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- All HBS Web (429)
- Faculty Publications (153)
Show Results For
- All HBS Web (429)
- Faculty Publications (153)
- Article
The Impact of Forward-Looking Metrics on Employee Decision-Making: The Case of Customer Lifetime Value
By: Pablo Casas-Arce, Asis Martinez Jerez and V.G. Narayanan
This paper analyzes the effects of forward-looking metrics on employee decision-making. We use data from a bank that started providing branch managers with the customer lifetime value (CLV)—an estimate of the future value of the customer relationship—of mortgage...
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Keywords:
Customer Lifetime Value;
Forward-looking Metrics;
Employees;
Decision Making;
Information;
Customer Value and Value Chain;
Banks and Banking;
Mortgages;
Outcome or Result
Casas-Arce, Pablo, Asis Martinez Jerez, and V.G. Narayanan. "The Impact of Forward-Looking Metrics on Employee Decision-Making: The Case of Customer Lifetime Value." Accounting Review 92, no. 3 (May 2017): 31–56.
- 15 Jan 2013
- First Look
First Look: January 15
PublicationsThe Future of Organization Design Authors:Baldwin, Carliss Y. Publication:Journal of Organization Design Abstract The modern corporation has long been the central focus of the field of organization design. Such firms can be likened to nation-states: they...
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Keywords:
Sean Silverthorne
- 2014
- Book
Accelerate: Building Strategic Agility for a Faster-Moving World
By: John P. Kotter
Based on the award-winning article in Harvard Business Review, from global leadership expert John Kotter. It's a familiar scene in organizations today: a new competitive threat or a big opportunity emerges. You quickly create a strategic initiative in response and...
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Kotter, John P. Accelerate: Building Strategic Agility for a Faster-Moving World. Harvard Business Review Press, 2014.
- September 12, 2022
- Article
Merit or Inherit: How to Approach Succession in a Family Business
By: Josh Baron
One of the most critical questions facing family businesses is how to treat the next generation. They are clearly different from other employees, as current or potential owners of the company, whose wealth and reputation are on the line. On the flip side, most parents...
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Baron, Josh. "Merit or Inherit: How to Approach Succession in a Family Business." Harvard Business Review (website) (September 12, 2022).
- 09 Apr 2009
- Working Paper Summaries
The Economics of Structured Finance
- January 2004 (Revised March 2004)
- Case
Redesigning Sovereign Debt Restructuring Mechanisms
By: Mihir A. Desai, Christina Pham, Julia Stevens and Kathleen Luchs
How should the debt of sovereign countries be restructured when countries approach default? Anne O. Krueger of the International Monetary Fund (IMF) is proposing a new approach to sovereign defaults: the Sovereign Debt Restructuring Mechanism (SDRM). The SDRM would...
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Keywords:
Sovereign Finance;
Insolvency and Bankruptcy;
Globalized Economies and Regions;
International Finance;
Laws and Statutes;
Latin America;
Asia;
Mexico
Desai, Mihir A., Christina Pham, Julia Stevens, and Kathleen Luchs. "Redesigning Sovereign Debt Restructuring Mechanisms." Harvard Business School Case 204-110, January 2004. (Revised March 2004.)
- 07 Aug 2012
- Working Paper Summaries
Financial vs. Strategic Buyers
- 2020
- Chapter
Reserve Accumulation, Sovereign Debt, and Exchange Rate Policy
By: Laura Alfaro and Fabio Kanczuk
In the past decade, foreign participation in local-currency bond markets in emerging countries increased dramatically. Additionally, emerging countries are increasingly deviating from inflation targeting regimes, managing their exchange rate and engaging in...
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Alfaro, Laura, and Fabio Kanczuk. "Reserve Accumulation, Sovereign Debt, and Exchange Rate Policy." In Asset Management at Central Banks and Monetary Authorities: New Practices in Managing International Foreign Exchange Reserves, edited by Jacob Bjorheim. Springer, 2020. (Book link.)
- fall 2010
- Article
Lawsuits and Empire: On the Enforcement of Sovereign Debt in Latin America
By: Faisal Z. Ahmed, Laura Alfaro and Noel Maurer
The re-occurring phenomenon of sovereign default has prompted an enormous theoretical and empirical literature. Most of this research has focused on why countries ever chose to pay their debts (or why private creditors ever expected repayment). The problem originates...
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Keywords:
Lawsuits and Litigation;
Insolvency and Bankruptcy;
Sovereign Finance;
Borrowing and Debt;
Debt Securities;
Motivation and Incentives;
Markets;
Equity;
Banking Industry;
Latin America
Ahmed, Faisal Z., Laura Alfaro, and Noel Maurer. "Lawsuits and Empire: On the Enforcement of Sovereign Debt in Latin America." Law and Contemporary Problems 73, no. 4 (fall 2010): 39–46.
- 2018
- Working Paper
UK Competitiveness after Brexit
On June 23rd, 2016 52% of UK voters opted to put their country on the path to leave the European Union by March 29, 2019. This result was a surprise to many, and went against the advice of the vast majority of economic experts and business leaders. Two years later, and...
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Porter, Michael E. "UK Competitiveness after Brexit." Harvard Business School Working Paper, No. 19-029, September 2018. (Revised January 2019.)
