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Show Results For
-
All HBS Web
(2,857)
- People (7)
- News (813)
- Research (1,595)
- Events (5)
- Multimedia (8)
- Faculty Publications (507)
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
Almost everyone has dialed a simple phone number—be it to order a pair of socks or reserve a flight to New York—only to end up navigating a seemingly endless labyrinth of options, all because a mechanical voice continually invites them to...
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- 10 Oct 2008
- Working Paper Summaries
The Architecture of Platforms: A Unified View
Keywords:
by Carliss Y. Baldwin & C. Jason Woodard
- Web
Hiring Organizations
Bureau of Investigation - FBI Federal Reserve Bank of New York Felix Femtosense Fenway Sports Group Fever Fidelity Investments Fifth Wall Finch Bay Capital FinTech Collective Firework Five Arrows Managers - Rothschild & Co Flourish...
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- October 2016 (Revised January 2017)
- Background Note
The U.S. Health Club Industry, 2005–2016
By: John R. Wells and Gabriel Ellsworth
In 2015, the U.S. health-club industry generated revenues of $25.8 billion, up from $14.8 billion in 2004. Members of health clubs accounted for 17% of the population, up from 14%. The number of clubs had grown from 26,830 in 2004 to 36,180. In the process, the list of...
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Keywords:
Health Clubs;
Fitness;
Gyms;
Chain;
Weight Loss;
Obesity;
Exercise;
Personal Training;
Retention;
Bally Total Fitness;
24 Hour Fitness;
YMCA;
Gold's Gym;
Curves;
Franchise;
Franchising;
Subscription;
Promotional Sales;
Promotions;
Fixed Costs;
Body;
Business Ventures;
Strategy;
Health;
Investment;
Entertainment and Recreation Industry;
Health Industry;
United States
Wells, John R., and Gabriel Ellsworth. "The U.S. Health Club Industry, 2005–2016." Harvard Business School Background Note 717-421, October 2016. (Revised January 2017.)
- October 2007 (Revised December 2007)
- Case
TiVo 2007: DVRs and Beyond
By: David B. Yoffie and Michael Slind
Tom Rogers, CEO of TiVo, had placed multiple strategic bets on his company. In September 2007, that strategy was due for a major test. TiVo was a maker of digital video recorder (DVR) products and a distributor of DVR technology. Rogers believed that macro-trends in...
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Keywords:
Advertising;
Business Model;
Television Entertainment;
Intellectual Property;
Lawsuits and Litigation;
Management Analysis, Tools, and Techniques;
Distribution;
Problems and Challenges;
Partners and Partnerships;
Research;
Internet;
Entertainment and Recreation Industry;
United States
Yoffie, David B., and Michael Slind. "TiVo 2007: DVRs and Beyond." Harvard Business School Case 708-401, October 2007. (Revised December 2007.)
- Program
Managing Health Care Delivery
course, you will develop approaches for dealing with these challenges by exploring breakthrough delivery models and practices; building capabilities in strategy, operations, finance, and leadership; and enhancing your ability to drive...
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- Program
Growing as a Purposeful Leader
new era. You will develop new capabilities and learn new tools and approaches on how to orient your business around a noble, meaningful and credible purpose, set strategies...
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- 19 Jan 2022
- Blog Post
From Retail to HBS: How I’m Building a Career Path at the Intersection of Arts, Culture, and Business
Strategy & Planning at the Whitney Museum of American Art, and resides in New York City. Tell us about your background before HBS. How did you choose a career in retail? I’ve always been drawn to the arts and creative environments, so...
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- Web
Placement - Doctoral
Greene (Chair), Mina Cikara, and Jeffrey T. Polzer Jeff Steiner Organizational Behavior, 2023 Placement: New York University, Stern School of Business, Assistant Adjunct Professor Dissertation: Blurred...
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- 13 Jul 2010
- First Look
First Look: July 13
School Supplement 510-120 This case supplements the "Flying J" case. Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/510120-PDF-ENG The Greening of DUMBO Robert G. Eccles, Amy C. Edmondson, and Abhijit...
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Keywords:
Martha Lagace
- Program
Foundations of Private Equity and Venture Capital
connect with a program advisor by emailing executive_education@hbs.edu or by calling +1.617.495.6555. Key Benefits Providing deep insight into the landscape, players, and trends in private equity and venture capital, this new program...
