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Show Results For
-
All HBS Web
(7,346)
- People (21)
- News (1,536)
- Research (4,409)
- Events (50)
- Multimedia (53)
- Faculty Publications (2,712)
- 06 Mar 2013
- What Do You Think?
Who Should Manage Our Work Time?
Summing Up Who Will Save Us From Our Work Habits? We have a problem in the workplace. Some of it is being forced upon us by forces in society. Some of it is of our own making. But we face increasing challenges in managing our work time according View Details
Keywords:
by James Heskett
- Response
Kiva as a Test of Our 'Societal Creativity'
Response to "Kiva and the Birth of Person-to-Person Microfinance" by Matt Flannery (Innovations case discussion)
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Austin, Robert D. "Kiva as a Test of Our 'Societal Creativity'." Innovations: Technology, Governance, Globalization 2, nos. 1/2 (Winter–Spring 2007): 57–62.
- June 2004 (Revised September 2007)
- Case
Zara: IT for Fast Fashion
In 2003, Zara's CIO must decide whether to upgrade the retailer's IT infrastructure and capabilities. At the time of the case, the company relies on an out-of-date operating system for its store terminals and has no full-time network in place across stores. Despite...
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Keywords:
Business Model;
Customer Value and Value Chain;
Information Management;
Infrastructure;
Supply Chain Management;
Information Technology;
Retail Industry
McAfee, Andrew P., Vincent Dessain, and Anders Sjoman. "Zara: IT for Fast Fashion." Harvard Business School Case 604-081, June 2004. (Revised September 2007.)
- 06 Nov 2008
- Op-Ed
Selling Out The American Dream
going out to shop. The injustice of the current crisis is that citizens who acted responsibly and were saving for their retirement have seen the values of their homes and 401(k) plans collapse. Those who...
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Keywords:
by John Quelch
- August 2003
- Case
Amy Kelly's 48-Hour Diary
The response of former Self-Assessment and Career Development student Amy Kelly to the "48-Hour Diary" assignment.
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Keywords:
Personal Development and Career
Higgins, Monica C. "Amy Kelly's 48-Hour Diary." Harvard Business School Case 404-009, August 2003.
- 28 Mar 2023
- HBS Seminar
Isabel Fernandez-Mateo, London Business School
- April 1964 (Revised September 1982)
- Case
Empire Glass Co. (B)
Details the behavior of line managers, management staff, and workers in response to long-established control system developed by corporation headquarters.
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Lawrence, Paul R. "Empire Glass Co. (B)." Harvard Business School Case 109-044, April 1964. (Revised September 1982.)
- April 2009 (Revised June 2020)
- Case
Al Capone
By: Tom Nicholas and David Chen
In 1929, Chicago, IL mob boss Al Capone was at the height of his power. As head of the extensive crime organization known as "The Outfit" during most of U.S.'s Prohibition Era (1920-1933), Capone oversaw hundreds of brothels, speakeasies, and roadhouses which served as...
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Keywords:
Bootlegging;
Entrepreneurship;
Crime and Corruption;
Games, Gaming, and Gambling;
Business History;
United States;
Chicago
Nicholas, Tom, and David Chen. "Al Capone." Harvard Business School Case 809-144, April 2009. (Revised June 2020.)
- 01 Jun 2010
- Sharpening Your Skills
Sharpening Your Skills: Social Reporting
nonprofits to achieve their missions. How Do I Sell Csr To Investors And Other Stakeholders During A Financial Crisis? Corporate Social Responsibility in a Downturn Financial...
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Keywords:
by Staff
Joshua Lev Krieger
Josh Krieger is an Associate Professor of Business Administration in the Entrepreneurial Management Unit. Josh’s research focuses on R&D strategy and the economics of innovation. His work examines project selection, R&D competition, and... View Details
- Article
Putting the 'Relationship' Back into CRM
By: Susan Fournier and Jill Avery
Many managers think that the way to capture value through relationship marketing is to focus on the 'good' customers and get rid of the 'bad' ones. But there is a lot more to best practice relationship management than maximizing revenues on individual customers and...
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Keywords:
Marketing;
CRM;
Customer Relationship Management;
Brand Building;
Brand Management;
Customer Lifetime Value;
Customer Focus and Relationships;
Customer Satisfaction;
Marketing Strategy;
Brands and Branding;
Consumer Products Industry
Fournier, Susan, and Jill Avery. "Putting the 'Relationship' Back into CRM." MIT Sloan Management Review 52, no. 3 (Spring 2011): 63–72.
