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- All HBS Web (90)
- Faculty Publications (22)
Show Results For
- All HBS Web (90)
- Faculty Publications (22)
- 2017
- Article
Refugees Misdirected: How Information, Misinformation and Rumors Shape Refugees’ Access to Fundamental Rights
By: Melissa Carlson, Laura Jakli and Katerina Linos
The global refugee regime represents one of the few generous commitments governments offer to outsiders. Indeed, few persons fleeing armed conflict actually claim international protection upon first arriving in Europe, even though the benefits of legal protection are...
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Carlson, Melissa, Laura Jakli, and Katerina Linos. "Refugees Misdirected: How Information, Misinformation and Rumors Shape Refugees’ Access to Fundamental Rights." Virginia Journal of International Law 57, no. 3 (2017): 539–574.
- 2016
- Working Paper
Meet the Oligarchs: Business Legitimacy, State Capacity and Taxation
By: Rafael Di Tella, Juan Dubra and Alejandro Lagomarsino
We analyze the role of people’s beliefs about the rich in the determination of public policy in the context of a randomized online survey experiment. A question we study is the desirability of government-private sector meetings, a variable we argue is connected to...
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Keywords:
Business Legitimacy;
State Capacity;
Meetings;
Taxes;
Top 1%;
Regulation;
Prejudice and Bias;
Values and Beliefs;
Taxation;
Business and Government Relations
Di Tella, Rafael, Juan Dubra, and Alejandro Lagomarsino. "Meet the Oligarchs: Business Legitimacy, State Capacity and Taxation." Harvard Business School Working Paper, No. 17-046, December 2016.
- 2023
- Working Paper
The Nature, Sources, and Consequences of Citizens’ Anti-establishment Sentiments
By: Loreto Cox and Natalia Garbiras-Diaz
While recent studies examine anti-establishment parties and candidates, fewer focus
on citizens’ anti-establishment sentiments, which we define as an intense and angry
animosity toward political elites and distrust of political parties. What drives these
sentiments?...
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Keywords:
Political Parties;
Political Instability;
Democracy;
Elections;
Electoral Behavior;
Election Outcomes;
Ideology;
Political Elections;
Policy;
Governance;
Government and Politics;
Social Issues;
Society;
Perception;
Crime and Corruption;
Latin America;
South America;
Colombia;
Peru
Cox, Loreto, and Natalia Garbiras-Diaz. "The Nature, Sources, and Consequences of Citizens’ Anti-establishment Sentiments." Working Paper, July 2023.
- 18 Aug 2021
- News
‘The Power of Trust’ Review: When Reliable Is Profitable
- March–April 2013
- Article
Language Matters: Status Loss & Achieved Status Distinctions in Global Organizations
By: Tsedal Neeley
How workers experience and express status loss in organizations has received little scholarly attention. I conducted a qualitative study of a French high-tech company that had instituted English as a lingua franca, or common language, as a context for examining this...
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Keywords:
Organizations;
Status and Position;
Loss;
Spoken Communication;
Emotions;
Attitudes;
Behavior;
Globalization
Neeley, Tsedal. "Language Matters: Status Loss & Achieved Status Distinctions in Global Organizations." Organization Science 24, no. 2 (March–April 2013): 476–497.
- September 2008 (Revised April 2009)
- Supplement
Wyoff and China-LuQuan: Negotiating a Joint Venture (B)
By: James K. Sebenius and Cheng (Jason) Qian
Through stalled joint venture talks between Pennsylvania-based Wyoff Corp. and Jinan-based China-LuQuan, strategic and cross-cultural negotiation challenges are explored both from American and Chinese perspectives. Wyoff, a leading U.S. chemical company, has been...
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Keywords:
Joint Ventures;
Cross-Cultural and Cross-Border Issues;
Negotiation Process;
Negotiation Tactics;
Chemical Industry;
China;
Pennsylvania
Sebenius, James K., and Cheng (Jason) Qian. "Wyoff and China-LuQuan: Negotiating a Joint Venture (B)." Harvard Business School Supplement 909-014, September 2008. (Revised April 2009.)
- August 2022
- Article
The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices
By: Aaron R. Brough, David A. Norton, Shannon L. Sciarappa and Leslie K. John
Drawing from a content analysis of publicly traded companies’ privacy notices, a survey of managers, a field study, and five online experiments, this research investigates how consumers respond to privacy notices. A privacy notice, by placing legally enforceable limits...
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Keywords:
Choice;
Purchase Intent;
Privacy;
Privacy Notices;
Warnings;
Assurances;
Information Disclosure;
Trust;
Consumer Behavior;
Spending;
Decisions;
Information;
Communication
Brough, Aaron R., David A. Norton, Shannon L. Sciarappa, and Leslie K. John. "The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices." Journal of Marketing Research (JMR) 59, no. 4 (August 2022): 739–754.
