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- All HBS Web (685)
- Faculty Publications (608)
- 2021
- Book
Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise
By: Josh Baron and Rob Lachenauer
Navigate the complex decisions and critical relationships necessary to create and sustain a healthy family business--and business family. Though "family business" may sound like it refers only to mom-and-pop shops, businesses owned by families are among the most...
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Keywords:
Family Business;
Entrepreneurship;
Family and Family Relationships;
Outcome or Result;
Business Model;
Conflict and Resolution;
Organizational Culture
Baron, Josh, and Rob Lachenauer. Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise. Harvard Business Review Press, 2021.
- October 2010
- Article
Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution
By: Deepak Malhotra and Jeremy Ginges
The paper extends research on fixed-pie perceptions by suggesting that disputants may prefer proposals that are perceived to be equally attractive to both parties (i.e., balanced) rather than one-sided, because balanced agreements are seen as more likely to be...
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Keywords:
Fixed Pie;
Balance;
Peace;
Negotiation;
Agreements and Arrangements;
Conflict and Resolution;
Government and Politics;
Balance and Stability;
Forecasting and Prediction;
Attitudes;
Israel;
Palestinian state
Malhotra, Deepak, and Jeremy Ginges. "Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution." Judgment and Decision Making 5, no. 6 (October 2010): 420–427.
- January 2017 (Revised September 2017)
- Case
Sales Razor Technologies
By: Paul Gompers and Noam Wasserman
Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders, and outsourcing system development work.
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Keywords:
Information Technology;
Job Cuts and Outsourcing;
Conflict Management;
Governing and Advisory Boards;
Employees;
Management Teams;
Product Development;
Technology Industry
Gompers, Paul, and Noam Wasserman. "Sales Razor Technologies." Harvard Business School Case 217-040, January 2017. (Revised September 2017.)
- March 2013 (Revised July 2014)
- Case
Bay Partners (A)
By: Josh Lerner and Lauren Barley
In April 2010, Salil Deshpande has recently resigned from Palo Alto, California-based Bay Partners (Bay) where he had been a general partner. Although Deshpande had built a successful track record at the venture firm, he resigned with two other Bay general partners as...
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Keywords:
Risk and Uncertainty;
Risk Management;
Venture Capital;
Conflict Management;
Partners and Partnerships;
Resignation and Termination;
Policy;
Management Teams;
Financial Services Industry;
California
Lerner, Josh, and Lauren Barley. "Bay Partners (A)." Harvard Business School Case 213-102, March 2013. (Revised July 2014.)
- March 2006 (Revised June 2010)
- Case
Eldeco: Playing in the Big League
By: Arthur I Segel, Nicolas P. Retsinas and Siddarth Yog
In 2001, Pankaj Bajaj is considering whether to go forward with a residential development outside New Delhi. Facing an uncooperative local authority, he must determine how to evaluate the risks of proceeding against the potential loss of a golden opportunity to bring...
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Keywords:
Developing Countries and Economies;
Construction;
Government and Politics;
Risk Management;
Emerging Markets;
Business and Government Relations;
Conflict and Resolution;
Real Estate Industry;
New Delhi
Segel, Arthur I., Nicolas P. Retsinas, and Siddarth Yog. "Eldeco: Playing in the Big League." Harvard Business School Case 206-116, March 2006. (Revised June 2010.)
- March 2018
- Supplement
China Vanke: Battle for Control (D)
By: Lynn S. Paine, Charles C.Y. Wang, Dawn H. Lau and Anthony K. Woo
In the battle for control over China Vanke, the Chinese securities regulator steps in to censure Vanke and Baoneng for acting against the interests of the market and minority shareholders. The Chinese insurance regulator also finds Baoneng to be in violation of...
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Keywords:
Corporate Governance;
Governing Rules, Regulations, and Reforms;
Governing and Advisory Boards;
Business and Shareholder Relations;
Conflict and Resolution;
Real Estate Industry;
China
Paine, Lynn S., Charles C.Y. Wang, Dawn H. Lau, and Anthony K. Woo. "China Vanke: Battle for Control (D)." Harvard Business School Supplement 318-120, March 2018.
