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All HBS Web
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- Faculty Publications (724)
- September 2004 (Revised December 2004)
- Case
Metso Paper: Globalization of Finnish Metal Workshops
By: Lynda M. Applegate, Marikka Heikkila and Kalle Lyytinen
Metso Paper, the world's largest producer of paper machines, aims to transform itself into a knowledge- and information-based service and solution provider for the paper industry by aggressively exploiting information technologies. In the fall of 2002, Jorma Hujala, a...
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Keywords:
Production;
Customer Value and Value Chain;
Information Technology;
Corporate Strategy;
Knowledge Management;
Machinery and Machining;
Expansion;
Service Delivery;
Pulp and Paper Industry;
Pulp and Paper Industry;
Finland
Applegate, Lynda M., Marikka Heikkila, and Kalle Lyytinen. "Metso Paper: Globalization of Finnish Metal Workshops." Harvard Business School Case 805-057, September 2004. (Revised December 2004.)
- September 2004 (Revised August 2007)
- Case
Enterprise IT at Cisco (2004)
By: Andrew P. McAfee, F. Warren McFarlan and Alison Berkley Wagonfeld
Illustrates the challenges associated with centralizing IT decisions at Cisco after a decade of decentralized planning and project funding. When Brad Boston became Cisco's new CIO in 2001, he found that managers were starting to get frustrated with the results of their...
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Keywords:
Management;
Resource Allocation;
Information Technology;
Problems and Challenges;
Business Ventures;
Change Management;
Entrepreneurship;
Projects;
Planning;
Corporate Finance;
Information Technology Industry
McAfee, Andrew P., F. Warren McFarlan, and Alison Berkley Wagonfeld. "Enterprise IT at Cisco (2004)." Harvard Business School Case 605-015, September 2004. (Revised August 2007.)
- Aug 2004 - 2004
- Conference Presentation
Institutional Innovation: Socio-cognitive Reconstruction of Corporate Social Responsibility
By: Julie Battilana and E. Boxenbaum
- 2004
- Working Paper
On the Origin of Strategy: Action and Cognition Over Time
By: Giovanni Gavetti and Jan W. Rivkin
- June 2004 (Revised November 2004)
- Case
Restoring Trust at WorldCom
By: Jay W. Lorsch and Ashley Robertson
Examines the changes in corporate governance at WorldCom/MCI as proposed by the company's court-appointed corporate monitor, Richard Breeden. Following the largest bankruptcy ever and the downfall of the company, Breeden wrote "Restoring Trust," a report comprised of...
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Keywords:
Change;
Insolvency and Bankruptcy;
Corporate Governance;
Governing Rules, Regulations, and Reforms;
Business and Government Relations;
Trust
Lorsch, Jay W., and Ashley Robertson. "Restoring Trust at WorldCom." Harvard Business School Case 404-138, June 2004. (Revised November 2004.)
- April 2004 (Revised July 2005)
- Case
Offshoring at Global Information Systems, Inc.
This case explores the topic of offshoring high-tech jobs several perspectives. The issues presented include determining the stock price consequences of offshoring, examining the economic consequences of the offshore job to both the transferring and receiving...
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Fruhan, William E., Jr. "Offshoring at Global Information Systems, Inc." Harvard Business School Case 204-144, April 2004. (Revised July 2005.)
- March 2004 (Revised November 2012)
- Teaching Note
P&G Japan: The SK-II Globalization Project (TN)
Traces changes in P&G's international strategy and structure, culminating in Organization 2005, a reorganization that places strategic emphasis on product innovation rather than geographic expansion and shifts power from local subsidiary to global business management....
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- February 2004
- Case
Note on Human Behavior: Reason and Emotion
By: Nitin Nohria and Bridget Gurtler
Human beings are driven by reasons and emotions. On the one hand, as rational choice theorists assert, human beings are resourceful and evaluative as they strive to maximize their own interests. An individual's interests can converge or diverge from the interests of...
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Keywords:
Behavior;
Cognition and Thinking;
Emotions;
Interests;
Organizations;
Organizational Design;
Governing Rules, Regulations, and Reforms
Nohria, Nitin, and Bridget Gurtler. "Note on Human Behavior: Reason and Emotion." Harvard Business School Case 404-104, February 2004.
- January 2004 (Revised August 2005)
- Case
Kikkoman Corporation: Consumer Focused Innovation
By: Rohit Deshpande and Hal Hogan
In May 2003, the president and CEO of Kikkoman Corp. sat in his Tokyo office weighing various options for strengthening the company's long-term growth. Kikkoman was the world's largest producer of soy sauce, largely due to its pioneering role since the 1950s as the...
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Keywords:
Customer Relationship Management;
Innovation Strategy;
Marketing Strategy;
Product Positioning;
Adaptation;
Competitive Strategy;
Japan
Deshpande, Rohit, and Hal Hogan. "Kikkoman Corporation: Consumer Focused Innovation." Harvard Business School Case 504-067, January 2004. (Revised August 2005.)