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- 2017
- Working Paper
Emerging Markets and the Future of Business History
By: Gareth Austin, Carlos Dávila and Geoffrey Jones
This working paper suggests that the business history of emerging markets should be seen as an alternative business history rather than merely adding new settings to explore established core debates. The discipline of business history evolved around the corporate...
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Austin, Gareth, Carlos Dávila, and Geoffrey Jones. "Emerging Markets and the Future of Business History." Harvard Business School Working Paper, No. 18-012, August 2017.
- January 2013 (Revised April 2015)
- Case
Affinity Labs: Valuing Customer Growth
By: Joseph B. Lassiter III and Elizabeth Kind
In November 2006, Chris Michel left Military.com, which he founded in 1999, to start Affinity Labs, a global network of online communities. That month, Michel raised a Series A round of venture funding and established a partnership with Monster, which he had sold...
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Keywords:
Mergers and Acquisitions;
Business Startups;
Entrepreneurship;
Demand and Consumers;
Partners and Partnerships;
Social and Collaborative Networks;
Online Technology
Lassiter, Joseph B., III, and Elizabeth Kind. "Affinity Labs: Valuing Customer Growth." Harvard Business School Case 813-147, January 2013. (Revised April 2015.)
- February 2020 (Revised March 2020)
- Case
Prime Coalition: Catalytic Capital for Climate Innovation
By: Ramana Nanda, Benjamin N. Roth and Olivia Hull
With long development timelines and high risk, new energy technologies were often left to languish in the “valley of death,” unable to raise enough funds to bring a product to market. In 2014, Sarah Kearney founded the nonprofit Prime Coalition to solve this problem....
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Keywords:
Energy Conservation;
Renewable Energy;
Social Entrepreneurship;
Venture Capital;
Investment;
Innovation and Invention;
Technological Innovation;
Mission and Purpose;
Science-Based Business;
Nonprofit Organizations;
Social Enterprise;
Energy Industry;
Technology Industry;
Green Technology Industry;
United States
Nanda, Ramana, Benjamin N. Roth, and Olivia Hull. "Prime Coalition: Catalytic Capital for Climate Innovation." Harvard Business School Case 820-007, February 2020. (Revised March 2020.)
- October 2021
- Supplement
Unshrinking the Pie: Desirée Stolar's Negotiation Saga (B)
By: James K. Sebenius and Alex Green
When Desirée (“Des”) Stolar’s wool sweater shrank two sizes, the Harvard Business School student worked with classmates to develop a solution that both fixed her problem and launched Unshrinkit, a successful consumer goods company with a widely-available product for...
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Keywords:
Bargaining;
Startups;
Negotiation;
Contracts;
Negotiation Tactics;
Entrepreneurship;
Business Startups;
Strategy;
Consumer Products Industry
Sebenius, James K., and Alex Green. "Unshrinking the Pie: Desirée Stolar's Negotiation Saga (B)." Harvard Business School Supplement 922-013, October 2021.
- 28 Jan 2008
- Research & Ideas
Billions of Entrepreneurs in China and India
Entrepreneurship in the world's two most populous nations, China and India, has through modern times been somewhat asleep. But now, says HBS professor Tarun Khanna in a new book, both societies "have woken up," and the results...
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Keywords:
by Martha Lagace
- 07 May 2007
- Research & Ideas
Rediscovering Schumpeter: The Power of Capitalism
most penetrating analyst of capitalism who ever lived. He saw things other people didn't see.” McCraw, a past winner of the Pulitzer Prize for History, has written a new biography, Prophet of Innovation: Joseph Schumpeter and Creative...
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- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
Patients with resources can easily go where care is provided. "Historically doctors moved from Africa and India to London and New York to provide care. Now we are basically flipping it around and saying, 'Why don't the patients move?...
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- 06 May 2024
- Research & Ideas
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
Virtual meetings have become the standard for global and hybrid team communication, but what happens when the call ends? Participants who are in the same room keep talking—and the tone of those conversations can dramatically impact team dynamics over time, says View Details
Keywords:
by Michael Blanding
- Web
Podcast - Business & Environment
focuses on steel. Steel production primarily relies on coal and coke, and accounts for nearly 7% of global CO2 emissions. But new technologies are on the horizon. Maria Persson Gulda, Chief Technology Officer at H2 View Details