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All HBS Web
(4,665)
- People (2)
- News (567)
- Research (3,486)
- Events (6)
- Multimedia (7)
- Faculty Publications (2,600)
- Mar 2010
- Other Presentation
The Cluster Observatory Classroom
By: Christian H.M. Ketels, Örjan Sölvell and Göran Lindqvist
The European Cluster Observatory offers a free educational video series: ON CLUSTERS. The series covers three programs: 1.Cluster Dynamics, 2.Cluster Policy, 3.Cluster Management
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Ketels, Christian H.M., Örjan Sölvell, and Göran Lindqvist. "The Cluster Observatory Classroom." European Cluster Observatory, March 2010.
- February 2009 (Revised April 2011)
- Supplement
Mistry Architects (C)
By: Amy C. Edmondson, Robert G. Eccles and Mona Sinha
This case is a follow-up to "Mistry Architects: Innovating for Sustainability (A)" (Case 609-044) and (B) (Case 609-064). In Case (A) Sharukh and Renu Mistry founded and run an architectural firm dedicated to being both client-oriented and environmentally responsible....
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Keywords:
Decision Choices and Conditions;
Growth and Development Strategy;
Management Succession;
Corporate Social Responsibility and Impact;
Business and Community Relations;
Nonprofit Organizations;
Environmental Sustainability
Edmondson, Amy C., Robert G. Eccles, and Mona Sinha. "Mistry Architects (C)." Harvard Business School Supplement 609-086, February 2009. (Revised April 2011.)
- 14 Feb 2023
- HBS Case
Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis
labor continue to manage the economy together. “It’s not the government regulating the market,” she notes. “It’s the strong union of employers and strong unions of labor who manage it, and they have driven...
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by Lane Lambert
- April 1997
- Background Note
Note on Value Drivers
By: Benjamin C. Esty
Presents a framework for analyzing strategic decisions. Takes as given the practice of value-based management whereby managers use value as a primary criterion when making financial, strategic, or investment decisions. Through a simple valuation model, it shows how...
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Keywords:
Decisions;
Equity;
Financial Strategy;
Investment;
Profit;
Framework;
Growth Management;
Value Creation
Esty, Benjamin C. "Note on Value Drivers." Harvard Business School Background Note 297-082, April 1997.
- 03 Nov 2009
- First Look
First Look: Nov. 3
had grown both in revenues and profitability. Part of his secret was his decentralized and empowering management style. In 2008, in the midst of the economic downturn following the credit crunch crisis, Polet learned that after four years...
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Martha Lagace
- February 2022 (Revised September 2022)
- Case
InstaDeep: AI Innovation Born in Africa (A)
By: Shikhar Ghosh and Esel Çekin
Karim Beguir and Zohra Slim were the co-founders of InstaDeep, a deep tech startup focusing on artificial intelligence (AI) solutions. Instadeep was one of the few companies globally that were partnering with DeepMind, an AI subsidiary of Google [Alphabet Inc.]....
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Keywords:
AI;
Artificial Intelligence;
Entrepreneurship;
Operations;
Business Subsidiaries;
Brands and Branding;
Innovation and Invention;
Growth and Development Strategy;
AI and Machine Learning;
Technology Industry;
Africa
Ghosh, Shikhar, and Esel Çekin. "InstaDeep: AI Innovation Born in Africa (A)." Harvard Business School Case 822-104, February 2022. (Revised September 2022.)
- Web
My One Case: MBA Class of 2023 Looks Back - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year...
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- February 2007 (Revised November 2011)
- Case
Esquel Group: Integrating Business Strategy and Corporate Social Responsibility
By: F. Warren McFarlan, William C. Kirby and Tracy Manty
Focuses on the experience of China's largest shirt manufacturer in managing various aspects of government relations in China. Identifies a wide variety of social initiatives it has undertaken.
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Keywords:
Growth and Development Strategy;
Corporate Social Responsibility and Impact;
Business and Government Relations;
Apparel and Accessories Industry;
Manufacturing Industry;
China
McFarlan, F. Warren, William C. Kirby, and Tracy Manty. "Esquel Group: Integrating Business Strategy and Corporate Social Responsibility." Harvard Business School Case 307-076, February 2007. (Revised November 2011.)
