Filter Results
:
(818)
Show Results For
-
All HBS Web
(818)
- News (49)
- Research (701)
- Events (1)
- Multimedia (3)
- Faculty Publications (415)
Show Results For
-
All HBS Web
(818)
- News (49)
- Research (701)
- Events (1)
- Multimedia (3)
- Faculty Publications (415)
- 09 Apr 2024
- Book
Why Work Rituals Bring Teams Together and Create More Meaning
scientists have traditionally approached rituals from a cultural or religious perspective, but we all have our own idiosyncratic rituals we conduct throughout our days,” says Norton, author of the new book The Ritual Effect: From Habit to...
View Details
Keywords:
by Michael Blanding
- July 2005 (Revised January 2011)
- Case
Understanding Customer Profitability at Charles Schwab
By: Francisco de Asis Martinez-Jerez
Charles Schwab is transforming into a customer-centric organization. Central to this cultural and organizational change is the utilization of customer profitability at different decision-making levels. Examines several technical aspects of the ABC cost system, as well...
View Details
Keywords:
Organizational Change and Adaptation;
Motivation and Incentives;
Customer Relationship Management;
Customer Value and Value Chain;
Activity Based Costing and Management;
Decision Making;
Organizational Culture;
Profit;
Performance Evaluation;
Budgets and Budgeting
Martinez-Jerez, Francisco de Asis. "Understanding Customer Profitability at Charles Schwab." Harvard Business School Case 106-002, July 2005. (Revised January 2011.)
- 2022
- Book
Legacy of Violence: A History of the British Empire
Sprawling across a quarter of the world’s land mass and claiming nearly seven hundred million people, Britain’s twentieth-century empire was the largest empire in human history. For many Britons, it epitomized their nation’s cultural superiority, but what legacy did...
View Details
Keywords:
Imperialism;
Violence;
Colonialism;
History;
Government and Politics;
Power and Influence;
Race;
Policy;
United Kingdom
Elkins, Caroline M. Legacy of Violence: A History of the British Empire. New York, NY: Alfred A. Knopf, 2022.
- 08 Mar 2016
- First Look
March 8, 2016
https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=50718 March 2016 Harvard Business Review Start-Ups That Last: How to Scale Your Business By: Gulati, Ranjay, and Alicia DeSantola Abstract—No abstract available. Publisher's link:...
View Details
Keywords:
Sean Silverthorne
- September 2022
- Article
Health Externalities and Policy: The Role of Social Preferences
By: Laura Alfaro, Ester Faia, Nora Lamersdorf and Farzad Saidi
Social preferences facilitate the internalization of health externalities, for example by reducing mobility during a pandemic. We test this hypothesis using mobility data from 258 cities worldwide alongside experimentally validated measures of social preferences....
View Details
Keywords:
Social Preferences;
Pandemics;
Mobility;
Health Externalities;
Mitigation Policies;
Health Pandemics;
Cooperation;
Behavior;
Policy
Alfaro, Laura, Ester Faia, Nora Lamersdorf, and Farzad Saidi. "Health Externalities and Policy: The Role of Social Preferences." Management Science 68, no. 9 (September 2022): 6751–6761.
- 24 Feb 2009
- First Look
First Look: February 24, 2009
Prosocial Identity Reduces Prosocial Behavior Authors:Adam M. Grant, Andrew Molinsky, Joshua D. Margolis, Melissa Kamin, and William Schiano Periodical:Journal of Applied Social Psychology 39, no. 2 (2009): 319-349 Abstract Considerable...
View Details
Keywords:
Martha Lagace
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
suspected that to be true, and the study led her to develop the concept of psychological safety, which launched her career. “It’s hard to remember that this work was born of failure because it’s been such a successful research idea...
View Details
Keywords:
by Michael Blanding
- March 2016 (Revised January 2023)
- Teaching Note
Carla Ann Harris at Morgan Stanley
This case follows Carla Ann Harris, an African-American executive on Wall Street, from her childhood to the eve of her 20th year at Morgan Stanley. In addition to her professional identity as an investment banker, Harris is also an accomplished gospel singer, an...
