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Show Results For
-
All HBS Web
(2,896)
- People (14)
- News (1,053)
- Research (1,114)
- Events (6)
- Multimedia (43)
- Faculty Publications (563)
- Web
Departments - Employment
autonomous, with cross training a major priority to ensure coverage when needed. Staff in the Financial Office must have varying levels of technical expertise, high attention to detail and be knowledgeable of both HBS and University-wide...
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- 18 Jan 2022
- Research & Ideas
How Eliminating Non-Competes Could Reshape Tech
non-competes can protect businesses from unfair competition between an employee and her previous employer. This allows employers to fully invest in training employees with proprietary knowledge without the fear that the employee might run...
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- 2021
- Working Paper
Time and the Value of Data
By: Ehsan Valavi, Joel Hestness, Newsha Ardalani and Marco Iansiti
Managers often believe that collecting more data will continually improve the accuracy of their machine learning models. However, we argue in this paper that when data lose relevance over time, it may be optimal to collect a limited amount of recent data instead of... View Details
Keywords:
Economics Of AI;
Machine Learning;
Non-stationarity;
Perishability;
Value Depreciation;
Analytics and Data Science;
Value
Valavi, Ehsan, Joel Hestness, Newsha Ardalani, and Marco Iansiti. "Time and the Value of Data." Harvard Business School Working Paper, No. 21-016, August 2020. (Revised November 2021.)
- December 2017
- Case
International Institute of Tropical Agriculture
By: Jose B. Alvarez and Sarah Mehta
It is July 2017, and Dr. Nteranya Sanginga, the director general of the Nigeria-based International Institute of Tropical Agriculture (IITA), is making progress toward two of his primary strategic objectives for the nonprofit research Institute: 1) to scale the impact...
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Keywords:
Scaling Technologies;
Youth Unemployment;
Innovation In Nonprofits;
Agribusiness;
Plant-Based Agribusiness;
Cash Flow;
Labor;
Employment;
Commercialization;
Problems and Challenges;
Agriculture and Agribusiness Industry;
Africa;
Nigeria
Alvarez, Jose B., and Sarah Mehta. "International Institute of Tropical Agriculture." Harvard Business School Case 518-034, December 2017.
- August 2014 (Revised September 2016)
- Case
ANA (A)
By: Doug J. Chung and Mayuka Yamazaki
All Nippon Airways (ANA) became the largest airline in Japan in 2013. Having been designated as a domestic carrier by the Japanese government till the mid-1980s and Japan being the sixth largest domestic airline market, two-thirds of ANA’s passenger revenue came from...
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Keywords:
Demand and Consumers;
Analysis;
Economics;
Price;
Marketing Strategy;
Competitive Strategy;
Product;
Policy;
Air Transportation Industry;
Japan
Chung, Doug J., and Mayuka Yamazaki. "ANA (A)." Harvard Business School Case 515-034, August 2014. (Revised September 2016.)
- September 2012 (Revised December 2012)
- Case
Addleshaw Goddard LLP (Abridged)
By: Robert G. Eccles, Amy C. Edmondson and James Weber
Addleshaw-Goddard (AG), the 15th largest law firm in the UK, is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever...
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Keywords:
Price;
Innovation and Invention;
Service Operations;
Partners and Partnerships;
Competitive Advantage;
Diversification;
Legal Services Industry;
United Kingdom
Eccles, Robert G., Amy C. Edmondson, and James Weber. "Addleshaw Goddard LLP (Abridged)." Harvard Business School Case 413-064, September 2012. (Revised December 2012.)
- 11 Dec 2023
- Blog Post
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy
joining Teach for America or law school, and then ultimately management consulting after college graduation. In consulting, Leahy had her first exposure to the retail industry, working primarily with clients in the retail banking and consumer sector. “I received really...
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- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
in America, and Work in Progress (co-authored with Michael Eisner, chairman of the Walt Disney Company). Schwartz is now president of LGE Performance Systems and co-created its Corporate Athlete training program, which aims to apply the...
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- 07 Apr 2015
- News
Warrior Spirit
highly trained athletes will use every martial arts skill at their disposal—karate, jiu-jitsu, Muay Thai, judo, and boxing, among others—to score a win by knockout, submission, or points. Face lit by the glow of his smartphone, ONE FC...
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- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
difference in whether you click on it. The algorithm is trained to pick out the pictures people are more likely to click on. And AI can optimize those images to individual preferences. If I like comedies, and there’s a movie on Netflix...
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Keywords:
by Dina Gerdeman
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
Giroux, 1968) for the reference to Ken Kesey. Your feedback to last month’s column Can We Train for Trust? The sense of the discussion of this issue was that, while trust may be a combination of nature and nurture, to some degree it is...
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Keywords:
by James Heskett
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
that provides telephone and chat support for its global customers. Traditionally, Wipro's orientation for call center employees consisted of an informational session about the company, followed by several weeks of training in which new...
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- 16 Oct 2015
- Blog Post
HBS and the Arts
loading dock and throughout the facility. Once we had refined the procedure, making it more efficient and improving accountability, I helped to train the art handlers who would be following it day to day. I spent the second half of the...
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- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
warehouse workers eager to move up in some of its districts. The company then offered to train those workers to obtain a commercial driver’s license. In exchange for training, workers had to commit to driving for US Foods for two years....
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Keywords:
by Pamela Reynolds
- 21 May 2024
- News
A New Chapter
Joe Wolf (MBA 1999), cofounder and co-CEO of Imagine Worldwide, wants to provide educational opportunity where it is needed most. “In the next 30 years, half of the world’s youth will be sub-Saharan African,” says Wolf. “Right now, the World Bank reports that only one...
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- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to the earth." Good goal? A: It was excellent for motivating behavior. It was a stretch goal that got us going. And as a side effect, it...
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Keywords:
by Sean Silverthorne
- 01 Dec 2019
- News
Remix
completely overrides Dixon’s train of thought. She smiles, closes her eyes, and cedes the floor. She picks her story back up only after the music has moved on down the block.
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- 01 Mar 2024
- News
Case Study: Testing the Waters
Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and...
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- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
to spend money on creating “moments of delight” for customers—and in 2013, staff logged more than 30,000 such moments for the chain’s hotel guests. Apple store employees are trained to handle upset customers; when a customer has a...
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- December 2015 (Revised September 2016)
- Supplement
ANA (B)
By: Doug J. Chung and Mayuka Yamazaki
All Nippon Airways (ANA) became the largest airline in Japan in 2013. Having been designated as a domestic carrier by the Japanese government till the mid-1980s and Japan being the sixth largest domestic airline market, two-thirds of ANA’s passenger revenue came from...
View Details
Keywords:
Demand and Consumers;
Analysis;
Economics;
Price;
Marketing Strategy;
Competitive Strategy;
Product;
Policy;
Air Transportation Industry;
Japan
Chung, Doug J., and Mayuka Yamazaki. "ANA (B)." Harvard Business School Supplement 516-054, December 2015. (Revised September 2016.)