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- News (458)
- Research (1,642)
- Events (18)
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- Faculty Publications (656)
Show Results For
-
All HBS Web
(2,682)
- People (11)
- News (458)
- Research (1,642)
- Events (18)
- Multimedia (3)
- Faculty Publications (656)
- 2016
- Chapter
User-Generated Content and Social Media
By: Michael Luca
This paper documents what economists have learned about user-generated content (UGC) and social media. A growing body of evidence suggests that UGC on platforms ranging from Yelp to Facebook has a large causal impact on economic and social outcomes ranging from...
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Keywords:
User-generated Content;
Crowdsourcing;
Design Economics;
Internet and the Web;
Marketing;
Economics;
Media;
Social Media
Luca, Michael. "User-Generated Content and Social Media." Chap. 12 in Handbook of Media Economics. Vol. 1B, edited by Simon Anderson, Joel Waldfogel, and David Strömberg. North-Holland Publishing Company, 2016.
- Article
Big Other: Surveillance Capitalism and the Prospects of an Information Civilization
By: Shoshana Zuboff
This article describes an emergent logic of accumulation in the networked sphere, 'surveillance capitalism,' and considers its implications for 'information civilization.' The institutionalizing practices and operational assumptions of Google Inc. are the...
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Keywords:
Surveillance Capitalism;
Big Data;
Google;
Information Society;
Privacy;
Internet Of Everything;
Rights;
Economic Systems;
Analytics and Data Science;
Internet and the Web;
Ethics
Zuboff, Shoshana. "Big Other: Surveillance Capitalism and the Prospects of an Information Civilization." Journal of Information Technology 30, no. 1 (March 2015): 75–89.
- 12 Feb 2009
- Working Paper Summaries
Platform Competition, Compatibility, and Social Efficiency
- May 2023
- Article
Political Ideology and International Capital Allocation
By: Elisabeth Kempf, Mancy Luo, Larissa Schäfer and Margarita Tsoutsoura
Does investors' political ideology shape international capital allocation? We provide evidence from two settings—syndicated corporate loans and equity mutual funds—to show ideological alignment with foreign governments affects the cross-border capital allocation by...
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Keywords:
Capital Flows;
Syndicated Loans;
Mutual Funds;
Partisanship;
Polarization;
Elections;
Political Ideology;
Banks and Banking;
Institutional Investing;
Behavioral Finance;
Decision Choices and Conditions
Kempf, Elisabeth, Mancy Luo, Larissa Schäfer, and Margarita Tsoutsoura. "Political Ideology and International Capital Allocation." Journal of Financial Economics 148, no. 2 (May 2023): 150–173.
- November–December 2023
- Article
Storytelling That Drives Bold Change
By: Frances X. Frei and Anne Morriss
When tackling urgent organizational problems, leaders usually work hard to identify underlying causes, tap a wide range of knowledge, and experiment with solutions. But once they’ve mapped out a plan, there’s one more crucial step they must take: crafting a story so...
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Keywords:
Organizational Culture;
Organizational Change and Adaptation;
Problems and Challenges;
Emotions;
Communication Strategy
Frei, Frances X., and Anne Morriss. "Storytelling That Drives Bold Change." Harvard Business Review 101, no. 6 (November–December 2023): 62–71.
- December 2020
- Article
Taking Innovation to the Streets: Micro-geography, Physical Structure and Innovation
By: Maria P. Roche
In this paper, we analyze how the physical layout of cities affects innovation by influencing the organization of knowledge exchange. We exploit a novel data set covering all Census Block Groups in the contiguous United States with information on innovation outcomes,...
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Keywords:
Microgeography;
Innovation;
Street Infrastructure;
Knowledge Exchange;
Interactions;
Geography;
City;
Innovation and Invention;
Knowledge Sharing
Roche, Maria P. "Taking Innovation to the Streets: Micro-geography, Physical Structure and Innovation." Review of Economics and Statistics 102, no. 5 (December 2020): 912–928.
- 2024
- Working Paper
Platform Information Provision and Consumer Search: A Field Experiment
By: Lu Fang, Yanyou Chen, Chiara Farronato, Zhe Yuan and Yitong Wang
Despite substantial efforts to help consumers search in more intuitive ways, text search remains the predominant tool for product discovery online. In this paper, we explore the effects of visual and textual cues for search refinement on consumer search and purchasing...
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Keywords:
Consumer Behavior;
E-commerce;
Decision Choices and Conditions;
Learning;
Internet and the Web
Fang, Lu, Yanyou Chen, Chiara Farronato, Zhe Yuan, and Yitong Wang. "Platform Information Provision and Consumer Search: A Field Experiment." NBER Working Paper Series, No. 32099, February 2024.
- 21 Jun 2012
- Working Paper Summaries
Information Technology and Boundary of the Firm: Evidence from Plant-Level Data
Keywords:
by Chris Forman & Kristina McElheran
- April 1991 (Revised June 1993)
- Case
McCaw Cellular Communications, Inc. in 1990 (A)
Describes McCaw Cellular Communications, Inc.'s competitive position in 1990. McCaw is the largest cellular phone service company in the United States. It faces challenges of technological change and formulating strategy in an industry with a highly uncertain future....