View Details
- 2013
- Book
Flourishing: A Frank Conversation About Sustainability
By: John Ehrenfeld and Andrew J. Hoffman
Flourishing: A Frank Conversation about Sustainability invites you into a conversation between a teacher, John R. Ehrenfeld, and his former student now professor, Andrew J. Hoffman, as they discuss how to create a sustainable world. Unlike virtually all other...
View Details
Ehrenfeld, John, and Andrew J. Hoffman. Flourishing: A Frank Conversation About Sustainability. Stanford University Press, 2013. (Finalist for the 2014 Best Book Award, Social Issues in Management Division, Academy of Management.)
- April 2012 (Revised February 2017)
- Case
Dovernet
By: Robert Simons and Natalie Kindred
This case illustrates the implications of using stringent performance measurement systems to create performance pressure, motivate employee achievement, and sharpen a firm's competitiveness. It opens by describing the downsides of the ruthlessly competitive culture at...
View Details
Keywords:
Motivation and Incentives;
Information Technology;
Competitive Advantage;
Decision Choices and Conditions;
Organizational Culture;
Performance Evaluation;
Compensation and Benefits;
Web Services Industry;
Information Technology Industry;
Vancouver
Simons, Robert, and Natalie Kindred. "Dovernet." Harvard Business School Case 112-061, April 2012. (Revised February 2017.)
- February 2003 (Revised August 2004)
- Case
Flextronics: Deciding on a Shop Floor System for Producing the Microsoft Xbox
By: Jeffrey T. Polzer and Alison Berkley Wagonfeld
Jim McCusker must guide a group decision-making process aimed at getting input and buy-in from key people in California, Mexico, and Austria to choose a shop floor IT system for Flextronics. McCusker is Flextronics' account manager for the Microsoft Xbox project....
View Details
Keywords:
Groups and Teams;
Decision Making;
Power and Influence;
Geographic Location;
Problems and Challenges;
Leadership;
California;
Mexico;
Austria
Polzer, Jeffrey T., and Alison Berkley Wagonfeld. "Flextronics: Deciding on a Shop Floor System for Producing the Microsoft Xbox." Harvard Business School Case 403-090, February 2003. (Revised August 2004.)
- Web
Browse All Articles, Research, & Case Studies - HBS Working Knowledge
vehicle technology, why aren't self-driving cars chauffeuring more people around? Research by Julian De Freitas, Stuti Agarwal, and colleagues reveals a simple psychological barrier: Drivers are overconfident about their own abilities, so...
View Details
- 2010
- Book
Different: Escaping the Competitive Herd
By: Youngme Moon
Every few years a book-through a combination of the author's unique voice, storytelling ability, spirit, and insight-simply breaks the mold. Youngme Moon's DIFFERENT is that kind of book, a book for "people who don't read business books...," a book that feels like an...
View Details
Keywords:
Communication Intention and Meaning;
Entrepreneurship;
Innovation and Invention;
Marketing;
Creativity;
Competition
Moon, Youngme. Different: Escaping the Competitive Herd. Crown, 2010.
- October 2023
- Case
Kevin O'Leary: Building a Brand in Shark-infested Waters
By: Reza Satchu and Patrick Sanguineti
For more than fifteen years, successful Canadian entrepreneur and investor Kevin O’Leary had developed his brand into a global powerhouse. Since his first appearance on the Canadian television program Dragons’ Den in 2006 and his meteoric rise to stardom through the...
View Details
Keywords:
Personal Brand;
Crisis;
Brands and Branding;
Entrepreneurship;
Crisis Management;
Social Media;
Public Opinion;
Power and Influence;
Financial Services Industry
Satchu, Reza, and Patrick Sanguineti. "Kevin O'Leary: Building a Brand in Shark-infested Waters." Harvard Business School Case 824-095, October 2023.
