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-
All HBS Web
(5,689)
- People (8)
- News (1,035)
- Research (3,881)
- Events (25)
- Multimedia (14)
- Faculty Publications (2,334)
- 10 Sep 2018
- Research & Ideas
Celebrating 'The Men and Women of the Corporation' 40 Years Later
interplay between men and women in a number of different organizations, and I tried to write something that would derive examples from all those organizations, as I've managed to do in subsequent big...
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by Robin J. Ely
Edward McFowland III
Edward McFowland III is an Assistant Professor in the Technology and Operations Management Unit at Harvard Business School. He teaches the first-year TOM course in the required curriculum.
Professor McFowland’s research interests – which lie at the... View Details
- March 2023
- Case
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in...
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Keywords:
Disruption;
Communication;
Communication Strategy;
Decision Making;
Decision Choices and Conditions;
Judgments;
Corporate Accountability;
Corporate Disclosure;
Corporate Governance;
Governance Controls;
Policy;
Employees;
News;
Cybersecurity;
Digital Strategy;
Information Infrastructure;
Information Management;
Internet and the Web;
Crisis Management;
Business or Company Management;
Resource Allocation;
Risk Management;
Negotiation Tactics;
Failure;
Business and Stakeholder Relations;
Attitudes;
Behavior;
Perception;
Reputation;
Trust;
Public Opinion;
Social Issues;
Infrastructure;
Distribution Industry;
United States;
Alabama
Srinivasan, Suraj, and Li-Kuan Ni. "Ransomware Attack at Colonial Pipeline Company." Harvard Business School Case 123-069, March 2023.
- 2007
- Chapter
Postcards from the Edge: A Review of the Business and Environment Literature
By: Andrew A. King and Luca Berchicci
Environmental issues, while of growing interest, have been outside the main focus of business scholarship. This position on the periphery may have been a good thing. It allowed scholars of business and the environment to consider unusual theories and evaluate...
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Keywords:
Corporate Governance;
Governing Rules, Regulations, and Reforms;
Research;
Environmental Sustainability;
Competitive Advantage
King, Andrew A., and Luca Berchicci. "Postcards from the Edge: A Review of the Business and Environment Literature." In The Academy of Management Annals, edited by James P. Walsh and Arthur P. Brief, 513–547. Lawrence Erlbaum Associates, 2007.
- July 2005 (Revised February 2011)
- Case
Tanpin Kanri: Retail Practice at Seven-Eleven Japan
By: Rajiv Lal and Arar Han
Toshifumi Suzuki, chairman and CEO of Seven and I Holding Co., was widely credited as the mastermind behind Seven-Eleven Japan's spectacular rise. Although Seven-Eleven Japan began as a small licensee of U.S. convenience store chain 7-Eleven, Inc. (then Southland...
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Keywords:
Framework;
Growth and Development Strategy;
Management Practices and Processes;
Demand and Consumers;
Distribution;
Logistics;
Technology;
Retail Industry;
Japan
Lal, Rajiv, and Arar Han. "Tanpin Kanri: Retail Practice at Seven-Eleven Japan." Harvard Business School Case 506-002, July 2005. (Revised February 2011.)
- 17 Nov 2020
- Blog Post
Partners and Families Are an Integral Part of the MBA Experience
activities. John remarked that managing his time became particularly overwhelming when he was recruiting for his summer internship. “Recruiting was tough. That was the only time where school felt like it was dominating our life.”...
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- 24 Jul 2000
- Research & Ideas
Something Ventured, Something Gained: A European View of Venture Capital
young firms, given the uncertainties that were a natural part of the entrepreneurial process," Lerner explained. "General Doriot's idea was to create a new kind of organization that established a...
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- November 2009
- Article
Responding to Public and Private Politics: Corporate Disclosure of Climate Change Strategies
By: Erin Marie Reid and Michael W. Toffel
The challenges associated with climate change will require governments, citizens, and firms to work collaboratively to reduce greenhouse gas emissions, a task that requires information on companies' emissions levels, risks, and reduction opportunities. This paper...