- 2011
- Working Paper
The Impact of Forward-Looking Metrics on Employee Decision Making
By: Pablo Casas-Arce, F. Asis Martinez-Jerez and V.G. Narayanan
This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use data from a southern European bank that, in April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage...
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- August 2018 (Revised September 2018)
- Supplement
LendingClub (C): Gradient Boosting & Payoff Matrix
By: Srikant M. Datar and Caitlin N. Bowler
This case builds directly on the LendingClub (A) and (B) cases. In this case students follow Emily Figel as she builds an even more sophisticated model using the gradient boosted tree method to predict, with some probability, whether a borrower would repay or default...
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Keywords:
Data Analytics;
Data Science;
Investment;
Financing and Loans;
Analytics and Data Science;
Analysis;
Forecasting and Prediction
Datar, Srikant M., and Caitlin N. Bowler. "LendingClub (C): Gradient Boosting & Payoff Matrix." Harvard Business School Supplement 119-022, August 2018. (Revised September 2018.)
- Research Summary
Savings among microentrepreneurs
Poverty is often characterized not only by low average income, but also by highly variable income and expenditures, and by a lack of access to insurance services that can help smooth consumption. While commitment devices such as defaults and direct deposits from... View Details
- January 2002 (Revised January 2003)
- Case
Finova Group, Inc. (A), The
By: Stuart C. Gilson and Perry Fagan
Finova Group, a $14 billion commercial finance company, filed for Chapter 11 in early March 2001, in what was one of the largest U.S. bankruptcy filings of all time and the largest corporate bond default since the Great Depression. While in Chapter 11, Finova became...
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Keywords:
Acquisition;
Business Startups;
Borrowing and Debt;
Equity;
Insolvency and Bankruptcy;
Debt Securities;
Price;
Crisis Management;
Bids and Bidding;
Partners and Partnerships;
Strategy;
Valuation;
Financial Services Industry;
United States
Gilson, Stuart C., and Perry Fagan. "Finova Group, Inc. (A), The." Harvard Business School Case 202-095, January 2002. (Revised January 2003.)
Fintech Borrowers: Lax-Screening or Cream-Skimming?
Financial markets have recently witnessed a disruptive force: the rise of online intermediaries and, more generally, fintech companies, i.e., firms that apply technology to improve financial activities. Fintech companies have targeted the consumer credit market,... View Details
- 2020
- Working Paper
The Effects of Information on Credit Market Competition: Evidence from Credit Cards
By: C. Fritz Foley, Agustin Hurtado, Andres Liberman and Alberto Sepulveda
We show empirically that public credit information increases competition in credit markets. We access data that cover all credit card borrowers in Chile and include details about relationship borrowers have with each lender. We exploit a natural experiment whereby a...
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Keywords:
Consumer Credit;
Financial Intermediaries;
Credit;
Information;
Competition;
Credit Cards;
Financial Institutions
Foley, C. Fritz, Agustin Hurtado, Andres Liberman, and Alberto Sepulveda. "The Effects of Information on Credit Market Competition: Evidence from Credit Cards." Working Paper, February 2020.
- 2016
- Working Paper
Financial Regulation in a Quantitative Model of the Modern Banking System
By: Juliane Begenau and Tim Landvoigt
How does the shadow banking system respond to changes in the capital regulation of commercial banks? This paper builds a quantitative general equilibrium model with commercial banks and shadow banks to study the unintended consequences of capital requirements. A key...
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Begenau, Juliane, and Tim Landvoigt. "Financial Regulation in a Quantitative Model of the Modern Banking System." Harvard Business School Working Paper, No. 16-140, June 2016. (Revised July 2016.)
- 2013
- Case
Career Pathways, Performance Pay, and Peer-review Promotion in Baltimore City Public Schools
By: Susan Moore Johnson, John J-H Kim, Geoff Marietta, S. Elisabeth Faller and James Noonan
In the fall of 2012, Dr. Andres Alonso had much to celebrate about in his five-year tenure as CEO of Baltimore City Public Schools, including the approval and implementation of an innovative teachers' contract with a jointly-governed four-tier career pathway that tied...
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Keywords:
Labor Management;
Public Education;
PELP;
Union;
Compensation;
Collaboration;
Public Education Leadership Project;
Education;
Labor;
Compensation and Benefits;
Education Industry;
United States
Johnson, Susan Moore, John J-H Kim, Geoff Marietta, S. Elisabeth Faller, and James Noonan. "Career Pathways, Performance Pay, and Peer-review Promotion in Baltimore City Public Schools." Harvard Business Publishing Case, 2013. (Case No. PEL-071.)
- November 2020 (Revised September 2021)
- Case
HP Instant Ink: (Self) Disrupting the Consumer Printing Market
By: Elie Ofek, Marco Bertini, Oded Koenigsberg and George Gonzalez
Seeking to disrupt the consumer printing market (before being disrupted by others), and in response to customer pain points, in 2013 HP Inc. launched an ink replenishment service called Instant Ink, where customers pay a monthly subscription fee based on the number of...
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Keywords:
Printing;
Ink;
Subscription Model;
Customers;
Information Infrastructure;
Service Delivery;
Business Model;
Disruption;
Growth and Development Strategy
Ofek, Elie, Marco Bertini, Oded Koenigsberg, and George Gonzalez. "HP Instant Ink: (Self) Disrupting the Consumer Printing Market." Harvard Business School Case 521-016, November 2020. (Revised September 2021.)