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Keywords:
Risk Management;
Communication Technology;
Competition;
Change Management;
Investment;
Telecommunications Industry;
United States
Teisberg, Elizabeth O. "McCaw Cellular Communications, Inc. in 1990 (A)." Harvard Business School Case 391-171, April 1991. (Revised June 1993.)
- March 2019 (Revised March 2023)
- Case
Accion's Fintech Strategy
By: V. Kasturi Rangan, Michael Chu and Tricia Gregg
Accion, an NGO, had been a pioneer in microfinance since its entry into that sector in the early 1970s. Its investments in Banco Compartamos paid off, when the microfinance bank went IPO in 2007, leaving an influx of $138 million for Accion. Under a new CEO, Michael...
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Keywords:
Fintech;
Impact Investing;
Financial Inclusion;
Technological Innovation;
Strategy;
Strategic Planning;
Performance Effectiveness;
Non-Governmental Organizations;
Microfinance;
Financial Institutions;
Business Growth and Maturation;
Customer Focus and Relationships;
Industry Growth
Rangan, V. Kasturi, Michael Chu, and Tricia Gregg. "Accion's Fintech Strategy." Harvard Business School Case 319-091, March 2019. (Revised March 2023.)
- Research Summary
4. Collaborative Brokerage, Generative Creativity, and Creative Success
Joint work with Lee Fleming (Technology and Operations Management Unit, Harvard Business School) and David Chen (Doctoral Candidate, Harvard Business School and Harvard School of...
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- Research Summary
Capital flows in a Globalized Economy: The Role of Policies and Institutions (joint with Sebnem Kalemli-Ozcan and Vadym Volosovych)
By: Laura Alfaro
We describe the patterns of international capital flows in the period 1970-2000. We then examine the determinants of capital flows and capital flow volatility during this period. We find that institutional quality is an important determinant of capital flows....
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- December 2014
- Article
The Real Product Market Impact of Mergers
By: Albert Sheen
I document sources of value creation in mergers by analyzing novel data on the quality and price of goods sold by merging firms. When two competitors in a product market merge, their products converge in quality, and prices fall relative to the competition. These...
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Sheen, Albert. "The Real Product Market Impact of Mergers." Journal of Finance 69, no. 6 (December 2014).
- July 2012
- Article
Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration
By: Roy Y.J. Chua, Michael W. Morris and Shira Mor
We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a multi-rater...
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Keywords:
Management;
Cross-Cultural and Cross-Border Issues;
Relationships;
Trust;
Social and Collaborative Networks;
Creativity
Chua, Roy Y.J., Michael W. Morris, and Shira Mor. "Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration." Organizational Behavior and Human Decision Processes 118, no. 2 (July 2012): 116–131.
- 07 Mar 2007
- Research & Ideas
How Do You Value a “Free” Customer?
direct revenues or profits to the firm but brings in more sellers and increasing numbers of transactions. As more job seekers sign on to Monster.com, more employers are willing to be paying customers for the firm. It is this indirect...
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- 16 Mar 2009
- Working Paper Summaries
Running Out of Numbers: Scarcity of IP Addresses and What To Do About It
- April 2015
- Article
Incentivizing Calculated Risk-Taking: Evidence from an Experiment with Commercial Bank Loan Officers
By: Shawn Cole, Martin Kanz and Leora Klapper
This paper uses a series of experiments with commercial bank loan officers to test the effect of performance incentives on risk assessment and lending decisions. We first show that while high-powered incentives lead to greater screening effort and more profitable...
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Keywords:
Banking;
Management Processes;
Credit Products;
Experimental Economics;
Risk Management;
Motivation and Incentives;
Management Practices and Processes;
Financing and Loans;
Banking Industry
Cole, Shawn, Martin Kanz, and Leora Klapper. "Incentivizing Calculated Risk-Taking: Evidence from an Experiment with Commercial Bank Loan Officers." Journal of Finance 70, no. 2 (April 2015): 537–575.
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
framework for obtaining reliable proxies of expected returns worldwide. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=49238 Through the Grapevine: Network Effects on the Design of...
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Keywords:
Sean Silverthorne
- April 2013
- Article
Overcoming Resistance to Organizational Change: Strong Ties and Affective Cooptation
By: Julie Battilana and Tiziana Casciaro
We propose a relational theory of how change agents in organizations use the strength of ties in their network to overcome resistance to change. We argue that strong ties to potentially influential organization members who are ambivalent about a change (fence-sitters)...
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Keywords:
Organizational Change and Adaptation;
Social and Collaborative Networks;
Power and Influence;
Health Industry;
United Kingdom
Battilana, Julie, and Tiziana Casciaro. "Overcoming Resistance to Organizational Change: Strong Ties and Affective Cooptation." Management Science 59, no. 4 (April 2013): 819–836.
Strict ID Laws Don't Stop Voters: Evidence form a U.S. Nationwide Panel, 2008-2018
U.S. states increasingly require identification to vote—an ostensible attempt to deter fraud that prompts complaints of selective disenfranchisement. Using a difference-in-differences design on a panel data set with 1.6 billion observations, 2008–2018, we find that... View Details