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Keywords:
Climate Change;
Problems and Challenges;
Pollutants;
Risk and Uncertainty;
Business and Shareholder Relations;
Management Practices and Processes;
Social Issues;
Corporate Disclosure;
Values and Beliefs;
Governing Rules, Regulations, and Reforms;
Government and Politics
Reid, Erin Marie, and Michael W. Toffel. "Responding to Public and Private Politics: Corporate Disclosure of Climate Change Strategies." Strategic Management Journal 30, no. 11 (November 2009): 1157–1178. (Featured by the Network for Business Sustainability.)
- November 1978 (Revised January 1983)
- Case
Vick International Division: Tom McGuire
Explores the ways in which International Division management uses formal management systems in carrying out its roles in the management processes of one division of a diversified drug company.
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Keywords:
Globalized Firms and Management;
Business Divisions;
Management Systems;
Pharmaceutical Industry
Vancil, Richard F. "Vick International Division: Tom McGuire." Harvard Business School Case 179-068, November 1978. (Revised January 1983.)
- December 1994 (Revised October 2009)
- Case
AES Honeycomb (A)
By: Lynn S. Paine and Sarah C. Mavrinac
Senior managers of the AES Corp., an independent power producer, must decide whether to drop the company's emphasis on corporate values and revamp organizational controls as advised by investment analysts and outside counsel. The company is recovering from an incident...
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Keywords:
Crime and Corruption;
Energy Generation;
Values and Beliefs;
Corporate Governance;
Governance Controls;
Crisis Management;
Organizational Structure;
Environmental Sustainability;
Energy Industry;
United States
Paine, Lynn S., and Sarah C. Mavrinac. "AES Honeycomb (A)." Harvard Business School Case 395-132, December 1994. (Revised October 2009.)
- 05 Aug 2002
- What Do You Think?
Is Platform Leadership Old Hat or the Wave of the Future?
however, as interesting as the phenomenon described by Annabelle Gawer and Michael Cusumano in their book, Platform Leadership. They include: Did platform leaders set out to create vehicles by which they might control the direction and...
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by James Heskett
- 2007
- Article
Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions
By: Anette Mikes
Making sense of operational risk practices in the financial services sector is a challenge. There is a temptation to explain the wide variety of approaches as a characteristic of the early stage of development in which the genre resides.Based on the evidence of...
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Keywords:
Management Practices and Processes;
Risk Management;
Governing Rules, Regulations, and Reforms;
Conflict and Resolution;
Organizations;
Financial Services Industry
Mikes, Anette. "Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions." International Journal of Risk Assessment and Management 7, no. 8 (2007): 1027–1056.
Strategy Execution Series
The 15-module Strategy Execution series forms a complete course that teaches the latest techniques for using performance measurement and control systems to implement strategy. Module...
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- February 2010 (Revised January 2013)
- Case
The Dabbawala System: On-Time Delivery, Every Time
By: Stefan H. Thomke and Mona Sinha
Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material...
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Keywords:
Information Technology;
Service Operations;
Service Delivery;
Logistics;
Alignment;
Management Systems;
Human Resources;
Innovation and Invention;
Mumbai
Thomke, Stefan H., and Mona Sinha. "The Dabbawala System: On-Time Delivery, Every Time." Harvard Business School Case 610-059, February 2010. (Revised January 2013.)
- January 2009
- Supplement
The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (B2)
By: Clayton S. Rose, Daniel Baird Bergstresser and David Lane
Bear Stearns & Co burned through nearly all of its $18 billion in cash reserves during the week of March 10, 2008, and an unprecedented provision of liquidity support from the Federal Reserve on Friday March 13 was insufficient to reverse the decline in Bear's...
