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All HBS Web
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- Faculty Publications (2,007)
- January 1989
- Background Note
Managing Information Technology: Organization and Leadership
By: James I. Cash Jr. and Thomas H. Davenport
Describes the organizational components of the typical IT organization in a large corporation. Points out common problems and issues for each component of the organization. Also addresses the leadership issues for the IT function, and focuses specifically on the Chief...
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Keywords:
Information Management;
Organizational Design;
Leadership;
Managerial Roles;
Information Technology;
Problems and Challenges;
Information Technology Industry
Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Organization and Leadership." Harvard Business School Background Note 189-133, January 1989.
- January 1989
- Background Note
Managing Information Technology: System Development
By: James I. Cash Jr. and Thomas H. Davenport
Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system...
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Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: System Development." Harvard Business School Background Note 189-132, January 1989.
- January 1989 (Revised July 1991)
- Case
Bank for International Development, Software Case
By: W. Carl Kester and Timothy A. Luehrman
A hypothetical case in which an assistant treasurer of a supranational bank is asked to determine in which currencies it has been cheaper ex post to borrow. An integral part of the case is a Lotus 1-2-3 worksheet containing monthly data on yen and dollar interest...
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Keywords:
Decisions;
Interest Rates;
International Finance;
Relationships;
Currency;
Management Analysis, Tools, and Techniques;
Analytics and Data Science;
Inflation and Deflation
Kester, W. Carl, and Timothy A. Luehrman. "Bank for International Development, Software Case." Harvard Business School Case 289-034, January 1989. (Revised July 1991.)
- Article
Computer-Aided Deliberation: Model Management and Group Decision Support
By: J. F. Nunamaker, L. M. Applegate and B. R. Konsynski
Nunamaker, J. F., L. M. Applegate, and B. R. Konsynski. "Computer-Aided Deliberation: Model Management and Group Decision Support." Operations Research 36, no. 6 (November–December 1988).
- Article
Computer-Aided Deliberation: Model Management and Group Decision Support
By: J. F. Nunamaker, L. M. Applegate and Benn R Konsynski
Nunamaker, J. F., L. M. Applegate, and Benn R Konsynski. "Computer-Aided Deliberation: Model Management and Group Decision Support." Operations Research 36, no. 6 (November–December 1988).
- November–December 1988
- Article
Information Technology and Tomorrow's Manager
By: L. M. Applegate, J. I. Cash and Q. D. Mills
Keywords:
Information Technology
Applegate, L. M., J. I. Cash, and Q. D. Mills. "Information Technology and Tomorrow's Manager." Harvard Business Review 66, no. 6 (November–December 1988): 128–36.
- September 1988 (Revised December 1998)
- Case
Donner Co.
By: Roy D. Shapiro
The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key...
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Keywords:
Information Management;
Management;
Management Practices and Processes;
Production;
Performance Capacity;
Problems and Challenges;
Semiconductor Industry
Shapiro, Roy D. "Donner Co." Harvard Business School Case 689-030, September 1988. (Revised December 1998.)
- September 1988 (Revised September 1993)
- Case
Mrs. Fields Cookies
Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage...
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Keywords:
Acquisition;
Information Management;
Organizational Structure;
Customer Relationship Management;
Business Growth and Maturation;
Networks;
Internet and the Web;
Information Technology Industry;
Information Technology Industry
Cash, James I., Jr. "Mrs. Fields Cookies." Harvard Business School Case 189-056, September 1988. (Revised September 1993.)
- September 1988
- Case
Frontier Airlines, Inc. (A) (Condensed)
Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain...
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Keywords:
Adoption;
Business Strategy;
Competitive Strategy;
Information Technology;
Air Transportation;
Air Transportation Industry
McFarlan, F. Warren. "Frontier Airlines, Inc. (A) (Condensed)." Harvard Business School Case 189-074, September 1988.
- August 1988 (Revised April 1998)
- Case
IBM 360: Giant as Entrepreneur
By: Joseph L. Bower
Presents the ingredients that went into a major entrepreneurial shift by IBM--investing $5 billion into a new product line that would obsolete any existing computer product line offered by the competition, or by IBM itself. The economic and technical challenges of this...
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Keywords:
Change Management;
Corporate Entrepreneurship;
Financial Management;
Investment;
Organizational Change and Adaptation;
Organizational Structure;
Problems and Challenges;
Competitive Strategy;
Information Technology Industry
Bower, Joseph L. "IBM 360: Giant as Entrepreneur." Harvard Business School Case 389-003, August 1988. (Revised April 1998.)
