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Show Results For
-
All HBS Web
(2,275)
- People (5)
- News (715)
- Research (1,023)
- Events (52)
- Multimedia (29)
- Faculty Publications (565)
- 13 Dec 2022
- HBS Seminar
Christine Beckman, USC Price School of Public Policy
- 13 Jan 2003
- Research & Ideas
The Subconscious Mind of the Consumer (And How To Reach It)
unconscious mind to identify new product opportunities. Using metaphor-elicitation techniques, firms providing farming supplies, home appliances, office systems, and beauty care have identified important unmet needs. R&D departments...
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by Manda Mahoney
- 21 Nov 2005
- Research & Ideas
The Geography of Corporate Giving
tutoring to financial support of Pediatric AIDS, The Children's Defense Fund, and Action for Children. It is likely that the Columbus corporations' interest in benefiting children stems from the influence...
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by Sean Silverthorne
- Article
Paradise Lost (and Restored?): A Study of Psychological Safety over Time
By: Derrick P. Bransby, Michaela Kerrissey and Amy C. Edmondson
Although prior research indicates that psychological safety can fluctuate, questions about when and why remain. To gain insights into the emergence and temporal dynamics of psychological safety, we explored longitudinal data representing more than 10,000 health care...
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Keywords:
Analytics and Data Science;
Research;
Attitudes;
Working Conditions;
Well-being;
Health Industry
Bransby, Derrick P., Michaela Kerrissey, and Amy C. Edmondson. "Paradise Lost (and Restored?): A Study of Psychological Safety over Time." Academy of Management Discoveries (in press). (Pre-published online March 14, 2024.)
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
Jaffe of the Harvard University Department of Economics. Key concepts include: For retailers, discount vouchers provide price discrimination, letting merchants reach customers...
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by Staff
- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that...
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Keywords:
AT&T;
Bell Telephone;
Phone Lines;
Phone Operators;
Mechanical Switching;
Layoffs;
Technological Change;
Transition;
History;
Innovation and Invention;
Technological Innovation;
Information Technology;
Disruption;
Change Management;
Communications Industry;
Telecommunications Industry;
United States
Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
- September 2018
- Supplement
From Beirut With Love (B): The Last Judgment
By: Christina R. Wing, Esel Y. Cekin and Samer Al-Rachedy
Keywords:
Family Business;
Family Conflicts;
Sibling Rivalry;
Second-generation;
Foundation;
Trust;
Governance;
Work-life Balance;
Leadership;
Leading Change;
Transformation;
Succession Planning;
Management;
Organizational Structure;
Corporate Culture;
Shareholder;
Board Of Directors;
Retail;
Real Estate;
Shopping Mall;
Department Store;
Growth;
Lebanon;
Middle East;
Non-executive Chairman;
Sustainability
Wing, Christina R., Esel Y. Cekin, and Samer Al-Rachedy. "From Beirut With Love (B): The Last Judgment." Harvard Business School Supplement 619-027, September 2018.
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
When we perceive a competitor's groundbreaking innovation as a threat, we may act defensively and hastily. But if we see that same event as an opportunity, our response might be more deliberate and unhurried. As a leader, how you frame...
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by Clark Gilbert & Joseph L. Bower
- 11 Jul 2019
- Blog Post
Meet the MBA Class of 2020
Design Club Mollie Breen “I WENT TO AN MBA PROGRAM BECAUSE I WAS KICKED OFF A REALITY TV SHOW!” HOME REGION Washington, D.C. UNDERGRAD EDUCATION Duke University, Computer Science/Mathematics, 2015 PREVIOUS EXPERIENCE Department View Details
- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
southeastern United States, was an early adopter of a team-focused structure that many emergency departments are now implementing. The research showed that temporary teams mimic the behaviors View Details
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
aims to make a one-time sale and hence can be quite insistent. This is the door-to-door salesman and the canvasser. Then there is the relationship-oriented salesperson. The classic instance of this was the traveling salesman who worked...
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- 10 Nov 2021
- Blog Post
Veterans in the MBA Program: Profiles of Service
Corps upon graduating from Harvard College. Now, as a joint degree candidate at HBS and the Harvard Kennedy School, Solís aims to discover new ways to serve his country and community through the intersection of business and...
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- September 2014 (Revised February 2017)
- Case
Belk: Towards Exceptional Scheduling
By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,...
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Keywords:
Retail;
Scheduling;
Local Autonomy;
Automation;
Metrics;
Organizational Change;
Human Resource Management;
Process Improvement;
Performance Measurement;
Transparency;
Southern United States;
Retailing;
Department Stores;
System Outsourced Services;
Employee Relationship Management;
Selection and Staffing;
Change Management;
Governance Controls;
Resource Allocation;
Service Operations;
Organizational Culture;
Organizational Change and Adaptation;
Performance Evaluation;
Performance Improvement;
Applications and Software;
Family Business;
Retail Industry;
Technology Industry;
United States
Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
- January 2016 (Revised January 2019)
- Case
The Allergan Board Under Fire (A)
By: Lynn S. Paine, Suraj Srinivasan, John C. Coates and David Lane
In 2014, the Allergan Inc. board of directors received a surprise takeover offer from Valeant Pharmaceuticals in alliance with hedge fund activist Bill Ackman's Pershing Square Capital Management. In the unprecedented arrangement between an acquirer and a hedge fund...
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Keywords:
Allergan, Inc.;
Valeant;
Ackman;
Pershing Square;
Tender Offer;
Activist Investors;
Business Models;
R&D;
Board Of Directors;
Securities Litigation;
Acquisition Strategy;
Takeover Defenses;
Hedge Funds;
Shareholder Rights;
Proxy Contest;
Shareholder Special Meetings;
Legal Issues In Contested Takeovers;
Governing and Advisory Boards;
Mergers and Acquisitions;
Corporate Governance;
Management Teams;
Business and Shareholder Relations;
Pharmaceutical Industry
Paine, Lynn S., Suraj Srinivasan, John C. Coates, and David Lane. "The Allergan Board Under Fire (A)." Harvard Business School Case 316-010, January 2016. (Revised January 2019.)
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new...
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by Garry Emmons
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
charity. [related readings] “It’s a way to clearly communicate that ‘We are unique in the space,’” Choi says. “Here’s what we are and here’s what we aren’t.” More traditional organizations have also been opening up. The US Department...
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by Danielle Kost
- January 1989 (Revised June 1993)
- Case
General Electric: Compliance Systems
By: Robert L. Simons
After General Electric (GE) is indicted in 1985 for defrauding the Department of Defense, Chairman John F. Welch takes dramatic steps to prevent a recurrence. This case documents the new systems and procedures that are put in place to ensure that all GE employees are...
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Keywords:
Policy;
Contracts;
Business or Company Management;
Communication;
Business History;
Behavior;
Boundaries;
Management Style;
Cost Management;
Electronics Industry
Simons, Robert L. "General Electric: Compliance Systems." Harvard Business School Case 189-081, January 1989. (Revised June 1993.)
- 02 Mar 2023
- News
A Century of Birthday Candles
HBS. That launched Duff’s long career in the personnel department of major Boston banks. She also served on the Board of Governors of the HBS...
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- 22 Sep 2017
- News
The Epicenter of Miami’s Vice
Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: The dark neon of late 70s and early 80s Miami has long been one of pop culture's favorite settings, from Miami Vice to Grand...
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