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Show Results For
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All HBS Web
(475)
- News (171)
- Research (252)
- Multimedia (4)
- Faculty Publications (112)
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
(Image credit: iStockphoto/skynesher) I will always remember November 11, 1977 as the day I drove a Ford Pinto into the employee parking lot of the General Motors Technical Center in Detroit. My vehicle was...
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by James Heskett
- February 1990 (Revised March 1992)
- Supplement
Automobile Dealer Sales and Service: Critical Incidents
To be used in conjunction with Ford Motor Co.: Dealer Sales and Service.
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Schlesinger, Leonard A. "Automobile Dealer Sales and Service: Critical Incidents." Harvard Business School Supplement 690-061, February 1990. (Revised March 1992.)
- May 2008 (Revised June 2009)
- Case
House of Tata: Acquiring a Global Footprint
By: Tarun Khanna, Krishna G. Palepu and Richard Bullock
Chronicles the globalization of the Tata Group, one of India's largest business groups. Since 2000, many Tata Group operating companies have aggressively built international businesses, particularly through overseas acquisitions. After describing the globalization...
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Keywords:
Mergers and Acquisitions;
Developing Countries and Economies;
Globalized Firms and Management;
Growth and Development Strategy;
India;
United States
Khanna, Tarun, Krishna G. Palepu, and Richard Bullock. "House of Tata: Acquiring a Global Footprint." Harvard Business School Case 708-446, May 2008. (Revised June 2009.)
- 11 Mar 2001
- Research & Ideas
Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries
In this excerpt taken from the chapter entitled "From Trade to Investment," HBS visiting professor Geoffrey Jones traces the transition of the British trading companies from purely trading View Details
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by Geoffrey Jones
- February 2021 (Revised June 2023)
- Case
Henry Ford: Changing the World
By: Robert Simons and Max Saffer
This case traces the rise of Henry Ford from a small farm in Michigan to the controlling shareholder of the Ford Motor Company. The case describes how Ford, as young man, acquired engineering skills and the risks he took as he built and marketed one of the first...
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Keywords:
Technology;
Entrepreneurship;
Personal Characteristics;
Business Startups;
Management;
Success;
Values and Beliefs;
Technological Innovation;
Personal Development and Career;
Auto Industry;
United States;
Michigan
Simons, Robert, and Max Saffer. "Henry Ford: Changing the World." Harvard Business School Case 121-063, February 2021. (Revised June 2023.)
- 26 Mar 2020
- News
Coronavirus Pandemic Could Elevate ESG Factors
- 01 Apr 2012
- News
The Driver in Ford's Amazing Race
- 26 Oct 2011
- News
Portrait of Former Dean Jay Light Unveiled in Baker Library
- 02 May 2014
- News
The Book That Influences Ford’s New CEO’s Decisions
- 20 Dec 2021
- News
Psychological Safety in Theory and In Practice
- July 1990 (Revised August 1994)
- Case
U.S. Auto Industry: Scenarios and Choices for the 1990s
Asks students to prepare a capacity utilization scenario for the U.S. auto industry in 1992 and to propose proper courses of action for Ford and General Motors in the face of globalizing competition. The subject is "corporate strategy in an overcapacitized world."...
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Keywords:
Globalization;
Business or Company Management;
Competitive Strategy;
Corporate Strategy;
Auto Industry;
United States
Salter, Malcolm S. "U.S. Auto Industry: Scenarios and Choices for the 1990s." Harvard Business School Case 391-001, July 1990. (Revised August 1994.)
- 03 Mar 2017
- News
Hiring an Entrepreneurial Leader
- 22 Feb 2010
- Op-Ed
Tragedy at Toyota: How Not to Lead in Crisis
plans for resolution have been Toyota's substitute for crisis response. As accounts pour in about declining quality, the company parades out relatively unknown mid-level managers to quell the firestorm. It won't work. "You live by...
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- 04 Dec 2008
- News
Auto CEOs Aren't Making Their Case
- July 2020 (Revised January 2021)
- Case
Rosalind Fox at John Deere
By: Anthony Mayo and Olivia Hull
Rosalind Fox, the factory manager at John Deere’s Des Moines, Iowa plant, has improved the financial standing of the factory in the three years she’s been at its helm. But employee engagement scores—which measured employees’ satisfaction with working conditions and...
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Keywords:
Agribusiness;
Change Management;
Experience and Expertise;
Talent and Talent Management;
Diversity;
Gender;
Race;
Engineering;
Geographic Location;
Globalized Markets and Industries;
Leadership Development;
Leadership Style;
Leading Change;
Management Style;
Management Teams;
Organizational Culture;
Personal Development and Career;
Prejudice and Bias;
Power and Influence;
Status and Position;
Trust;
Agriculture and Agribusiness Industry;
United States
Mayo, Anthony, and Olivia Hull. "Rosalind Fox at John Deere." Harvard Business School Case 421-011, July 2020. (Revised January 2021.)
- September 2021 (Revised March 2024)
- Case
Tesla in 2023: 'Electrified' Competition
By: Eric Van den Steen, Ramon Casadesus-Masanell and Karen Elterman
Over its 17 years in existence, Tesla had redefined people’s view of electric cars, and in 2020, the company saw its stock rise by more than 700% to became the most valuable carmaker in the world. In December 2020, Tesla celebrated its fifth consecutive quarter of...
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Keywords:
Barrier To Entry;
Competitive Advantage;
Innovation;
Tesla;
Automotive Industry;
Sustainable Competitive Advantage;
Values;
Vision;
Learning By Doing;
Economies Of Scale;
Electric Vehicle;
Scenario Planning;
Batteries;
Competitive Strategy;
Product Positioning;
Profit;
Competition;
Industry Growth;
Auto Industry
Van den Steen, Eric, Ramon Casadesus-Masanell, and Karen Elterman. "Tesla in 2023: 'Electrified' Competition." Harvard Business School Case 722-375, September 2021. (Revised March 2024.)
- April 1, 2012
- Article
The Driver in Ford's Amazing Race
By: Nancy F. Koehn
In "American Icon: Alan Mulally and the Fight to Save Ford Motor Company" (Crown Business: $26), Bryce G. Hoffman recounts the turnaround in careful, often gripping detail. Make no mistake, this is a story, not a structured analysis of Ford's transformation. Those...
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Koehn, Nancy F. "The Driver in Ford's Amazing Race." New York Times (April 1, 2012), BU7.
- 12 Nov 2013
- First Look
First Look: November 12
Purchase this case: http://hbr.org/search/514026-PDF-ENG Harvard Business School Case 614-010 Ford vs. GM: The Evolution of Mass Production (A) This case explores the very different paths taken by the Ford...
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Sean Silverthorne
- November 2011 (Revised June 2012)
- Case
The Big 3 Roar Back
By: William W. George
The "Big 3"—Ford Motor Company, General Motors, and Chrysler—were all headquartered in Detroit, Michigan. Born between 1903 and 1928, they dominated the automobile industry in the U.S. for decades until they became complacent. In the 1970s they started losing share to...
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Keywords:
Production;
Labor Unions;
Labor and Management Relations;
Industry Clusters;
Competitive Strategy;
Auto Industry;
Manufacturing Industry;
Michigan
George, William W. "The Big 3 Roar Back." Harvard Business School Case 412-072, November 2011. (Revised June 2012.)