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All HBS Web
(2,262)
- Faculty Publications (299)
- February 2009 (Revised July 2012)
- Supplement
Jieliang Phone Home! (C)
By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and...
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Keywords:
Globalization;
Compensation and Benefits;
Surveys;
Innovation and Invention;
Management Practices and Processes;
Production;
Performance Productivity;
Groups and Teams;
Labor and Management Relations;
Behavior;
Motivation and Incentives;
Manufacturing Industry;
Telecommunications Industry;
China
Shih, Willy, Ethan Bernstein, and Nina Bilimoria. "Jieliang Phone Home! (C)." Harvard Business School Supplement 609-082, February 2009. (Revised July 2012.)
- January 2009
- Article
From Regional Star to Global Leader
By: Nitin Nohria
Yang Jianguo was recently promoted from country manager for China to global head of product development at a staid French perfume maker. He was chosen for his technical smarts and his knowledge of emerging markets—a critical avenue for growth, given that sales in the...
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Keywords:
Communication Strategy;
Cross-Cultural and Cross-Border Issues;
Globalized Firms and Management;
Leadership Development;
Management Teams;
Emerging Markets;
Product Development;
Beauty and Cosmetics Industry;
China;
Paris
Nohria, Nitin. "From Regional Star to Global Leader." Harvard Business Review 87, no. 1 (January 2009).
- 2009
- Working Paper
Virtual Team Learning: Reflecting and Acting, Alone or With Others
By: Deborah L. Soule and Lynda M. Applegate
This paper examines virtual team learning in new product development situations. New product development activities manifest novelty, uncertainty and complexity, presenting an extreme need for learning in the course of the work. We present data from an exploratory...
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Keywords:
Competency and Skills;
Learning;
Knowledge Acquisition;
Knowledge Use and Leverage;
Product Development;
Groups and Teams;
Behavior
Soule, Deborah L., and Lynda M. Applegate. "Virtual Team Learning: Reflecting and Acting, Alone or With Others." Harvard Business School Working Paper, No. 09-084, January 2009.
- November 2008
- Case
The Hong Kong & China Gas Company Ltd.: Negotiating Joint Ventures in China
By: James K. Sebenius, Michael Shih-ta Chen and Medha Samant
To deliver 5-6 major new Chinese joint ventures annually, Hong Kong China Gas executives began extracting cross-border negotiating lessons from their 80 existing Chinese JVs. Chairman Alfred Chan and CEO Peter Wong knew that HKGC's growth strategy required significant...
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Keywords:
Joint Ventures;
Cross-Cultural and Cross-Border Issues;
Negotiation Tactics;
Interests;
Cooperation;
Expansion;
Utilities Industry;
Hong Kong
Sebenius, James K., Michael Shih-ta Chen, and Medha Samant. "The Hong Kong & China Gas Company Ltd.: Negotiating Joint Ventures in China." Harvard Business School Case 909-028, November 2008.
- November 2008
- Article
Winning the Race for Talent in Emerging Markets
By: Douglas A. Ready, Linda A. Hill and Jay A. Conger
"This war for talent is like nothing we've ever seen before," write the authors, who have spent decades studying talent management and leadership development. Recently they interviewed executives at more than 20 global companies to identify strategies for attracting...
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Keywords:
Leadership Development;
Selection and Staffing;
Talent and Talent Management;
Multinational Firms and Management;
Organizational Culture;
Recruitment;
Diversity;
Developing Countries and Economies
Ready, Douglas A., Linda A. Hill, and Jay A. Conger. "Winning the Race for Talent in Emerging Markets." R0811C. Harvard Business Review 86, no. 11 (November 2008).
- August 2008 (Revised December 2010)
- Case
AMD Dresden: Copy Inexactly!
By: Willy C. Shih
The establishment and growth of AMD's Dresden, Germany manufacturing site illustrates how processes develop in an organization and how those processes get institutionalized into a unique culture. Located in the Free State of Saxony in the eastern part of Germany (the...
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Keywords:
Geographic Location;
Industry Clusters;
Business Processes;
Organizational Culture;
Semiconductor Industry;
Europe;
Dresden
Shih, Willy C. "AMD Dresden: Copy Inexactly!" Harvard Business School Case 609-004, August 2008. (Revised December 2010.)
- July 2008 (Revised July 2020)
- Case
Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)
By: Tsedal Neeley and Thomas J. DeLong
Greg James, a global manager at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as required...
