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Show Results For
-
All HBS Web
(2,910)
- People (3)
- News (316)
- Research (2,232)
- Events (8)
- Multimedia (15)
- Faculty Publications (1,583)
- 08 Aug 2005
- Research & Ideas
Decision Rights: Who Gives the Green Light?
a decision-rights assignment problem, says Jensen. Occasionally, managers forget entirely to inform those to whom they have given decision authority. 4. Don't Confuse A Particular Outcome With The Process Itself Good decisions...
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by Peter Jacobs
- 2023
- Article
Evidence from the First Shared Medical Appointments (SMAs) Randomised Controlled Trial in India: SMAs Increase the Satisfaction, Knowledge, and Medication Compliance of Patients with Glaucoma
By: Nazlı Sönmez, Kavitha Srinivasan, Rengaraj Venkatesh, Ryan W. Buell and Kamalini Ramdas
In Shared Medical Appointments (SMAs), patients with similar conditions meet the physician together and each receives one-on-one attention. SMAs can improve outcomes and physician productivity. Yet privacy concerns have stymied adoption. In physician-deprived nations,...
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Sönmez, Nazlı, Kavitha Srinivasan, Rengaraj Venkatesh, Ryan W. Buell, and Kamalini Ramdas. "Evidence from the First Shared Medical Appointments (SMAs) Randomised Controlled Trial in India: SMAs Increase the Satisfaction, Knowledge, and Medication Compliance of Patients with Glaucoma." e0001648. PLoS Global Public Health 3, no. 7 (2023).
- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well...
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by Kristen Senz
- Web
Judging - New Venture Competition
is sensible in terms of capital required to launch and operate. Funding sources are identified and a plan for securing initial investment is articulated. Performance measurement: The plan takes a practical approach to milestones and organizational View Details
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
Drivers on Interstate 25 in Colorado have been speculating about the fate of hundreds of Volkswagen cars sitting in a lot near Pikes Peak International Raceway. It’s one of 37 sites in the United States where the automaker is storing 300,000 diesel cars it recalled...
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- Forthcoming
- Article
Improving Customer Compatibility with Tradeoff Transparency
By: Ryan W. Buell and MoonSoo Choi
Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run...
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Keywords:
Transparency;
Customer Selection;
Customer Compatibility;
Retention;
Service Operations;
Service Delivery;
Marketing Strategy;
Marketing Communications;
Customer Focus and Relationships;
Customer Satisfaction;
Banking Industry;
Australia
Buell, Ryan W., and MoonSoo Choi. "Improving Customer Compatibility with Tradeoff Transparency." Management Science (forthcoming). (Pre-published online May 8, 2024.)
- Forthcoming
- Article
On the Representativeness of Voter Turnout
By: Louis Kaplow and Scott Duke Kominers
Prominent theory research on voting analyzes a variety of models in which expected pivotality drives voters' turnout decisions and hence determines voting outcomes. It is recognized, however, that such work is at odds with Downs's paradox: in practice, many...
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Keywords:
Voting Behavior;
Voting Turnout;
Paradox Of Voting;
Pivotality;
Elections;
Model;
Theory;
Governance Transparency;
Government;
Democracy;
Turnout;
Voting;
Governance;
Government and Politics;
Public Sector;
Political Elections
Kaplow, Louis, and Scott Duke Kominers. "On the Representativeness of Voter Turnout." Journal of Law & Economics (forthcoming).
- Article
Design and Testing of a Mobile Health Application Rating Tool
By: David Levine, Zo Co, Lisa Newmark, Alissa Groisser, A Jay Holmgren, Jennifer Haas and David Bates
Mobile health applications (“apps”) have rapidly proliferated, yet their ability to improve outcomes for patients remains unclear. A validated tool that addresses apps’ potentially important dimensions has not been available to patients and clinicians. The objective of...
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Levine, David, Zo Co, Lisa Newmark, Alissa Groisser, A Jay Holmgren, Jennifer Haas, and David Bates. "Design and Testing of a Mobile Health Application Rating Tool." Art. 74. npj Digital Medicine 3 (2020).
- January 2018
- Article
Who Gets Hired? The Importance of Competition Among Applicants
By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton
Despite seeming to be an important requirement for hiring, the concept of a slot is absent from virtually all of economics. Macroeconomic studies of vacancies and search come closest, but the implications of slot-based hiring for individual worker outcomes has not been...