- 27 Mar 2007
- First Look
First Look: March 27, 2007
Working PapersFrom Manufacturing to Design: An Essay on the Work of Kim B. Clark Authors:Sylvain Lenfle and Carliss Y. Baldwin Abstract Kim Clark occupies a unique place in management scholarship. As a member of the Technology and...
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Martha Lagace
- 2019
- Working Paper
The Customer May Not Always Be Right: Customer Compatibility and Service Performance
This paper investigates the impact of customer compatibility – the degree of fit between the needs of customers and the capabilities of the operations serving them – on customer experiences and firm performance. We use a variance decomposition analysis to quantify the...
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Keywords:
Customer Compatibility;
Satisfaction;
Profitability;
Customer Relationship Management;
Service Operations;
Customer Satisfaction;
Banking Industry;
Retail Industry
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "The Customer May Not Always Be Right: Customer Compatibility and Service Performance." Harvard Business School Working Paper, No. 16-091, February 2016. (Revised December 2019.)
- December 1998 (Revised February 1999)
- Case
i2 Technologies, Inc.
By: Ananth Raman and Jasjit Singh
Describes the emergence and growth of i2 Technologies and the supply chain planning software industry. In December 1998, i2's market capitalization was in excess of $2 billion; the supply chain planning software industry had annual sales of approximately $1 billion and...
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Keywords:
Information Technology;
Applications and Software;
Supply Chain Management;
Production;
Forecasting and Prediction;
Information Technology Industry
Raman, Ananth, and Jasjit Singh. "i2 Technologies, Inc." Harvard Business School Case 699-042, December 1998. (Revised February 1999.)
- Web
Africa - Global
management issues, trends, and practices, as well as develop locally relevant case studies and course materials for use in business education programs around the world. The Africa Research Center also supports alumni engagement, webinars...
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- 12 Feb 2008
- First Look
First Look: February 12, 2007
with their political, economic, and social environment. They address issues of central concern to researchers in management studies and business administration, as well as economics, sociology and political science, and to historians....
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Keywords:
Martha Lagace
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
change in organizational culture and structure, committing to 100% renewables while placing an emphasis on growth in middle-income countries and capturing and new revenue sources from energy management...
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by Sean Silverthorne
- October 2007 (Revised January 2008)
- Case
The Transformation of Thomson
By: David J. Collis and Troy Smith
Thomson, a French multinational, went through a decade of dramatic change in the early years of the 21st century. From a state-owned enterprise earning 97% of its revenue from television sets and other analog consumer electronics, Thomson had become a publicly traded...
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Keywords:
Transformation;
Leading Change;
Growth and Development Strategy;
Organizational Change and Adaptation;
Competitive Strategy;
Corporate Strategy;
Media and Broadcasting Industry;
Technology Industry;
France
Collis, David J., and Troy Smith. "The Transformation of Thomson." Harvard Business School Case 708-428, October 2007. (Revised January 2008.)
- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
of each segment is changing, and how the company's products and services address the needs of each segment. The product was developed by Gail McGovern, a professor of management practice, and John Quelch, the Senior Associate Dean and...
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by Sean Silverthorne
- 04 Sep 2013
- What Do You Think?
How Relevant is Long-Range Strategic Planning?
have to be applied more selectively, depending on such things as the industry, the nature of competition, and the speed with which a particular organization's environment is changing. And there is a question about whether a sufficient cadre of View Details
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by James Heskett
- Web
HBS - The year in Review
learners they serve while further strengthening their individual positions and managing their growth and long-term success. FY22 was marked by a return to in-person learning. For Executive Education this...
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- 09 Dec 2002
- Research & Ideas
UnileverA Case Study
Anglo-Dutch twin Royal Dutch Shell formed major elements in the historically large Dutch FDI in the United States. 2 However, the fact that all dividends were remitted to N.V. in the Netherlands did not mean that the head office in Rotterdam exclusively View Details
- Web
Entrepreneurship - Faculty & Research
management of UCCA wondered what they could do to achieve growth and financial viability while continuing to realize their mission. 2014 Discussion Paper The Promise of Microfinance and Women's Empowerment:...
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