- December 1987 (Revised January 1988)
- Background Note
Managing Information Technology: Telecommunications and Computer Networks
Applegate, Lynda M. "Managing Information Technology: Telecommunications and Computer Networks." Harvard Business School Background Note 188-033, December 1987. (Revised January 1988.)
- September 1987
- Background Note
What Do Venture Capitalists Do?
Presents the results derived from 49 responses to a questionnaire mailed to 100 venture capitalists in late 1984. The purpose of the survey was to shed light on the relationship between venture capitalists and their portfolio companies. The survey revealed that the...
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Keywords:
Borrowing and Debt;
Venture Capital;
Investment Portfolio;
Recruitment;
Surveys;
Managerial Roles;
Service Operations;
Relationships;
Service Industry
Sahlman, William A. "What Do Venture Capitalists Do?" Harvard Business School Background Note 288-015, September 1987.
- July 1987 (Revised October 1995)
- Case
Phillips 66: Controlling a Company Through Crisis
The downstream operations subsidiary of a major U.S. petroleum company is faced with major restructuring decisions and responds by developing an Executive Information System (EIS) which allows for increased responsiveness, wider span of control, and higher levels of...
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Keywords:
Restructuring;
Information Management;
Governance Controls;
Organizational Design;
Crisis Management;
Communication;
Management Teams;
Growth Management;
Mining Industry;
Energy Industry;
United States
Applegate, Lynda M. "Phillips 66: Controlling a Company Through Crisis." Harvard Business School Case 189-006, July 1987. (Revised October 1995.)
- June 1987 (Revised September 1997)
- Case
Mebel, Doran & Co.
Puts the student in the position of a senior official of a major New York investment bank who discovers that information has leaked to the market on a confidential takeover plan that was being developed by a corporate client. The official has to decide how to deal with...
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Keywords:
Ethics;
Decision Choices and Conditions;
Investment Banking;
Mergers and Acquisitions;
Crisis Management;
Banking Industry;
Financial Services Industry
Hayes, Samuel L., III. "Mebel, Doran & Co." Harvard Business School Case 287-001, June 1987. (Revised September 1997.)
- April 1987 (Revised January 1988)
- Background Note
Managing Information Technology: IT Organization and Leadership
Applegate, Lynda M. "Managing Information Technology: IT Organization and Leadership." Harvard Business School Background Note 187-150, April 1987. (Revised January 1988.)
- April 1987 (Revised January 1988)
- Background Note
Managing Information Technology: System Development Project Management
Applegate, Lynda M. "Managing Information Technology: System Development Project Management." Harvard Business School Background Note 187-149, April 1987. (Revised January 1988.)
- April 1987 (Revised July 1988)
- Background Note
Managing Information Technology: Technology Overview
Applegate, Lynda M. "Managing Information Technology: Technology Overview." Harvard Business School Background Note 187-148, April 1987. (Revised July 1988.)
- January 1987 (Revised February 1992)
- Case
New Technology at World Aluminum Corp.: The Jumping Ring Circulator
Leonard-Barton, Dorothy. "New Technology at World Aluminum Corp.: The Jumping Ring Circulator." Harvard Business School Case 687-050, January 1987. (Revised February 1992.)
- January 1987 (Revised January 2002)
- Case
Baker Precision Instruments, Inc.
By: Ramchandran Jaikumar, Roy Shapiro, Donald Rosenfield and Kathryn E. Stecke
A rapidly growing machine parts manufacturer is trying to decide whether to acquire an advanced Flexible Manufacturing System or Systems. The selection decisions must address the impact of new technology, the effect of setup times on production planning and capacity,...
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Keywords:
Information Technology;
Cost vs Benefits;
Machinery and Machining;
Production;
Decision Choices and Conditions;
Management Systems;
Manufacturing Industry;
Industrial Products Industry
Jaikumar, Ramchandran, Roy Shapiro, Donald Rosenfield, and Kathryn E. Stecke. "Baker Precision Instruments, Inc." Harvard Business School Case 687-052, January 1987. (Revised January 2002.)
- November 1986 (Revised June 1987)
- Case
Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives
Focuses on the compensation plan for Fieldcrest sales representatives. Management is reviewing the structure of the plan and must decide how to establish compensation goals and guidelines for the following year so that sales efforts are allocated among products and/or...
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Cespedes, Frank V. "Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives." Harvard Business School Case 587-097, November 1986. (Revised June 1987.)