- 2004
- Article
Teaching Students How to Reason Well by Analogy
By: Giovanni Gavetti and Jan Rivkin
Gavetti, Giovanni, and Jan Rivkin. "Teaching Students How to Reason Well by Analogy." Journal of Strategic Management Education 1, no. 2 (2004).
- November 2003 (Revised April 2004)
- Background Note
Why Consumers Don't Buy: The Psychology of New Product Adoption
Looks at the consumer psychology of new product adoption. Identifies a key reason why consumers do not adopt innovations as quickly as developers think they should--an irrational resistance to behavioral change. Identifies strategies for firms to manage and overcome...
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Gourville, John T. "Why Consumers Don't Buy: The Psychology of New Product Adoption." Harvard Business School Background Note 504-056, November 2003. (Revised April 2004.)
- September 2003 (Revised December 2003)
- Case
Royal Caribbean Cruises Ltd.
By: F. Warren McFarlan and Valerie Massoni
Focuses on the current IT applications portfolio and plans for the world's second largest cruise line. An IT-intensive organization, it forces students to think through how IT resources should be allocated in this dynamic environment and what kind of management system...
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Keywords:
Management Systems;
Resource Allocation;
Planning;
Situation or Environment;
Information Technology;
Air Transportation Industry
McFarlan, F. Warren, and Valerie Massoni. "Royal Caribbean Cruises Ltd." Harvard Business School Case 304-019, September 2003. (Revised December 2003.)
- September 2003 (Revised October 2020)
- Exercise
RetailMax: Role for Cam Archer
By: Kathleen McGinn and Dina Witter
This exercise requires students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. The exercise presents a one-issue, distributive negotiation that...
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Keywords:
BATNA;
Decision Trees;
Negotiation;
Compensation and Benefits;
Personal Development and Career;
Retail Industry
McGinn, Kathleen, and Dina Witter. "RetailMax: Role for Cam Archer." Harvard Business School Exercise 904-024, September 2003. (Revised October 2020.)
- September 2003 (Revised September 2018)
- Exercise
RetailMax: Role for Regan Kessel
By: Kathleen McGinn and Dina Witter
This exercise requires students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. The exercise presents a one-issue, distributive negotiation that...
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Keywords:
Negotiation;
Compensation and Benefits;
Management Practices and Processes;
Retail Industry
McGinn, Kathleen, and Dina Witter. "RetailMax: Role for Regan Kessel." Harvard Business School Exercise 904-025, September 2003. (Revised September 2018.)
- 11 Aug 2003 - 16 Aug 2003
- Conference Presentation
Benign Stress and Cognitive Performance in Organizations
By: Modupe N Akinola, Wendy Berry Mendes and Teresa M. Amabile
- 1 Aug 2003 - 6 Aug 2003
- Conference Presentation
The Influence of Time Pressure on Creative Thinking in Organizations
By: Teresa M. Amabile, J. S. Mueller, W. B. Simpson, L. Fleming and C. N. Hadley
- July 2003
- Article
Probabilistic Representation of Complexity
By: Nabil I Al-Najjar, Ramon Casadesus-Masanell and Emre Ozdenoren
We study individuals' behavior in an environment that is deterministic, but too complex to permit tractable deterministic representation. Under mild conditions, behavior is represented by a unique probabilistic model in which the agent's inability to think through all...
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Al-Najjar, Nabil I., Ramon Casadesus-Masanell, and Emre Ozdenoren. "Probabilistic Representation of Complexity." Journal of Economic Theory 111, no. 1 (July 2003): 49–87.
- May 2003
- Case
Environmental Defense
Analyzes the strategy and management of Environmental Defense, a leading environmental advocacy group, emphasizing the group's activity in the energy and agribusiness industries. From a strategy formulation standpoint, the case encourages students to think of the...
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Keywords:
Strategy;
Nonprofit Organizations;
Energy;
Relationships;
Agribusiness;
Agriculture and Agribusiness Industry;
Agriculture and Agribusiness Industry
Reinhardt, Forest L. "Environmental Defense." Harvard Business School Case 703-029, May 2003.
- March 2003 (Revised March 2004)
- Case
P&G Japan: The SK-II Globalization Project
Traces changes in P&G's international strategy and structure, culminating in Organization 2005, a reorganization that places strategic emphasis on product innovation rather than geographic expansion and shifts power from local subsidiary to global business management....
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Keywords:
Business Subsidiaries;
Trade;
Globalization;
Global Strategy;
Innovation Strategy;
Business or Company Management;
Beauty and Cosmetics Industry;
Beauty and Cosmetics Industry;
Hong Kong;
Japan;
Taiwan;
Europe
Bartlett, Christopher A. "P&G Japan: The SK-II Globalization Project." Harvard Business School Case 303-003, March 2003. (Revised March 2004.)
- 2003
- Other Unpublished Work
Strategy Making in Novel and Complex Worlds: The Power of Analogy
By: G. Gavetti, Daniel Levinthal and Jan W. Rivkin