Filter Results
:
(176)
Show Results For
- All HBS Web (176)
- Faculty Publications (116)
Show Results For
- All HBS Web (176)
- Faculty Publications (116)
- March 1998 (Revised July 1998)
- Case
Boston Duck Tours,1996: Has Boston Gone Quackers?
By: Myra M. Hart and Stephanie Dodson
While on vacation in Memphis, former investment manager Andy Wilson discovers a unique "tour bus" that travels over land and through water. He decides to transplant the concept to Boston and to add both historical and theatrical features to the amphibious tour. As he...
View Details
Keywords:
Opportunities;
Creativity;
Entrepreneurship;
Financing and Loans;
Problems and Challenges;
Business Startups;
Tourism Industry;
Tennessee;
Boston
Hart, Myra M., and Stephanie Dodson. "Boston Duck Tours,1996: Has Boston Gone Quackers?" Harvard Business School Case 898-189, March 1998. (Revised July 1998.)
- December 1986 (Revised November 1990)
- Case
Club Med (B)
Highlights the issue of high employee turnover in a multi-site, international subsidiary of a large resort company. Also described are service-quality problems the company has because the amount of value added through employee interaction with customers is high....
View Details
Keywords:
Globalized Firms and Management;
Retention;
Recruitment;
Cross-Cultural and Cross-Border Issues;
Tourism Industry;
United States
Hart, Christopher. "Club Med (B)." Harvard Business School Case 687-047, December 1986. (Revised November 1990.)
- April 1977 (Revised February 1983)
- Case
Garber Travel Service, Inc.
By: James L. Heskett
Keywords:
Tourism Industry
Heskett, James L. "Garber Travel Service, Inc." Harvard Business School Case 677-210, April 1977. (Revised February 1983.)
- 06 Jul 2010
- Research & Ideas
Renewable Energy: Winds at Our Back?
When American energy entrepreneur Jim Gordon envisioned the first offshore wind farm lining the horizon a few miles off the coast of the eastern United States, he perhaps did not factor in blowback from almost every angle. Gordon's nearly 10-year battle to gain...
View Details
- February 2007 (Revised July 2009)
- Case
Leadership at WildChina (A)
WildChina (A) tells the story of Mei Zhang, a Chinese-born HBS alumna, and her pursuit of a dream: to share her passion for travel, her appreciation of China's beauty and culture, and her desire to start her own business. Describes the startup of WildChina, a tour...
View Details
Keywords:
Globalized Firms and Management;
Leadership;
Management Succession;
Entrepreneurship;
Business Startups;
Tourism Industry;
Los Angeles;
Beijing
Isenberg, Daniel J., and Shirley Spence. "Leadership at WildChina (A)." Harvard Business School Case 807-046, February 2007. (Revised July 2009.)
- September 2006 (Revised August 2007)
- Supplement
Fritidsresor Under Pressure (C): After the Tsunami
By: Joshua D. Margolis, Vincent Marie Dessain and Anders Sjoman
Keywords:
Tourism Industry
Margolis, Joshua D., Vincent Marie Dessain, and Anders Sjoman. "Fritidsresor Under Pressure (C): After the Tsunami." Harvard Business School Supplement 407-009, September 2006. (Revised August 2007.)
- September 2006 (Revised August 2007)
- Supplement
Fritidsresor Under Pressure (B): The First Week
By: Joshua D. Margolis, Vincent Marie Dessain and Anders Sjoman
Keywords:
Tourism Industry
Margolis, Joshua D., Vincent Marie Dessain, and Anders Sjoman. "Fritidsresor Under Pressure (B): The First Week." Harvard Business School Supplement 407-008, September 2006. (Revised August 2007.)
- September 2006 (Revised March 2012)
- Case
Fritidsresor Under Pressure (A): The First 10 Hours
By: Joshua D. Margolis, Vincent Marie Dessain and Anders Sjoman
When a tsunami hit Southeast Asia on December 26, 2004, the leadership team at a Swedish tour company must manage a devastating crisis affecting thousands of its customers and employees in Thailand. Documents the challenges the company faced in the first ten hours of...
View Details
Keywords:
Decision Choices and Conditions;
Leadership;
Crisis Management;
Natural Disasters;
Tourism Industry;
Thailand;
Sweden
Margolis, Joshua D., Vincent Marie Dessain, and Anders Sjoman. "Fritidsresor Under Pressure (A): The First 10 Hours." Harvard Business School Case 407-007, September 2006. (Revised March 2012.)
- June 1989
- Case
Archeology for Profit: The Business of Treasure
By: Christian Schaack and Arthur Schleifer Jr.
Keywords:
Tourism Industry
Schaack, Christian, and Arthur Schleifer Jr. "Archeology for Profit: The Business of Treasure." Harvard Business School Case 189-184, June 1989.
- March 2001 (Revised March 2003)
- Case
Chase's Strategy for Syndicating the Hong Kong Disneyland Loan (B)
By: Benjamin C. Esty and Michael Kane
Supplements the (A) case.