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Keywords:
Groups and Teams;
Global Range;
Management;
Customer Satisfaction;
Service Delivery;
Crisis Management;
Conflict and Resolution;
Technology Industry;
India;
United Arab Emirates;
France;
United States
Neeley, Tsedal, and Thomas J. DeLong. "Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)." Harvard Business School Case 409-003, July 2008. (Revised July 2020.)
- May 2008 (Revised September 2009)
- Case
IBM's Dynamic Workplace
IBM already competed for talent by being a best workplace. It was one of the first companies to provide paid vacations, health insurance, sick leave, job sharing, and domestic partner benefits. Its human resources portfolio included a full array of progressive policies...
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Keywords:
Values and Beliefs;
Globalized Firms and Management;
Leading Change;
Corporate Social Responsibility and Impact;
Organizational Culture;
Social Enterprise
Kanter, Rosabeth M. "IBM's Dynamic Workplace." Harvard Business School Case 308-107, May 2008. (Revised September 2009.)
- April 2008
- Case
TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial
By: Michael Beer and Sunru Yong
TerraCog, a successful privately held high-tech firm that develops GPS (global positioning system) and similar products for consumer markets, has recently been caught off-guard by a competitor's new product that makes novel use of satellite imagery. When TerraCog...
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Keywords:
Organizational Behavior;
Meetings;
Decision Making;
Group Dynamics;
Human Resource Management;
Conflict;
Information Technology;
Leadership;
Conflict Management;
Competition;
Groups and Teams;
Organizational Culture;
Human Resources;
Communication;
Decision Choices and Conditions;
Crisis Management;
Technology Industry
Beer, Michael, and Sunru Yong. "TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial." Harvard Business School Brief Case 082-184, April 2008.
- April 2008
- Teaching Note
TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial (Brief Case)
By: Michael Beer and Sunru Yong
Teaching note to case #2184
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- March 2008 (Revised October 2009)
- Case
IBM in the 21st Century: The Coming of the Globally Integrated Enterprise
Members of IBM's fifth Integration and Values Team (IVT5) were close to finishing their deliberations. Convened by Sam Palmisano, Chairman and CEO, and sponsored by Jon Iwata, Senior VP of Corporate Communications and Marketing, and John E. Kelly III, Senior VP and...
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Keywords:
Global Strategy;
Multinational Firms and Management;
Innovation and Management;
Leadership Development;
Management Teams;
Organizational Culture;
Integration
Kanter, Rosabeth M. "IBM in the 21st Century: The Coming of the Globally Integrated Enterprise." Harvard Business School Case 308-105, March 2008. (Revised October 2009.)
- March 2008 (Revised December 2011)
- Case
IBM Values and Corporate Citizenship
IBM's transformation into a globally integrated enterprise (GIE) began with a conviction about what should never change. Since its founding in 1911, the company operated under a set of principles articulated by founder Thomas Watson and became known for a strong...
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Keywords:
Values and Beliefs;
Globalized Firms and Management;
Technological Innovation;
Leading Change;
Corporate Social Responsibility and Impact;
Organizational Change and Adaptation;
Organizational Culture;
Integration
Kanter, Rosabeth M. "IBM Values and Corporate Citizenship." Harvard Business School Case 308-106, March 2008. (Revised December 2011.)
- March 2008 (Revised October 2009)
- Case
Crossing Borders: MTC's Journey through Africa
By: Tarun Khanna and Ayesha Khan
This is the story of MTC, a Kuwaiti telecom company that has grown from a sleepy, state monopoly to become one of the fastest growing telecom companies in the world, with the largest regional footprint across the Middle East and Africa. The CEO of the company, Dr. Saad...
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Keywords:
Mergers and Acquisitions;
Cross-Cultural and Cross-Border Issues;
Global Strategy;
Globalized Firms and Management;
Growth and Development Strategy;
Emerging Markets;
Telecommunications Industry;
Africa;
Kuwait
Khanna, Tarun, and Ayesha Khan. "Crossing Borders: MTC's Journey through Africa." Harvard Business School Case 708-477, March 2008. (Revised October 2009.)
- January 2008 (Revised May 2008)
- Supplement
China Netcom: Corporate Governance in China (B)
By: Regina M. Abrami, William C. Kirby, F. Warren McFarlan and Tracy Yuen Manty
Supplements the A case [308027]. With its dual listings on the Hong Kong stock market and New York stock Exchange, state-owned enterprise, China Netcom was mandated to meet the listing requirements of these exchanges. From this initial step, China Netcom's Chairman,...
