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- All HBS Web (194)
- Faculty Publications (37)
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- 30 Sep 2014
- First Look
First Look: September 30
the puzzle of low adoption, we show that payouts improve trust in the product and that farmers shield payouts from claims by relatives. Download working paper:...
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Sean Silverthorne
- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
business leaders need to step up their game to attract and retain the top talent they need to remain competitive, productive, and cohesive to get through this tumultuous period. "Leaders must realize that their workers are their greatest...
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by Hise Gibson and MaShon Wilson
- 26 Mar 2013
- First Look
First Look: March 26
embeddedness of the new technologies posed significant entrepreneurial challenges. The best equipped to overcome these challenges were often entrepreneurs based in minorities who held significant advantages in capital-raising and trust...
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Sean Silverthorne
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
engage in experiences that allow them to see more dimensions of their personalities. For example, go on a road trip or partake in an activity that neither of you have done before. See how each of you make decisions together like where to eat lunch or which trail to...
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by Julia Austin
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
conclusions about the costs of hiding information carry implications for individuals and companies alike. It turns out that who benefits from disclosing information has everything to do with how they reveal it. Match Game In What Hiding...
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by Michael Blanding
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
does reopening look like and can we afford it? Throughout the crisis, restaurants and regulatory authorities have discussed game plans for reopening. Prominent features of these plans include reconfiguring floor plans to enable physical...
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- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
PeopleImages Convicted stockbroker Bernie Madoff knew exactly what he was doing when he stole billions from clients, yet the financial advisor didn’t pull off the biggest Ponzi scheme in the United States by himself. He had the help of unwitting accomplices—hundreds of...
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by Dina Gerdeman
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
restaurants of gaming the system by stacking reviews by friends and family, or simply falling prey to a popularity contest by uninformed palates. "Given the evidence, I don't think many people would dispute Yelp's influence,"...
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- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
1. Empower your team With Flick at the helm of Bayern Munich, one small lineup change made a big difference. Flick reduced the number of players rotated in and out of the game, trusting his smaller core to perform to their capabilities...
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- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
season from the website BasketballReference.com, and then compared how many minutes each player played under black coaches versus white. He found that players averaged 40 second less per game when playing for a coach of a different race,...
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- 21 Apr 2015
- First Look
First Look: April 21
reality is driven by a fundamental failure in consumer inferences when sellers withhold information. Using a series of laboratory experiments, we implement a simple disclosure game in which senders can verifiably report quality to...
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Carmen Nobel & Sean Silverthorne
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
by asymmetric information—in other words, managers have a lot of information, and investors don’t know if they can trust them. We’re all engaged in a large information game where agents don’t always do what...
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by Dina Gerdeman
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
leaders need a new game plan. We asked Harvard Business School professors to provide practical advice for managing large-scale, long-term remote work at a time when many employees are not only distracted by the commotion in their homes,...
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by Dina Gerdeman
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
adversaries as well as with colleagues within your organization? In this Q&A, James Sebenius and David Lax, authors of 3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals, discuss the common mistakes of...
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by Martha Lagace
- 07 Nov 2012
- HBS Case
HBS Cases: Sir Alex Ferguson--Managing Manchester United
is to think ahead. Here's how he described it to me: "I might rest key players for a game that is less important. There is a risk element in doing that, and it can backfire, but you have to accept that. You have to View Details
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
practices that place a great deal of weight on "attitude" and "listening skills." Trust is a cornerstone of an efficient and effective system. Bad things happen when it is undermined by unmet expectations or ethical...
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by Jim Heskett
- 16 Jul 2013
- First Look
First Look: July 16
trust through warmth and understanding. Most leaders today approach their jobs by emphasizing competence, strength, and credentials. But without first building a foundation of trust, they run the risk of eliciting fear, resentment, or...
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Anna Secino
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
was fair game to chat about. A typical chat might go: Full Stack Engineer: “I’m thinking of moving the ‘Learn More’ button to the bottom right of the home page.” CEO: “Sounds good. What do you think about what that potential customer said...
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by Julia Austin
- 03 Nov 2011
- What Do You Think?
The Ultimate Question in Management
Summing Up Is the Ultimate Question, Why? What might be called the "ultimate question exercise" this month yielded a number of interesting responses. First, nearly everyone was willing to play the game in suggesting their own...
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by James Heskett
- 17 Mar 2015
- First Look
First Look: March 17
receive multiple evaluations and thereby lowering the incidence of "false negatives." Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/14-116%20(3)_5dfe7025-e2cc-4e07-bfb4-f4204ae3d52c.pdf Working Papers The Cooperative Solution of View Details
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Sean Silverthorne