View Details
Keywords:
Working Capital;
Project Finance;
Relationships;
Financing and Loans;
Financial Strategy;
Tourism Industry;
Hong Kong
Esty, Benjamin C., and Michael Kane. "Chase's Strategy for Syndicating the Hong Kong Disneyland Loan (B)." Harvard Business School Case 201-086, March 2001. (Revised March 2003.)
- 03 Oct 2019
- News
Skydeck Live: Galactic Returns
Photo courtesy of Laetitia Garriott de Cayeux Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: When Laetitia Garriott de Cayeux (MBA 2004) started at HBS in 2002, the private space industry was really just...
View Details
- August 1995
- Case
Travelex: "The World's Largest Operator of Passenger Terminal Bureaux de Change"
By: Richard F. Meyer
Keywords:
Tourism Industry
Meyer, Richard F. Travelex: "The World's Largest Operator of Passenger Terminal Bureaux de Change". Harvard Business School Case 296-015, August 1995.
- May 2007
- Case
Westin Hotels and Resorts: Operations of a Lifestyle Experience
By: Frances X. Frei, Chekitan S. Dev and Laure Mougeot Stroock
Westin Hotels and Resorts adopted a new "lifestyle" brand strategy which provided guests with a new service experience. The dilemma Westin faced was how to operationally build a brand that delivered consistent service on intangible values.
View Details
Keywords:
Customer Relationship Management;
Decision Choices and Conditions;
Growth Management;
Brands and Branding;
Service Operations;
Value Creation;
Tourism Industry
Frei, Frances X., Chekitan S. Dev, and Laure Mougeot Stroock. "Westin Hotels and Resorts: Operations of a Lifestyle Experience." Harvard Business School Case 607-129, May 2007.
- November 2005 (Revised January 2006)
- Teaching Note
Carnival Cruise Lines (TN)
By: Lynda M. Applegate and Gabriele Piccoli
Teaching Note to 9-806-015.
View Details
Keywords:
Tourism Industry
- September 2023 (Revised December 2023)
- Case
Twiddy & Company: Trust in a Chaotic Environment
By: Sandra J. Sucher, Shalene Gupta and Tom Quinn
Twiddy & Company, known for Southern hospitality rooted in personal interactions, needed to adjust to contactless remote customer service as fear of the contagious virus prevented person-to-person contact. Local elected officials, in a bid to stop tourists from...
View Details
Keywords:
Trust;
Health Pandemics;
Organizational Culture;
Disruption;
Government Legislation;
Transportation;
Tourism Industry;
North Carolina;
United States
Sucher, Sandra J., Shalene Gupta, and Tom Quinn. "Twiddy & Company: Trust in a Chaotic Environment." Harvard Business School Case 324-021, September 2023. (Revised December 2023.)
- October 2015 (Revised September 2016)
- Case
Peru: Economic Miracle or Just a Mirage?
By: Richard H.K. Vietor, Fernando A. D'Alessio and Ricardo M. Pino
After years of rapid growth, Peru's economy had recently slowed. Mineral prices were down and the current President, Humala, had only a year remaining in office before the next election. And he could not run again. While the country had many strengths, especially in...
View Details
Keywords:
Resources;
Internal Security;
Politics;
Natural Environment;
Metals and Minerals;
Country;
Political Elections;
Social Issues;
Economic Growth;
Tourism Industry;
Peru
Vietor, Richard H.K., Fernando A. D'Alessio, and Ricardo M. Pino. "Peru: Economic Miracle or Just a Mirage?" Harvard Business School Case 716-028, October 2015. (Revised September 2016.)
- October 1978 (Revised December 1980)
- Case
Club Mediterranee
Focuses on Club Med's strategy in the U.S. market. The experience of Club Med is largely among Europeans, but the Club has attracted young, single U.S. tourists to its Caribbean resorts. Should Club Med attempt to attract other market segments? What should its growth...
View Details
Keywords:
Marketing Strategy;
Growth and Development Strategy;
Tourism Industry;
United States;
Europe
Ward, L. Scott. "Club Mediterranee." Harvard Business School Case 579-061, October 1978. (Revised December 1980.)
- Web
IFC: Italy; Tradition and Innovation - Course Catalog
Europe year in year out, with tourism making up 13% of GDP. Amid such rich cultural heritage lay the foundations of the birth and development of modern capitalism to which Italy has made unique contributions. This course will give a...
View Details
- 02 Jun 2021
- Blog Post
Paul’s Sabbatical Story: Hypothesis-testing by sabbaticals
realities of working in the tourism industry far from friends and family. Paul credits this sabbatical—and his five others—as instrumental in career wayfinding. He’s learned not to expect epiphanies from...
View Details
- 09 Jan 2019
- Research & Ideas
The UK Needs a Bold Strategy Around Competition to Survive Brexit
developing a post-Brexit strategy, including a green paper on industrial strategy published last year, Porter believes a far bolder approach is needed. First and foremost, the UK must define a new value proposition for itself as a...
View Details
Keywords:
by Michael Blanding