- 2007
- Working Paper
I'll Have the Ice Cream Soon and the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time
By: Katherine L. Milkman, Todd Rogers and Max H. Bazerman
How do decisions made for tomorrow or two days in the future differ from decisions made for several days in the future? We use data from an online grocer to address this question. In general, we find that as the delay between order completion and delivery increases,...
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Keywords:
Internet and the Web;
Food;
Decision Choices and Conditions;
Conflict and Resolution;
Emotions;
Cognition and Thinking;
Retail Industry;
Food and Beverage Industry
Milkman, Katherine L., Todd Rogers, and Max H. Bazerman. "I'll Have the Ice Cream Soon and the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time." Harvard Business School Working Paper, No. 07-078, April 2007. (Revised December 2007, May 2008, September 2008.)
- 20 Nov 2012
- First Look
First Look: November 20
reported in the trade literature are used to illustrate policy issues as well as the spillover effects and resolution of disputes. To cope with these developments, two significant changes in conflict...
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Keywords:
Sean Silverthorne
- January 2002
- Background Note
A Note on Incentives in the NFL
By: Brian J. Hall and Jonathan Lim
This case describes compensation and incentive issues in one of the major U.S. professional sports leagues, the National Football League (NFL). It first provides some background information on the labor market for players and the salary cap and then describes incentive...
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Keywords:
Compensation and Benefits;
Labor and Management Relations;
Conflict and Resolution;
Motivation and Incentives;
Sports;
Sports Industry;
United States
Hall, Brian J., and Jonathan Lim. "A Note on Incentives in the NFL." Harvard Business School Background Note 902-129, January 2002.
- December 1998 (Revised October 1999)
- Case
Han Young Labor Dispute (A), The
Examines the evolution of a labor dispute at the Han Young maquiladora in Tijuana, Mexico. The dispute began over union representation at a 120-worker company, but soon escalated into a source of tension between the United States, Canada, and Mexico, and a test for the...
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Keywords:
Agreements and Arrangements;
International Relations;
Labor Unions;
Trade;
Labor and Management Relations;
Conflict and Resolution;
Business and Government Relations;
Canada;
United States;
Mexico
Kennedy, Robert E., and Brian Irwin. "Han Young Labor Dispute (A), The." Harvard Business School Case 799-084, December 1998. (Revised October 1999.)
- January 2008 (Revised November 2009)
- Supplement
China's Evolving Labor Laws (B)
By: Lynn Sharp Paine and Aldo Sesia Jr.
The (B) case describes how the various business groups responded to the Chinese government's invitation to submit comments on its draft labor contract law and details the ensuing global controversy. The (B) case also describes changes made to the working draft and...
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Keywords:
Government Legislation;
Labor;
Contracts;
Laws and Statutes;
Business and Government Relations;
Labor and Management Relations;
Conflict and Resolution;
China
Paine, Lynn Sharp, and Aldo Sesia Jr. "China's Evolving Labor Laws (B)." Harvard Business School Supplement 308-093, January 2008. (Revised November 2009.)
- June 2008 (Revised November 2010)
- Supplement
Patient Flow at Brigham and Women's Hospital (B)
By: Anita L. Tucker and Jillian Alexandra Berry
The B Case is an email from the ED Director. He clarifies where the process deviations occurred.
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Keywords:
Change Management;
Health Care and Treatment;
Service Operations;
Business Processes;
Performance Productivity;
Conflict and Resolution;
Health Industry;
Massachusetts
Tucker, Anita L., and Jillian Alexandra Berry. "Patient Flow at Brigham and Women's Hospital (B)." Harvard Business School Supplement 608-172, June 2008. (Revised November 2010.)
- January 2006 (Revised December 2006)
- Case
Wal-Mart's Business Environment
In 2004, Wal-Mart Stores, Inc. proposed to build a new supercenter in Inglewood, a low-income community near Los Angeles. The proposal was a part of Wal-Mart's strategy to bring its supercenter format to California. Introduced in the late 1980s, supercenters added a...
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Keywords:
Goals and Objectives;
Expansion;
Market Entry and Exit;
Corporate Strategy;
Labor Unions;
Conflict and Resolution;
Retail Industry;
Los Angeles
Oberholzer-Gee, Felix. "Wal-Mart's Business Environment." Harvard Business School Case 706-453, January 2006. (Revised December 2006.)
