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- All HBS Web (146)
- Faculty Publications (45)
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
called Diamonds and Seven Stars. They have the highest lifetime value to the organization and, in addition, exhibit a much higher willingness than other guests to help Harrah's improve its business. Interestingly, this kind of approach...
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by Sean Silverthorne
- 22 Feb 2022
- News
Case Study: Welcome Aboard
Should OnRamp hire locally with the expectation of being able to reap the benefits of an in-person experience at some unknown point in the future? Or should the founders commit to hiring the best people, regardless of their geography, and embrace an all-remote...
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Jen McFarland Flint
- 04 Jun 2013
- First Look
First Look: June 4
with U.K. and U.S. regulators the firm agreed to pay $450 million in fines. Within a few days of the settlement, Barclays' CEO, Robert Diamond, had resigned under pressure from British regulators. Diamond blamed a small number of...
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Sean Silverthorne
- 17 Mar 2015
- First Look
First Look: March 17
dealer of loose gemstones in 1969 in Jaipur, India. By the 2000s, it was headquartered in Dubai, United Arab Emirates, and had expanded into diamonds and retail. The family business was now in its second generation of leadership and aimed...
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Sean Silverthorne
- 01 Mar 2019
- News
Alumni and Faculty Books for March 2019
church history, need updating to be more creditable. The Hilco Story: Discovering a Diamond in Our Own Backyard by Art Hilsinger (MBA 1952) Independently published Hilsinger offers a candid, clear-eyed look at the process of building a...
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- 01 Mar 2010
- News
Sole Mates
Africa; its importance to the country is as great as the threat to its existence. Illegal logging fueled Liberia’s recent civil war: “Blood timber” financed the violence, just as blood diamonds have in other African conflicts. The civil...
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- 18 Jan 2022
- News
HBS Alumni Mentor Students; Shanghai Club Hosts Entrepreneurship Conference
the school and graduated in 2003. “This was the first college in Georgia founded by former slaves, and has a strong connection to the African Methodist Episcopal (AME) Church. Its mission is to be ‘a haven for all souls.’ It takes students who are View Details
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Margie Kelley
- 25 Oct 2011
- Research & Ideas
Chasing Stars: Why the Mighty Red Sox Struck Out
and subsequent frustration of Red Sox Nation.) Groysberg contends that the "plug and play" mentality about stars simply doesn't work, whether the playing field is a baseball diamond or a trading floor. In addition to an...
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- 18 Nov 2008
- First Look
First Look: November 18, 2008
for compensation committees at public companies. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=109036 Hearts on Fire—Brand Development Manager Harvard Business School Case 709-436 Hearts on Fire, a successful...
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Martha Lagace
- Web
2018 Symposium - Race, Gender & Equity
strategies, she is responsible for the firm’s multicultural initiatives designed to retain, develop and advance diverse professionals. Elena is also responsible for PwC’s Diamond program, a coaching and advocacy program for high-potential...
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- 28 Jul 2015
- First Look
First Look: July 28, 2015
results are consistent with the theoretical prediction in Diamond and Mirrlees (1978) and Golosov and Tsyvinski (2006) that certain individuals with high unwillingness to work maximize utility by planning in advance for their future...
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Carmen Nobel
- 01 Apr 2000
- News
A Place in the Sun
by a Belgian diamond cutter and water polo champion named Gérard Blitz, the association was inspired in part by a desire to forget the horrors and privations of World War II. Seeking diversion, Blitz put together extended holidays with...
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Julia Hanna and Garry Emmons
- Web
Annual Report 2017 - Annual Report 2017
EXCELLENCE IN BUSINESS ECONOMICS William F. Diamond (PhD, Business Economics) See press release Faculty Immersions Faculty chairs Tom Eisenmann and Mitch Weiss developed one-day excursions for their ladder faculty colleagues. Offered in...
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- 01 Jul 2014
- First Look
First Look: July 1
Diamond Horseshoe," theater-impresario Randy Weiner created "The Queen of the Night," a hybrid performance that combines food, opera, circus arts, and dance. While "The Queen of the Night" is the latest in a...
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Carmen Nobel
- 12 Apr 2004
- Research & Ideas
What Great American Leaders Teach Us
century-old match industry when he took the helm of Diamond Match Company in 1914. Fairburn designed a manufacturing process using sesquisulphate to produce matches rather than white phosphorus, which had been publicly condemned for...
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by Sean Silverthorne
- 01 Jun 2004
- News
Luxe Redux
quite a few of America’s financial and business elite. Repeat business and referrals make up the majority of customers for his firm’s rare gemstones, with most sales averaging between $50,000 and $150,000. Birnbaum tells of one prospective client in the market for a...
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- 01 Dec 1998
- News
Africa's Way
Chris F. Liebenberg (100th AMP), chairman of Nedcor, a major South African banking group, and Michael Levett, chairman of Old Mutual, an insurance firm. Nedcor and Old Mutual are both diamond sponsors of the conference. Finally, an...
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Susan Young and Garry Emmons
- Web
2018 Symposium - Race, Gender & Equity
(D&I) strategies, she is responsible for the firm’s multicultural initiatives designed to retain, develop and advance diverse professionals. Elena is also responsible for PwC’s Diamond program, a coaching and advocacy program for...
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- 05 May 2009
- First Look
First Look: May 5, 2009
Banerjee and Lakshmi Iyer Publication:Natural Experiments in History, edited by Jared Diamond and James Robinson. Harvard University Press, forthcoming No abstract is available at this time. Download the paper:...
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Martha Lagace
- 01 Oct 2013
- First Look
First Look: October 1
the firm. The note also touches on the O'Reilly and Tushman paper on the ambidextrous organization and mentions some of the other literature. Purchase this case: http://hbr.org/search/614004-PDF-ENG Harvard Business School Case 114-008 View Details
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Sean Silverthorne