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Lazear, Edward P., Kathryn L. Shaw, and Christopher Stanton. "Who Gets Hired? The Importance of Competition Among Applicants." Journal of Labor Economics 36, no. S1 (January 2018): S133–S181.
- September 2012
- Article
Food Choices of Minority and Low-Income Employees: A Cafeteria Intervention
By: Douglas E. Levy, Jason Riis, Lillian M. Sonnenberg, Susan J. Barraclough and Anne N. Thorndike
Background: Effective strategies are needed to address obesity, particularly among minority and low-income individuals.
Purpose: To test whether a two-phase point-of-purchase intervention improved food choices across racial, socioeconomic (job... View Details
Keywords:
Working Conditions;
Safety;
Governing Rules, Regulations, and Reforms;
Competitive Advantage;
Cost
Levy, Douglas E., Jason Riis, Lillian M. Sonnenberg, Susan J. Barraclough, and Anne N. Thorndike. "Food Choices of Minority and Low-Income Employees: A Cafeteria Intervention." American Journal of Preventive Medicine 43, no. 1 (September 2012): 240–248.
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
power will corrupt and that absolute power will corrupt absolutely? It’s certainly the most likely outcome if leaders cannot overcome the organizational silence created by the power differentials that go with any hierarchy. Many...
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by Dina Gerdeman
- April 2011
- Article
Strategies for Learning from Failure
By: Amy C. Edmondson
Many executives believe that all failure is bad (although it usually provides lessons)--and that learning from it is pretty straightforward. The author, a professor at Harvard Business School, thinks both beliefs are misguided. In organizational life, she says, some...
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Keywords:
Learning;
Knowledge Use and Leverage;
Leadership;
Business Processes;
Organizational Culture;
Failure;
Opportunities
Edmondson, Amy C. "Strategies for Learning from Failure." Harvard Business Review 89, no. 4 (April 2011).
- 02 Jul 2013
- Working Paper Summaries
Religion, Politician Identity, and Development Outcomes: Evidence from India
- 15 Feb 2012
- Working Paper Summaries
Learning from My Success and From Others’ Failure: Evidence from Minimally Invasive Cardiac Surgery
- Web
Student Research - Doctoral
recent studies showing that generative... November 2023 Article Annals of Internal Medicine Effects of Remote Patient Monitoring Use on Care Outcomes Among Medicare Patients with Hypertension By: Mitchell Tang, Carter Nakamoto, Ariel Dora...
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- Fast Answer
Suggested Resources: Israel - Hamas War
(CSIS) CSIS in a bipartisan think tank where leading experts across the organization provide comprehensive analysis on the conflict in Israel and potential outcomes in the days ahead. View Details
- Web
Building From the Bottom Up - Managing the Future of Work
mobility experience of low-wage workers. Most employers believe they have policies in place for mentoring, training, and providing career pathways to low-wage workers. In reality, companies do not adequately measure outcomes and...
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- 01 Aug 2022
- What Do You Think?
Does Religious Belief Affect Organizational Performance?
research has concentrated on the influence that a CEO’s background can have on his or her attitude toward uncertainty and willingness to take risks, with subsequent outcomes for the organizations studied. But there hasn’t been much...
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Re: James L. Heskett
- Web
Increasing Value in Care Delivery - Health Care
Impact Increasing Value in Care Delivery Why an MD/MBA from HBS and HMS? Tobi Ogbechie Health Minute: Measure Costs Correctly for Better Patient Outcomes Health Minute: The Impact of Gender on Clinical View Details
- February 2009 (Revised June 2019)
- Case
Cleveland Clinic: Transformation and Growth 2015
By: Michael E. Porter and Elizabeth O. Teisberg
The Cleveland Clinic's health care services are internationally renowned for quality. In 2008, The Clinic began to restructure the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as the...
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Keywords:
Health;
Health Care Operations;
Health Care Quality;
Health Care;
Strategy And Leadership;
Strategy Development;
Health Care and Treatment;
Leading Change;
Goals and Objectives;
Growth and Development Strategy;
Measurement and Metrics;
Service Delivery;
Organizational Change and Adaptation;
Outcome or Result;
Health Industry;
Cleveland
Porter, Michael E., and Elizabeth O. Teisberg. "Cleveland Clinic: Transformation and Growth 2015." Harvard Business School Case 709-473, February 2009. (Revised June 2019.)