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Keywords:
Economic Slowdown and Stagnation;
Capital;
Insolvency and Bankruptcy;
Financial Liquidity;
Banks and Banking;
Governance;
Crisis Management;
Goals and Objectives;
System;
Valuation;
New York (state, US)
Rose, Clayton S., Daniel Baird Bergstresser, and David Lane. "The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (B2)." Harvard Business School Supplement 309-091, January 2009.
- 2008
- Chapter
Knowledge Work, Craft Work, and Calling
Social critics have often complained that industrial revolution management transfers control of a job away from workers, encourages human exploitation in pursuit of cost minimization, and alienates workers from their labor. But the arrangements of work that have been...
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Keywords:
Organizational Change and Adaptation;
Working Conditions;
Production;
Knowledge Use and Leverage;
Management Practices and Processes;
Employees
Austin, Robert D., and Lee Devin. "Knowledge Work, Craft Work, and Calling." In Global Neighbors: Christian Faith and Moral Obligation in Today's Economy, edited by Douglas A. Hicks and Mark Valeri. Grand Rapids, MI: Wm. B. Eerdmans, 2008.
- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
innovation is less likely to occur." Brian Donahue warns that "an assessment of internal controls by management at a point in time is not effective because the...
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by James Heskett
- January 2009
- Supplement
The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (B1)
By: Clayton S. Rose, Daniel Baird Bergstresser and David Lane
Bear Stearns & Co burned through nearly all of its $18 billion in cash reserves during the week of March 10, 2008, and an unprecedented provision of liquidity support from the Federal Reserve on Friday March 13 was insufficient to reverse the decline in Bear's...
View Details
Keywords:
Economic Slowdown and Stagnation;
Capital;
Financial Liquidity;
Banks and Banking;
Governance;
Crisis Management;
Failure;
Business and Stakeholder Relations;
Balance and Stability;
Valuation;
New York (state, US)
Rose, Clayton S., Daniel Baird Bergstresser, and David Lane. "The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (B1)." Harvard Business School Supplement 309-070, January 2009.
Hong Luo
Hong Luo is the James Dinan and Elizabeth Miller Associate Professor of Business Administration in the Strategy Unit. Her elective course – Good Strategies in Flawed Markets – provides a market-imperfection perspective on firm strategy. She also taught the... View Details
- June 2020 (Revised October 2020)
- Case
What Went Wrong with Boeing's 737 Max?
By: William W. George and Amram Migdal
This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines...
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Keywords:
Communication;
Communication Intention and Meaning;
Communication Strategy;
Forms of Communication;
Announcements;
Decision Making;
Decision Choices and Conditions;
Judgments;
Ethics;
Moral Sensibility;
Values and Beliefs;
Globalization;
Global Strategy;
Governance;
Corporate Accountability;
Governance Controls;
Human Resources;
Resignation and Termination;
Leadership;
Leadership Style;
Management;
Business or Company Management;
Crisis Management;
Management Practices and Processes;
Management Skills;
Management Style;
Management Systems;
Risk Management;
Time Management;
Markets;
Demand and Consumers;
Digital Platforms;
Supply and Industry;
Duopoly and Oligopoly;
Industry Structures;
Operations;
Product Development;
Organizations;
Organizational Change and Adaptation;
Organizational Culture;
Outcome or Result;
Failure;
Success;
Planning;
Strategic Planning;
Problems and Challenges;
Relationships;
Business and Community Relations;
Business and Government Relations;
Business and Stakeholder Relations;
Risk and Uncertainty;
Safety;
Strategy;
Transportation;
Air Transportation;
Aerospace Industry;
Air Transportation Industry;
Africa;
Ethiopia;
Asia;
Indonesia;
North and Central America;
United States;
Seattle;
Chicago
George, William W., and Amram Migdal. "What Went Wrong with Boeing's 737 Max?" Harvard Business School Case 320-104, June 2020. (Revised October 2020.)