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All HBS Web
(4,450)
- People (15)
- News (1,163)
- Research (1,894)
- Events (25)
- Multimedia (66)
- Faculty Publications (990)
Buy Now, Pay Later Credit: User Characteristics and Effects on Spending Patterns
Firms offering "buy now, pay later" (BNPL) point-of-sale loans with minimal underwriting have grown in popularity in the last couple of years. According to Worldpay, BNPL accounted for 2.1% – or roughly $97b – of global e-commerce transactions in 2020, and is...
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- Web
Strategy Execution Online Course | HBS Online
syllabus This course features access to an AI course assistant bot, in beta release, to facilitate your successful completion of the course. 7-8 hrs Module 1 Managing the Tensions of Strategy Execution Understand the various tensions...
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- Web
Find Answers - MBA
education? HBS is committed to making the MBA Program accessible to students with a demonstrated financial need. Although students are encouraged to draw on personal resources wherever possible to minimize debt, approximately two thirds...
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- 2010
- Working Paper
Beyond Agency Theory: The Hidden and Heretofore Inaccessible Power of Integrity (PDF file of Keynote Slides)
By: Michael C. Jensen and Werner Erhard
There is far too much concern today about the conflicts of interest between people; for example, conflicts of interest between agents and owners—historically a favorite topic of Jensen—and not enough attention paid to the damage caused by an individual's conflict of... View Details
- Research Summary
Marketing and Privacy Concerns
When finer consumer information becomes available, competing firms sometimes target consumers too finely, disrupting scale economies prematurely. This leads to excessive product variety or to the wasteful exclusion of certain consumer types. This paper suggests that...
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- 03 Apr 2019
- News
Can Mark Zuckerberg Rebuild Trust in Facebook?
- 28 Jun 2018
- Video
Improving Health Care Through Research
- 07 Feb 2019
- HBS Seminar
Davide Malacrino, International Monetary Fund
- TeachingInterests
Financial Reporting and Control
By: Paul M. Healy
Throughout their careers, business leaders are required to measure and evaluate their organization's economic performance, improve resource allocation and strategy implementation within their organizations, and build accountability for performance through effective...
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International Strategy: Context, Concepts and Implications
The comprehensive guide to managing and leading companies that compete internationally
Drawing on the course material developed at the Harvard Business School and Yale School of Management by David Collis, International Strategy... View Details
- 01 Nov 2019
- News
Evolution of the consumer focus in healthcare
- 20 Feb 2019
- News
Operational Transparency
- Web
Negotiation Course Online | HBS Online
leader, gain an understanding of common leadership styles, and explore how you can unleash the potential in yourself and others. Access Your Free E-Book Our Difference Negotiation Mastery emphasizes an understanding of both analytical...
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- February 2010
- Case
Go Mobile: The Phirbol Franchise
By: Rajiv Lal and Natalie Kindred
To grow Phirbol, a telecom retail franchise chain in Delhi, India's underdeveloped markets, its founders were exploring ways to offer more value to the franchisees. In mid-2009, the Phirbol franchise was comprised of some 150 franchisees that had converted their small...
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Keywords:
Business Model;
Business Startups;
Innovation and Management;
Brands and Branding;
Service Operations;
Franchise Ownership;
Value Creation;
Telecommunications Industry;
Delhi
Lal, Rajiv, and Natalie Kindred. "Go Mobile: The Phirbol Franchise." Harvard Business School Case 510-020, February 2010.
- September 2012 (Revised March 2014)
- Case
Videogames: Clouds on the Horizon?
By: Andrei Hagiu and Kerry Herman
Since the creation of the first videogame systems in the 1970s, the videogame industry has undergone numerous transformations as new technologies and market entrants fundamentally changed the gaming experience of customers. In the early 21st century, customers began...
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Hagiu, Andrei, and Kerry Herman. "Videogames: Clouds on the Horizon?" Harvard Business School Case 713-424, September 2012. (Revised March 2014.)
- May 1993 (Revised October 1995)
- Case
Connor Formed Metal Products
By: Lynda M. Applegate, Donna B. Stoddard and Melinda Conrad
Connor Formed Metal Products was a small, privately owned manufacturer of custom metal springs and stampings. Since becoming president in 1984, Bob Sloss had implemented many changes to the company's organizational structure, management control systems, and information...
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Keywords:
Private Ownership;
Organizational Structure;
Production;
Change;
Governance Controls;
Information Technology;
Manufacturing Industry
Applegate, Lynda M., Donna B. Stoddard, and Melinda Conrad. "Connor Formed Metal Products." Harvard Business School Case 193-003, May 1993. (Revised October 1995.)
- September 2011 (Revised August 2015)
- Case
ScoreBig
By: William A. Sahlman, Jeffrey Glass and Evan W. Richardson
The founding team at ScoreBig, an event ticketing company, is on the verge of a public launch of their product. The company has made great progress in negotiating access to tickets, designing its interface, and building a proprietary architecture. For consumers,...
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Keywords:
Business Model;
Marketing Strategy;
Product Launch;
Business Startups;
Business Strategy;
Corporate Finance;
Entertainment and Recreation Industry
Sahlman, William A., Jeffrey Glass, and Evan W. Richardson. "ScoreBig." Harvard Business School Case 812-043, September 2011. (Revised August 2015.)
- September 2002 (Revised October 2002)
- Case
Oklahoma VISION Project
By: Lynda M. Applegate and Susan Saltrick
Describes the two-year-old pilot phase of a public/private initiative in Oklahoma called the Virtual Internet School in Oklahoma Network (VISION) project. VISION was a first-of-its-kind, standards-based, vendor-neutral technology infrastructure developed to enable...
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Keywords:
Measurement and Metrics;
Internet and the Web;
Performance Evaluation;
Technological Innovation;
Partners and Partnerships;
Service Delivery;
Innovation and Management;
Entrepreneurship;
Education;
Information Technology Industry;
Education Industry;
Oklahoma;
Western United States
Applegate, Lynda M., and Susan Saltrick. "Oklahoma VISION Project." Harvard Business School Case 803-015, September 2002. (Revised October 2002.)