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- All HBS Web (164)
- Faculty Publications (34)
- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107055 Bancaja: Developing Customer Intelligence (B) Harvard Business School Case 107-066 Excellence in exploiting customer information and...
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Martha Lagace
- 01 Jun 2008
- News
Faculty Research Online
Management Innovation Take Us? Management could change a lot in the coming years, says HBS professor emeritus Jim Heskett. A few reasons: continued development of the Internet and the transparency View Details
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
amount of talk about free markets or balanced budgets will make a difference. The solution is an entirely new engine of change: a World Development Corporation (WDC). This entity could be chartered by the United Nations View Details
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by George C. Lodge
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are...
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- 01 Oct 1996
- News
The Drive for Excellence: An Interview with Jim Henderson
challenges and opportunities, and to tell them why you are taking the actions you must. Downsizing is a painful last resort. We try to do it as much as possible by attrition, but if we do have to let View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
frontline staff work with particular attention to patient safety issues and facilitated open-discussion meetings with employees about their safety related concerns. Data Collection. Hospitals submitted data...
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Martha Lagace
- 08 Feb 2011
- First Look
First Look: Feb. 8
governance and civil society. At the same time, however, professionals in the West are under increasing pressure from commercialism or skepticism about their ability to rise above self-interest. This book focuses on professionals in China...
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Sean Silverthorne
- 01 Oct 2001
- News
Q&A: Orin Smith
In addition, customers will be able to order beverages and access content relating to events and news in their immediate area. What is Starbucks' attitude toward coffee farmers...
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- 26 Oct 2010
- First Look
First Look: October 26, 2010
effect of boundary spanning contact on boundary spanners' negative attitudes toward their own jobs and organization (e.g., job attractiveness and confidence in the...
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Sean Silverthorne
- 25 Oct 2011
- Research & Ideas
Chasing Stars: Why the Mighty Red Sox Struck Out
environment. "In big markets, nobody wants to hear about bridge periods," Groysberg says, referring to times when ball clubs (or companies) decide to sacrifice immediate performance to focus on developing young talent....
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- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
whole energy situation. The US suddenly has a potential surplus of energy through the production of oil and especially natural gas trapped in shale. This development is a potentially transformational asset,...
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Re: Michael E. Porter & Jan W. Rivkin
- 20 Dec 2016
- First Look
December 20, 2016
performance metrics that can be used to run the business. This case gives students the opportunity to develop a framework for thinking about GoDaddy’s business and design performance metrics that measure the...
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Carmen Nobel
- Student-Profile
Talia Gillis
can use these research tools to develop and examine consumer financial regulation. I feel that it is an exciting time to be studying consumer financial regulation. Although forms of regulation have existed...
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- 23 Jan 2019
- Blog Post
The First Five Years: '30 under 30' Edition
requires the ability to think about a business from the lens of various stakeholders, including customers, suppliers, and most importantly the employees of an organization. Having only worked as an investor...
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- 01 Dec 2010
- News
Ilene Lang
pursue the opportunities available to her. I recently had dinner with the se-nior vice president of human resources at a large Fortune 500 company. He said, “Everything that the women employees want are things that I want, too, in...
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- 01 Jun 2009
- News
Cynthia Carroll
attention? Safety, first and foremost. Any fatality is a terrible thing, and there were too many throughout the group, particularly in South Africa, where 44 employees died in...
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- 13 Sep 2011
- First Look
First Look: September 13
business. The book describes a conceptual framework, "the culture cycle," for managing culture that comprises setting and meeting expectations; establishing trust, engagement, and ownership among...
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Sean Silverthorne
- 10 Sep 2014
- Research & Ideas
Become a Value Creator
value claimers, and this all-for-me attitude becomes apparent in a variety of ways. For example, during internal corporate budget disputes, some executives focus only on their own needs without considering...
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by Dina Gerdeman
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 01 Feb 2000
- News
Executives Convene to Discuss Consumer-Driven Health Care
employees, rapidly rising health-care costs, and the likely loss of existing protection against lawsuits for pain and suffering from medical events. She then disclosed the results of a 1999 KPMG survey of...
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