- January 2006 (Revised July 2007)
- Case
Juan Trippe and Pan American World Airways
By: Nitin Nohria, Anthony Mayo and Mark Rennella
A fascination with flight and a forceful personality helped to create a market for air travel and shape the modern airline industry. Masterfully wielding his power and influence, Juan Trippe built Pan American Airways by combining bold moves and blind ambition. Across...
View Details
Keywords:
Decision Choices and Conditions;
Leadership;
Growth and Development Strategy;
Industry Growth;
Business and Government Relations;
Power and Influence;
Air Transportation;
Air Transportation Industry;
Travel Industry
Nohria, Nitin, Anthony Mayo, and Mark Rennella. "Juan Trippe and Pan American World Airways." Harvard Business School Case 406-086, January 2006. (Revised July 2007.)
- January 2019 (Revised February 2020)
- Case
Roush Performance: How to Design a Sales Force Compensation Plan
By: Doug J. Chung
Roush Performance manufactured and marketed factory-modified performance vehicles and high-end aftermarket automotive performance parts. Since its inception, Roush Performance had focused on building its engineering technology competency and diversifying its product...
View Details
Keywords:
Sales Force Management;
Motivation;
Compensation;
Salary;
Commissions;
Bonuses;
Quotas;
Salesforce Management;
Compensation and Benefits;
Motivation and Incentives
Chung, Doug J. "Roush Performance: How to Design a Sales Force Compensation Plan." Harvard Business School Case 519-066, January 2019. (Revised February 2020.)
- Article
Guanxi versus Networking: Distinctive Configurations of Affect- and Cognition-based Trust in the Networks of Chinese and American Managers
By: Roy Y.J. Chua, M.W. Morris and P. Ingram
This research investigates hypotheses about differences between Chinese and American managers in the configuration of trusting relationships within their professional networks. Consistent with hypotheses about Chinese familial collectivism, an egocentric network survey...
View Details
Keywords:
Cross-Cultural and Cross-Border Issues;
Managerial Roles;
Relationships;
Cognition and Thinking;
Emotions;
Social and Collaborative Networks;
Trust;
China;
United States
Chua, Roy Y.J., M.W. Morris, and P. Ingram. "Guanxi versus Networking: Distinctive Configurations of Affect- and Cognition-based Trust in the Networks of Chinese and American Managers." Journal of International Business Studies 40, no. 3 (April 2009): 480–508.
- September 2011
- Article
Taking Gender into Account: Theory and Design for Women's Leadership Development Programs
By: Robin J. Ely, Herminia Ibarra and Deborah Kolb
We conceptualize leadership development as identity work and show how subtle forms of gender bias in the culture and in organizations interfere with the identity work of women leaders. Based on this insight, we revisit traditional approaches to standard leadership...
View Details
Keywords:
Programs;
Prejudice and Bias;
Leadership Development;
Identity;
Organizational Culture;
Gender
Ely, Robin J., Herminia Ibarra, and Deborah Kolb. "Taking Gender into Account: Theory and Design for Women's Leadership Development Programs." Academy of Management Learning & Education 10, no. 3 (September 2011): 474–493. (Winner, Academy of Management Learning and Education, Decade Award, 2021.)
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
their ability to perform, particularly when they are unable to find a favorable resolution." Another wrinkle in the fabric of the passionate organization is that employees may find it challenging to speak up about issues they encounter. In a View Details
Keywords:
by Sean Silverthorne
- May 2013
- Case
Yammer (A)
By: Mikolaj J. Piskorski, Kerry Herman and Aaron Smith
In Spring 2012, Yammer was on track to become a highly successful standalone company. Yammer was a leading Enterprise Social Network (ESN), providing companies a private social network in which employees could collaborate securely and efficiently. However, later that...
View Details
Keywords:
Information Infrastructure;
Opportunities;
Applications and Software;
Organizational Culture;
Problems and Challenges;
Management Teams;
Integration;
Decision Choices and Conditions;
Social and Collaborative Networks;
Acquisition;
Information Technology Industry
Piskorski, Mikolaj J., Kerry Herman, and Aaron Smith. "Yammer (A)." Harvard Business School Case 713-407, May 2013.