- January–February 2014
- Article
IDEO's Culture of Helping
By: Teresa Amabile, Colin M. Fisher and Julianna Pillemer
Leaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency...
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Keywords:
Management Style;
Behavior;
Attitudes;
Organizational Culture;
Relationships;
Social and Collaborative Networks
Amabile, Teresa, Colin M. Fisher, and Julianna Pillemer. "IDEO's Culture of Helping." Harvard Business Review 92, nos. 1-2 (January–February 2014): 54–61.
- September 2018
- Article
Rumors and Refugees: How Government-Created Information Vacuums Undermine Effective Crisis Management
By: Melissa Carlson, Laura Jakli and Katerina Linos
Although more than 800,000 displaced people arrived in Greece by sea in 2015, fewer than 5 percent applied for asylum in this first country of arrival. Instead, they either traveled northward informally or remained in Greece in legal limbo. The resultant chaotic...
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Keywords:
Refugees;
Governance Compliance;
Knowledge Dissemination;
Policy;
Crisis Management;
Communication;
Greece
Carlson, Melissa, Laura Jakli, and Katerina Linos. "Rumors and Refugees: How Government-Created Information Vacuums Undermine Effective Crisis Management." International Studies Quarterly 62, no. 3 (September 2018): 671–685.
- December 2016 (Revised March 2017)
- Case
Beingmate
By: David E. Bell, Juan Ma and Natalie Kindred
Founded in 2002, Hangzhou, China–based Beingmate was a major producer of infant formula and related products in the high-demand Chinese market. After an infamous 2008 food safety episode in China, in which toxic infant formula sickened thousands of babies and led to...
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Keywords:
Marketing Strategy;
Competitive Strategy;
Partners and Partnerships;
Food and Beverage Industry;
China
Bell, David E., Juan Ma, and Natalie Kindred. "Beingmate." Harvard Business School Case 517-050, December 2016. (Revised March 2017.)
- 2023
- Working Paper
The Impact of Input Inaccuracy on Leveraging AI Tools: Evidence from Algorithmic Labor Scheduling
Are the inputs used by your AI tool correct and up to date? In this paper, we show that the answer to this question: (i) is frequently a “no” in real business contexts, and (ii) has significant implications on the performance of AI tools. In the context of algorithmic...
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Kwon, Caleb, Antonio Moreno, and Ananth Raman. "The Impact of Input Inaccuracy on Leveraging AI Tools: Evidence from Algorithmic Labor Scheduling." Working Paper, October 2023.
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
road.” When KKR bought CHI Overhead Doors in 2015, it offered a test case for an idea Stavros had been toying with since he was a student at HBS. He made every employee an owner, promising each a payout of at least $15,000 if the company met its targets when sold....
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by Avery Forman
- 21 Oct 2022
- Research & Ideas
People Trust Business, But Expect CEOs to Drive Social Change
Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone...
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by Scott Van Voorhis
- 28 Nov 2023
- Book
Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?
safety. In fact, the relationship between business entities and the state in autocracies can involve a delicate dance. While many authoritarian regimes desire capitalists for the growth and legitimacy they can generate, a tension of View Details
Keywords:
by Sean Silverthorne
- 24 May 2021
- Op-Ed
Can Fabric Waste Become Fashion’s Resource?
COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of...
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- 28 Feb 2018
- Sharpening Your Skills
Master the Team Meeting
overhauling your meeting process won’t necessarily show positive results the very next meeting, and changing it too often could cause unrest, and even distrust if the rules of engagement keep changing. Have at least four to six meetings...
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by Julia Austin
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
rates rose when enlistment became legal. From disfranchisement to distrust The results suggest racism blunted available manpower for the war at a critical time. They also imply the US government shortchanged itself by violating its own...
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by Rachel Layne
- 17 Jan 2011
- Research & Ideas
Being the Boss
have a view of authority that differs from yours. They may bring to work generational or cultural attitudes that lead them to distrust and question authority. That will make them less likely to comply. This is not personal. It's simply a...
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by Carmen Nobel
- 01 Mar 2024
- News
The War Within
When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation...
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- 20 Sep 2022
- Research & Ideas
How Partisan Politics Play Out in American Boardrooms
their families, neighborhoods, or social clubs. “The same trend showing up in the workplace is worrisome because it means we have even fewer opportunities to interact across partisan lines,” she says. “It could accelerate the growing nature of View Details
Keywords:
by Pamela Reynolds