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Show Results For
-
All HBS Web
(3,219)
- People (5)
- News (509)
- Research (2,123)
- Events (7)
- Multimedia (4)
- Faculty Publications (1,124)
- August 1993
- Case
USAA: Business Process Review for the Great Lakes Region
By: James L. Heskett and Roger H. Hallowell
USAA proposes to develop a new set of processes for its property and casualty division. The case focuses on processes used in automobile claims.
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Heskett, James L., and Roger H. Hallowell. "USAA: Business Process Review for the Great Lakes Region." Harvard Business School Case 694-024, August 1993.
- 23 May 2011
- News
Hierarchy and Network: Two Structures, One Organization
- January 1996
- Case
Biogen, Inc.: rBeta Interferon Manufacturing Process Development
Biogen, Inc., a Cambridge, MA-based biotechnology company, is wrapping up a project to develop a new manufacturing process for a new drug product that will reposition the company from a purely research-oriented company to a fully integrated pharmaceutical manufacturing...
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Keywords:
Learning;
Technological Innovation;
Management Analysis, Tools, and Techniques;
Product Development;
Organizational Change and Adaptation;
Projects;
Research and Development;
Corporate Strategy;
Biotechnology Industry
Wheelwright, Steven C. "Biogen, Inc.: rBeta Interferon Manufacturing Process Development." Harvard Business School Case 696-083, January 1996.
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
people and groups that complicate the process of sustaining healthy working relationships. Any organization has design issues posed by the innate nature of its employees and also by the same innate nature of...
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Keywords:
by Paul Lawrence & Nitin Nohria
- 25 May 2023
- Blog Post
6 Best Practices for Creating an Inclusive and Equitable Interview Process
research from Harvard Business School faculty and Harvard Business Review contributors. They are designed to help organizations think through the details of their interview process to achieve their...
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Keywords:
All Industries
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
constituents, managers must choose their primary customer—and organize accordingly. A constituent is a person or group that receives utility from the value creation process of the View Details
Keywords:
by Robert Simons
- 2024
- Working Paper
Transforming the Federal Bureau of Investigation: Outcome and Process Framing
This twelve-year qualitative study examines how Director Robert Mueller and his senior team profoundly transformed the United States Federal Bureau of Investigation (FBI) after the 9/11 terrorist attacks. Drawing on 138 interviews within the FBI and Mueller’s...
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Keywords:
Mission and Purpose;
Transformation;
Government and Politics;
Organizational Change and Adaptation
Raffaelli, Ryan, Tiona Zuzul, Ranjay Gulati, and Jan Rivkin. "Transforming the Federal Bureau of Investigation: Outcome and Process Framing." Harvard Business School Working Paper, No. 16-084. (Revise and Resubmit.)
- 23 Jun 2009
- Research Event
Business Summit: Global Environment-Transformed Organization
According to two panel sessions, successful organizations must continually transform themselves in today's dynamic world. Panelists said globalization has played or will play a key role in the transformations of their organizations,...
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- 2015
- Chapter
From Periphery to Core: A Process Model for Embracing Sustainability
By: Luciana Silvestri and Ranjay Gulati
There is a growing call for business enterprises to adopt sustainability principles and practices, yet many established organizations continue to struggle in their quest to embrace them. In this chapter, we analyze how organizations that relegate sustainability to the...
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Silvestri, Luciana, and Ranjay Gulati. "From Periphery to Core: A Process Model for Embracing Sustainability." In Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015.
- October 1987 (Revised January 1989)
- Background Note
Purchasing a Business: The Search Process
Describes the steps necessary to purchase a small to medium size company. Provides an eight-part analytical framework. Issues covered in the framework include the following: the self-assessment, deal criteria, deal sources, resources necessary to purchase a business,...
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Keywords:
Acquisition;
Framework;
Resource Allocation;
Negotiation Deal;
Business Processes;
Valuation
Roberts, Michael J. "Purchasing a Business: The Search Process." Harvard Business School Background Note 388-044, October 1987. (Revised January 1989.)
- 1990
- Chapter
Cost of Product and Process Complexity
By: S. Datar, R. Banker, S. Kekre and T. Mukhopadhyay
Datar, S., R. Banker, S. Kekre, and T. Mukhopadhyay. "Cost of Product and Process Complexity." Chap. 9 in Measures for Manufacturing Excellence, edited by Robert S. Kaplan, 269–290. Boston: Harvard Business School Press, 1990.
- March 1999
- Article
Practices for Managing Information Flows Within Organizations
By: Joel Demski, Tracy Lewis, Dennis Yao and Huseyin Yildirim
Firm organization determines how coworkers communicate and how information flows within the firm. Banking, accounting, consulting, and legal firms process proprietary information which their clients wish to protect. The firm's ability to safeguard and manage...
