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Show Results For
-
All HBS Web
(379)
- News (46)
- Research (286)
- Events (1)
- Multimedia (2)
- Faculty Publications (48)
- September 17, 2021
- Article
AI Can Help Address Inequity—If Companies Earn Users' Trust
By: Shunyuan Zhang, Kannan Srinivasan, Param Singh and Nitin Mehta
While companies may spend a lot of time testing models before launch, many spend too little time considering how they will work in the wild. In particular, they fail to fully consider how rates of adoption can warp developers’ intent. For instance, Airbnb launched a...
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Keywords:
Artificial Intelligence;
Algorithmic Bias;
Technological Innovation;
Perception;
Diversity;
Equality and Inequality;
Trust;
AI and Machine Learning
Zhang, Shunyuan, Kannan Srinivasan, Param Singh, and Nitin Mehta. "AI Can Help Address Inequity—If Companies Earn Users' Trust." Harvard Business Review Digital Articles (September 17, 2021).
- 06 May 2024
- Research & Ideas
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
attending meetings, having lunch with workers, and interviewing team members to get a comprehensive view of perceptions on both sides. The researchers also uploaded extensive notes to share with each other every day. Perlow spent View Details
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by Michael Blanding
- 21 Feb 2017
- First Look
First Look at New Research: February 21
“linguistic-cultural expats” who, while neither native to the lingua franca nor the organization’s home culture, surprisingly have the easiest time adjusting to language changes. Neeley demonstrates that language can serve as the conduit...
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Carmen Nobel
- 13 Oct 2015
- First Look
October 13, 2015
spent fully awake. After an overnight period including sleep, individuals showed increases in positive perceptions of the choice set. This finding contrasts with previous research showing that sleep selectively enhances recall for...
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- August 19, 2015
- Article
The Slow Decay and Quick Revival of Self-deception
By: Zoe Chance, Francesca Gino, Michael I. Norton and Dan Ariely
People demonstrate an impressive ability to self-deceive, distorting misbehavior to reflect positively on themselves—for example, by cheating on a test and believing that their inflated performance reflects their true ability. But what happens to self-deception when...
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Keywords:
Self-deception;
Cheating;
Self-enhancement;
Positive Illusions;
Motivated Reasoning;
Perception;
Behavior;
Ethics
Chance, Zoe, Francesca Gino, Michael I. Norton, and Dan Ariely. "The Slow Decay and Quick Revival of Self-deception." Art. 1075. Frontiers in Psychology 6 (August 19, 2015): 1–6.
- 26 Jul 2016
- First Look
July 26, 2016
Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing distress at work can have negative consequences...
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Sean Silverthorne
- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
Lives Matter movement in 2020, consumers report being four times as likely to buy from companies that speak out against racism, according to Edelman research. Almost 90 percent of consumers say they expect companies to go beyond merely...
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by Shalene Gupta
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
decisions. The Everest analysis suggests that leaders must pay close attention to how they balance competing pressures in their organizations, and how their words and actions shape the perceptions and beliefs of organization members. In...
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by Michael A. Roberto
- Web
Executive Education - Leadership
emerging leader one must have the skillsets to gain influence and increase impact across an organization. Explore how to put theory into action, improve colleagues' perceptions and collaborate more effectively. Agribusiness Seminar HBS...
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- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
Observing and understanding the tasks and challenges that workers face every day is important. But managers who merely put in time "walking the floor" are not doing enough; in fact, it can make employees feel worse about their...
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- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
research sounds a cautionary note to hiring managers wooing employees with the passion pitch. Once they’re on board, conflicts may arise, for example, over how much time they must devote to a specific project, how many late nights may be...
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by Sean Silverthorne
- Web
Entrepreneurial Management - Faculty & Research
future research. May 2024 Article Selfish Corporations By: Emanuele Colonnelli, Niels Gormsen and Timothy McQuade We study how perceptions of corporate responsibility influence policy preferences and the effectiveness of corporate...
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- February 2010
- Article
Conflict of Interest and the Intrusion of Bias
By: Don A. Moore, Lloyd Tanlu and Max Bazerman
This paper presents evidence of performance persistence in entrepreneurship. We show that entrepreneurs with a track record of success are much more likely to succeed than first-time entrepreneurs and those who have previously failed. In particular, they exhibit...
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Keywords:
Conflict of Interests;
Prejudice and Bias;
Performance;
Entrepreneurship;
Market Timing;
Competency and Skills;
Perception;
Business Startups;
Resource Allocation
Moore, Don A., Lloyd Tanlu, and Max Bazerman. "Conflict of Interest and the Intrusion of Bias." Judgment and Decision Making 5, no. 1 (February 2010): 37–53.
- 17 Jan 2024
- HBS Case
Psychological Pricing Tactics to Fight the Inflation Blues
psychological pricing to your advantage is key during times like these,” Ofek says. “When you raise prices, demand often falls—and sometimes consumer perceptions cause the fall to be so big that you're...
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- 11 Oct 2016
- First Look
October 11, 2016
behavior; (3) a top-down or laissez-faire style by the leader, which prevents honest conversation about problems; (4) a lack of coordination across businesses, functions, or regions due to poor organizational design; (5) inadequate leadership View Details
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Sean Silverthorne
- Web
Behavioral Finance & Financial Stability
Risk Perceptions and the Macroeconomy By: Carolin Pflueger, Emil Siriwardane & Adi Sunderam MAR 2020 This research provides evidence that financial market risk perceptions are important drivers of economic...
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- 07 Apr 2022
- Research & Ideas
Giving Back: Consumers Care More About How Companies Donate Than How Much
the winner, but many consumers would choose Target, the research suggests. "People's perception is that brands that sacrifice relatively more of their earnings seem more generous." The findings come as many companies—reassured by a...
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by Pamela Reynolds
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
about gender and race or perceptions about age and class. Indeed, vast research shows that certain groups, such as women and African Americans, have a tougher time getting ahead. Yet Huang argues that we...
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by Dina Gerdeman
- 07 Feb 2017
- Research & Ideas
The Right Way to Cry in Front of Your Boss
frustration or sadness. Wolf differentiates those expressions from anger directed at others. In the paper Managing Perceptions of Distress at Work: Reframing Emotion as Passion, published in the November 2016 issue of Organizational...
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by Roberta Holland