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Keywords:
Management Teams;
Corporate Governance;
State Ownership;
Standards;
Globalized Markets and Industries;
Telecommunications Industry;
China
Abrami, Regina M., William C. Kirby, F. Warren McFarlan, and Tracy Yuen Manty. "China Netcom: Corporate Governance in China (B)." Harvard Business School Supplement 308-091, January 2008. (Revised May 2008.)
- December 2007 (Revised September 2011)
- Case
Global Knowledge Management at Danone (A)
By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen
This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through...
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Keywords:
Decision Choices and Conditions;
Employee Relationship Management;
Knowledge Management;
Knowledge Sharing;
Social and Collaborative Networks;
Expansion;
Consumer Products Industry;
France
Edmondson, Amy C., Bertrand Moingeon, Vincent Marie Dessain, and Ane Damgaard Jensen. "Global Knowledge Management at Danone (A)." Harvard Business School Case 608-107, December 2007. (Revised September 2011.)
- December 2007
- Article
China + India: The Power of Two
By: Tarun Khanna
China and India are burying the hatchet after four-plus decades of hostility. A few companies from both nations have been quick to gain competitive advantages by viewing the two as symbiotic. If Western corporations fail to do the same, they will lose their competitive...
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Keywords:
Competency and Skills;
Economic Growth;
Cross-Cultural and Cross-Border Issues;
Multinational Firms and Management;
Business History;
Competitive Strategy;
Cooperation;
China;
India
Khanna, Tarun. "China + India: The Power of Two." Harvard Business Review 85, no. 12 (December 2007).
- October 2007 (Revised October 2009)
- Case
Global Climate Change and BP
By: Forest L. Reinhardt and Mikell Hyman
Following the sudden resignation of Sir John Browne, Tony Hayward, BP CEO, must decide how global climate change management will figure into BP's corporate strategy. Climate change management was a major part of BP's strategy under Browne: In 1997 Browne broke from his...
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Keywords:
Change Management;
Climate Change;
Corporate Strategy;
Corporate Social Responsibility and Impact;
Management Teams;
Environmental Sustainability;
Government and Politics;
Energy Sources;
Global Strategy;
Operations;
Utilities Industry;
Energy Industry;
United Kingdom
Reinhardt, Forest L., and Mikell Hyman. "Global Climate Change and BP." Harvard Business School Case 708-026, October 2007. (Revised October 2009.)
- September 2007 (Revised December 2008)
- Case
Michael Fernandes at Nicholas Piramal
By: Michel Anteby and Nitin Nohria
Michael Fernandes, the Director of Custom Manufacturing Operations at the pharmaceutical company Nicholas Piramal India Limited (NPIL), schedules a meeting with three of his reports, whose interpersonal conflicts with one another are causing his business development...
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Keywords:
Interpersonal Communication;
Management Skills;
Groups and Teams;
Conflict Management;
Cooperation;
Pharmaceutical Industry;
India;
United Kingdom;
Canada
Anteby, Michel, and Nitin Nohria. "Michael Fernandes at Nicholas Piramal." Harvard Business School Case 408-001, September 2007. (Revised December 2008.)
- August 2007
- Case
Lightspeed Venture Partners -- International Expansion
By: Krishna G. Palepu and Alison Berkley Wagonfeld
Looks at various international expansion models for a venture capital firm based in Silicon Valley. Lightspeed Venture Partners believed that India had tremendous potential for venture capital returns--the question was how best to tap into that potential while also...
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Keywords:
Venture Capital;
Expansion;
Investment Return;
Global Strategy;
Emerging Markets;
Investment;
International Finance;
Organizational Structure;
India;
Israel
Palepu, Krishna G., and Alison Berkley Wagonfeld. "Lightspeed Venture Partners -- International Expansion." Harvard Business School Case 108-010, August 2007.
- 2007
- Working Paper
Innovation through Global Collaboration: A New Source of Competitive Advantage
By: Alan MacCormack, Theodore Forbath, Peter Brooks and Patrick Kalaher
Many recent studies highlight the need to rethink the way we manage innovation. Traditional approaches, based on the assumption that the creation and pursuit of new ideas is best accomplished by a centralized and collocated R&D team, are rapidly becoming outdated....
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Keywords:
Collaborative Innovation and Invention;
Groups and Teams;
Research and Development;
Performance Improvement;
Management Practices and Processes;
Partners and Partnerships;
Competency and Skills;
Framework;
Competitive Advantage;
Global Strategy;
Opportunities;
Cost
MacCormack, Alan, Theodore Forbath, Peter Brooks, and Patrick Kalaher. "Innovation through Global Collaboration: A New Source of Competitive Advantage." Harvard Business School Working Paper, No. 07-079, July 2007. (revised August 2007.)