- Summer 2018
- Article
CSR needs CPR: Corporate Sustainability and Politics
By: Thomas Lyon, Magali A. Delmas, John W. Maxwell, Pratima Bansal, Mireille Chiroleu-Assouline, Patricia Crifo, Rodolphe Durand, Jean-Pascal Gond, Andrew King, Michael Lenox, Michael W. Toffel, David Vogel and Frank Wijen
Corporate sustainability has gone mainstream, and many companies have taken meaningful steps to improve their own environmental performance. But while corporate political actions such as lobbying can have a greater impact on environmental quality, they are ignored in...
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Keywords:
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Communication;
Policy;
Business and Government Relations
Lyon, Thomas, Magali A. Delmas, John W. Maxwell, Pratima Bansal, Mireille Chiroleu-Assouline, Patricia Crifo, Rodolphe Durand, Jean-Pascal Gond, Andrew King, Michael Lenox, Michael W. Toffel, David Vogel, and Frank Wijen. "CSR Needs CPR: Corporate Sustainability and Politics." California Management Review 60, no. 4 (Summer 2018): 5–24.
- May 2019 (Revised March 2022)
- Module Note
Nascent Platform Strategy: Overcoming the Chicken-or-Egg Problem
By: Andy Wu, David R. Clough and Sasha Kaletsky
This note provides a framework for addressing the classic chicken-or-egg dilemma facing entrepreneurs launching nascent multi-sided platforms. There are several conditions that lead to a difficult chicken-or-egg problem: strong network effects, high multi-homing costs,...
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Keywords:
Multi-Sided Platforms;
Strategy;
Entrepreneurship;
Market Entry and Exit;
Problems and Challenges;
Competitive Advantage
Wu, Andy, David R. Clough, and Sasha Kaletsky. "Nascent Platform Strategy: Overcoming the Chicken-or-Egg Problem." Harvard Business School Module Note 719-507, May 2019. (Revised March 2022.)
- August 2011 (Revised December 2013)
- Supplement
Albert 'Jack' Stanley in Nigeria (B)
By: Lena G. Goldberg and Chad M. Carr
The case describes Albert "Jack" Stanley's response to actions initiated against him by the U.S. Department of Justice and the SEC.
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Goldberg, Lena G., and Chad M. Carr. "Albert 'Jack' Stanley in Nigeria (B)." Harvard Business School Supplement 312-035, August 2011. (Revised December 2013.)
- 04 Feb 2020
- Video
Francis Okomo-Okello
Francis Okomo-Okello, chair of a leading Kenyan luxury hotel group and of the subsidiary of a major foreign bank, discusses his approach to corporate social responsibility programs based on full understanding...
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- May 1992 (Revised August 1996)
- Case
NIKE in Transition (A): The Ascendancy of Bob Woodell
Explores Bob Woodell's tenure as Nike's first COO. Describes development of Woodell's management style, his attempts to develop the organization, and his responses to unforeseen business problems. Changing market forces, new competitors, a build-up of low-end...
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Keywords:
Conferences;
Crisis Management;
Management Style;
Marketing Strategy;
Organizational Change and Adaptation;
Performance Evaluation;
Competition
Bartlett, Christopher A. "NIKE in Transition (A): The Ascendancy of Bob Woodell." Harvard Business School Case 392-105, May 1992. (Revised August 1996.)
- Article
Diasporas and Domestic Entrepreneurs: Evidence from the Indian Software Industry
By: Ramana Nanda and Tarun Khanna
This study explores the importance of cross-border social networks for entrepreneurs in developing countries by examining ties between the Indian expatriate community and local entrepreneurs in India's software industry. We find that local entrepreneurs who have...
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Keywords:
Diasporas;
Entrepreneurship;
Applications and Software;
Information Technology Industry;
India
Nanda, Ramana, and Tarun Khanna. "Diasporas and Domestic Entrepreneurs: Evidence from the Indian Software Industry." Journal of Economics & Management Strategy 19, no. 4 (Winter 2010): 991–1012.
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
practical ends in mind." Dennis Crane added that "true leadership does make a difference." Related to this was Yuko Nakanishi's observation that "any ambiguity in terms of View Details
Keywords:
by James Heskett
- October 1987
- Case
Philips Group--1987, The
By: Francis Aguilar and Michael Y. Yoshino
Discusses how Philips, a major Dutch-based multinational company, attempts to bring about a fundamental change in its strategy, organization, and culture in response to a rapidly changing market and competitive environment.
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Keywords:
Multinational Firms and Management;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Corporate Strategy;
Competitive Strategy;
Markets;
Change Management;
Netherlands
Aguilar, Francis, and Michael Y. Yoshino. "Philips Group--1987, The." Harvard Business School Case 388-050, October 1987.