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Show Results For
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All HBS Web
(3,689)
- People (7)
- News (598)
- Research (2,545)
- Events (8)
- Multimedia (28)
- Faculty Publications (911)
- October 1988 (Revised November 2006)
- Background Note
Aspects of Sales Management: An Introduction
Discusses certain general issues that affect sales-management requirements in most companies: 1) the nature of the salesperson's "boundary role" in the organization, and 2) the relevance and limits of compensation policies as a key means of affecting the salesperson's...
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Keywords:
Salesforce Management
Cespedes, Frank V. "Aspects of Sales Management: An Introduction." Harvard Business School Background Note 589-061, October 1988. (Revised November 2006.)
- 15 Sep 2017
- News
Build Your CORe as a Global Thinker
- May 2020
- Case
M-Lab: Enabling Innovation at Mitsubishi Corporation
By: Krishna Palepu and Allison M. Ciechanover
M-Lab’s founding goals were to infuse an innovation mindset into Mitsubishi Corporation; to catalyze new business opportunities; and to enable a dialogue between Japanese business and Silicon Valley. M-Lab housed representatives from each of Mitsubishi Corporation’s...
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Keywords:
Business Ventures;
Disruption;
Transformation;
Corporate Entrepreneurship;
Multinational Firms and Management;
Innovation and Management;
Innovation Strategy;
Organizational Change and Adaptation;
Japan;
United States
Palepu, Krishna, and Allison M. Ciechanover. "M-Lab: Enabling Innovation at Mitsubishi Corporation." Harvard Business School Case 120-061, May 2020.
- Web
Sustainable Business Strategy Course | HBS Online
modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS Online. What you earn. Overview Syllabus Enrollment Stories FAQs Apply Now Key Concepts Understand and analyze the business models that...
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- 2023
- Working Paper
Procedural Burden and Patterns in the Monetization of Regulatory Benefits Across the Federal Regulatory State
By: Elliot Stoller
When do federal agencies provide monetized estimates of regulatory benefits during the regulatory development and review process? Using an original dataset with information on nearly all major rules and their respective regulatory impact assessments between...
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Keywords:
Governing Rules, Regulations, and Reforms;
Policy;
Government and Politics;
Equality and Inequality
Stoller, Elliot. "Procedural Burden and Patterns in the Monetization of Regulatory Benefits Across the Federal Regulatory State." Harvard Business School Working Paper, No. 23-068, May 2023.
- March 2006
- Module Note
Exchange Rates and Global Markets
By: Mihir A. Desai and Kathleen Luchs
Describes the first module of the International Finance course at Harvard Business School. This introductory module focuses on the concepts and skills that students need throughout a course on international finance: a familiarity with exchange rates and associated...
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Keywords:
Asset Pricing;
Currency Exchange Rate;
Globalized Markets and Industries;
International Finance;
Teaching;
Innovation and Invention;
Education Industry
Desai, Mihir A., and Kathleen Luchs. "Exchange Rates and Global Markets." Harvard Business School Module Note 206-122, March 2006.
- October 2014 (Revised November 2016)
- Technical Note
Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)
By: Elie Ofek
This note presents two related measures for assessing the financial value of a customer to the firm. The first is the well-known measure of Customer Lifetime Value, or CLV for short. The second, which has received much less attention, treats the acquisition of a...
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Keywords:
Customer Lifetime Value;
Return On Investment;
Segmentation;
Social Networks;
Customer Relationship Management;
Marketing Strategy;
Investment Return;
Social and Collaborative Networks;
Social Media
Ofek, Elie. "Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)." Harvard Business School Technical Note 515-049, October 2014. (Revised November 2016.)
Ryan L. Raffaelli
Ryan Raffaelli is the Marvin Bower Associate Professor of Business Administration at Harvard Business School. He created and teaches the MBA course "Leadership: Execution and Action Planning" (LEAP) and serves... View Details
- Web
Leadership, Ethics, and Corporate Accountability Course | HBS Online
decisions. 6 weeks 7-9 hours per week 5 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS Online. What you earn. Overview Syllabus Enrollment Stories FAQs Apply Now Key Concepts Develop a...
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- November 1996 (Revised March 2001)
- Background Note
National Income Accounting
Introduces the concept of national income accounting. This note: 1) defines GDP and provides examples; 2) discusses the differences between GDP and GNP; 3) presents both the expenditure and income decompositions of GDP; and 4) defines the relationships among net...
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Kennedy, Robert E. "National Income Accounting." Harvard Business School Background Note 797-075, November 1996. (Revised March 2001.)
- October 1978 (Revised August 1985)
- Background Note
Product Life Cycle
Introduces the student to the concept of the product life cycle. The meaning and fundamental underpinnings of the product life cycle are presented. Further, the nature of market and competitive forces at different stages in the life cycle, and the implications for...
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Keywords:
Product
Capon, Noel. "Product Life Cycle." Harvard Business School Background Note 579-072, October 1978. (Revised August 1985.)
- 09 Oct 2012
- News
How to measure career success
- 04 Feb 2012
- News
Using Business Tools To Combat The World's Big Problems
- 18 Mar 2009
- Research & Ideas
Marketing After the Recession
Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. Congratulations. Your business is surviving the recession. You made the...
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- Teaching Interest
Technology and Operations Management
This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details
- July 2008 (Revised September 2009)
- Supplement
Arauco (B): "Papel" in Brazil
By: Ramon Casadesus-Masanell, Jorge Tarzijan and Jordan Mitchell
This is Part B to the "Arauco: Forward Integration or Horizontal Expansion?" case. This short case looks at the company in late 2007 after it has decided to invest in a Brazilian joint venture involving forests, saw mills, and a paper mill. The case acts as an epilogue...
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Keywords:
Joint Ventures;
Investment;
Vertical Integration;
Forest Products Industry;
Pulp and Paper Industry;
Brazil;
Chile
Casadesus-Masanell, Ramon, Jorge Tarzijan, and Jordan Mitchell. Arauco (B): "Papel" in Brazil. Harvard Business School Supplement 709-416, July 2008. (Revised September 2009.)
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
solo travelers or small groups. You step inside, press a button for your destination, the door closes, and off you go down a narrow track. Two minutes later—presto, the door opens again and you alight at your destination. You've arrived for your meeting on time and...
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- 2019
- Article
Sustaining Open Innovation Through a 'Center of Excellence'
By: Elizabeth E. Richard, Jeffrey R. Davis, Jin Hyun Paik and Karim R. Lakhani
This paper presents NASA’s experience using a Center of Excellence (CoE) to scale and sustain an open innovation program as an effective problem-solving tool and includes strategic management recommendations for other organizations based on lessons...
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Keywords:
Crowdsourcing;
Culture Change;
Open Innovation;
Center Of Excellence;
Collaborative Innovation and Invention;
Organizational Culture;
Change Management
Richard, Elizabeth E., Jeffrey R. Davis, Jin Hyun Paik, and Karim R. Lakhani. "Sustaining Open Innovation Through a 'Center of Excellence'." Strategy & Leadership 47, no. 3 (2019): 19–26.
- Web
Sustainable Investing Course | HBS Online
weeks 5 hours per week 6 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS Online. What you earn. Overview Syllabus Enrollment Stories FAQs Apply Now Key Concepts Explore the evolving...
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- December 2023
- Teaching Note
Three Decades of Cluster Policy in Catalonia: What's Next?
By: Christian H.M. Ketels
The TN provides conceptual background and a suggested teaching plan for using the HBS case 724-404. It discusses the concepts and issues related to the main teaching objectives of the case, i.e. the nature and effective structuring of cluster-based economic...
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