- June 2007 (Revised June 2011)
- Case
TA Energy (Turkey): A Bundle of International Partnerships
By: William R. Kerr, Daniel J. Isenberg and Ant Bozkaya
Stimulates discussion of entrepreneurship in emerging economies, especially for entrepreneurs returning to their home countries to start businesses with global technologies and partners. Focuses on the partnership tensions between global firms and local...
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Keywords:
Family Business;
Developing Countries and Economies;
Entrepreneurship;
Venture Capital;
Globalized Firms and Management;
Partners and Partnerships;
Conflict and Resolution;
Turkey
Kerr, William R., Daniel J. Isenberg, and Ant Bozkaya. "TA Energy (Turkey): A Bundle of International Partnerships." Harvard Business School Case 807-175, June 2007. (Revised June 2011.) (This case replaces "Bundling the Contracts: TA-Energy", Harvard Business School Case 807-075, by Kerr and Bozkaya.)
- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036.
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Keywords:
Communication;
Communication Intention and Meaning;
Human Resources;
Employee Relationship Management;
Management Skills;
Performance;
Performance Evaluation;
Personal Development and Career;
Relationships;
Groups and Teams;
Social Psychology;
Attitudes;
Behavior;
Conflict and Resolution;
Conflict Management;
Emotions;
Perception;
Personal Characteristics;
Perspective;
Power and Influence;
Prejudice and Bias;
Reputation;
Satisfaction;
Trust
- February 2006 (Revised August 2006)
- Case
Auctioning Morningstar
By: Malcolm P. Baker and James Quinn
Morningstar, a publisher of data and ratings for mutual fund investors, is considering an auction-based approach to the company's upcoming IPO, with management weighing the risks and benefits of the auction approach vs. a traditional underwritten offering.
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Keywords:
Financial Strategy;
Initial Public Offering;
Stock Shares;
Cost vs Benefits;
Strategy;
Auctions;
Business or Company Management;
Conflict of Interests;
Publishing Industry
Baker, Malcolm P., and James Quinn. "Auctioning Morningstar." Harvard Business School Case 206-023, February 2006. (Revised August 2006.)
- November 2000 (Revised June 2010)
- Case
Bush Boake Allen
By: Stefan H. Thomke and Ashok Nimgade
Bush Boake Allen, a flavor and fragrance firm, is considering strategic options that would integrate customers into its innovation process via a potentially disruptive Internet-based technology. As this approach could result in dramatic changes to the firm's business...
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Keywords:
Customer Focus and Relationships;
Disruptive Innovation;
Technological Innovation;
Management Teams;
Product Design;
Organizational Change and Adaptation;
Conflict Management;
Internet;
Chemical Industry
Thomke, Stefan H., and Ashok Nimgade. "Bush Boake Allen." Harvard Business School Case 601-061, November 2000. (Revised June 2010.)
- April 2007 (Revised July 2011)
- Case
The Tale of the Lynx (A)
By: Noam Wasserman
The founders of Lynx Solutions have survived major challenges within their board of directors, the firing of Lynx's founder-CEO and departure of its successor CEO, and a crisis sparked by media allegations that it had been spying on its users. Now that the company is...
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Keywords:
Business Startups;
Decision Choices and Conditions;
Governing and Advisory Boards;
Growth and Development Strategy;
Management Teams;
Conflict and Resolution;
Business Strategy;
Computer Industry
Wasserman, Noam. "The Tale of the Lynx (A)." Harvard Business School Case 807-151, April 2007. (Revised July 2011.)
- February 2006 (Revised August 2006)
- Case
Investment Banking at Thomas Weisel Partners
By: Malcolm P. Baker and Lauren Barley
Thomas Weisel Partners (TWP), a San Francisco-based bank focusing on emerging growth companies, is considering its strategy in the context of regulatory, competitive, and legal changes. Blake Jorgensen, the chief operating officer and co-director of investment banking,...
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Keywords:
Strategy;
Business or Company Management;
Conflict of Interests;
Change Management;
Investment Banking;
Financing and Loans;
Laws and Statutes;
Financial Strategy;
Corporate Finance;
Banking Industry;
San Francisco
Baker, Malcolm P., and Lauren Barley. "Investment Banking at Thomas Weisel Partners." Harvard Business School Case 206-091, February 2006. (Revised August 2006.)