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Keywords:
Information Management;
Management Practices and Processes;
Safety;
Governance Controls;
Customer Focus and Relationships
Demski, Joel, Tracy Lewis, Dennis Yao, and Huseyin Yildirim. "Practices for Managing Information Flows Within Organizations." Journal of Law, Economics & Organization 15, no. 1 (March 1999): 107–131. (Harvard users click here for full text.)
- 12 Jul 2012
- Working Paper Summaries
Negotiation Processes As Sources of (And Solutions To) Interorganizational Conflict
- November 2017 (Revised April 2019)
- Case
Summa Equity: Building Purpose-Driven Organizations
By: George Serafeim and David Freiberg
In 2015, Reynir Indahl left top Nordic private equity firm Altor Equity Partners to found Summa Equity (Summa). After long contemplation following the financial crisis, Indahl was convinced the financial system was producing negative externalities and that the current...
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Keywords:
Corporate Purpose;
ESG;
ESG (Environmental, Social, Governance) Performance;
Social Impact;
Investment Management;
Management Practices;
Innovation;
Voice;
Environmental Impact;
Private Equity;
Social Enterprise;
Finance;
Capital Markets;
Management Practices and Processes;
Innovation Leadership;
Leadership;
Innovation and Management;
Entrepreneurship;
Mission and Purpose;
Value Creation;
Financial Services Industry;
Norway;
Sweden;
Scandinavia
Serafeim, George, and David Freiberg. "Summa Equity: Building Purpose-Driven Organizations." Harvard Business School Case 118-028, November 2017. (Revised April 2019.)
- May 2008 (Revised August 2009)
- Case
Intel NBI: Handheld Graphics Organization
By: Willy C. Shih and Thomas Thurston
The Handheld Graphics Organization (HGO) was an internal start-up under Intel's New Business Incubator program. The unit designed a graphics co-processor for the handheld PDA market, to be sold with Intel's Xscale processor. Though NBI ventures were designed for a high...
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Keywords:
Business Startups;
Corporate Entrepreneurship;
Resource Allocation;
Business Processes;
Organizational Structure;
Semiconductor Industry;
United States
Shih, Willy C., and Thomas Thurston. "Intel NBI: Handheld Graphics Organization." Harvard Business School Case 608-098, May 2008. (Revised August 2009.)
- 2011
- Other Unpublished Work
Height Taken but Worth Unknown: Valuation as an Institutional Process
By: R. Daniel Wadhwani and Mukti Khaire
Drawing on research from organizational studies, sociology, history, and anthropology, we develop a framework for understanding valuation as an institutional process in markets. We posit that three institutional elements—categories, criteria, and standards—are integral...
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- November 1995
- Background Note
Business Process Reengineering: Its Past, Present, and Possible Future
Explores the origins of reengineering; its evolution during the 1980s and 1990s; the current state of reengineering, which is prevalent in business today; and several possible futures of reengineering, specifically in relation to process management, knowledge work, and...
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Davenport, Thomas H. "Business Process Reengineering: Its Past, Present, and Possible Future." Harvard Business School Background Note 196-082, November 1995.
- September 1994 (Revised August 2003)
- Exercise
EXTEND Simulation Exercises in Process Analysis (C), Exercise Three
By: Roy D. Shapiro
Third set of exercises meant to be used with EXTEND, a simulation system created by Imagine That, Inc. of San Jose, California. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes....
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Keywords:
Business Processes
Shapiro, Roy D. "EXTEND Simulation Exercises in Process Analysis (C), Exercise Three." Harvard Business School Exercise 695-021, September 1994. (Revised August 2003.)
- January 1995 (Revised January 1995)
- Case
USAA: Business Process Review for the Great Lakes Region (Abridged)
By: James L. Heskett
Presents the results of a service process analysis of USAA's claims processing activity in its Great Lakes Region. Explores not only issues of redesigning the process but also the organizational implications of various alternatives.
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Keywords:
Restructuring;
Mortgages;
Management Practices and Processes;
Business Processes;
Organizational Design;
Mathematical Methods;
Real Estate Industry;
North America
Heskett, James L. "USAA: Business Process Review for the Great Lakes Region (Abridged)." Harvard Business School Case 395-026, January 1995. (Revised January 1995.)
- Fast Answer
Securitization process and credit rating agencies
Organization of Securities Commissions (IOSCO). Associations and Organizations Structured Finance Association European Covered Bond Council International Swaps and Derivatives Association
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