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Show Results For
-
All HBS Web
(1,618)
- People (2)
- News (349)
- Research (1,060)
- Events (2)
- Multimedia (18)
- Faculty Publications (751)
- 05 Aug 2002
- Research & Ideas
Are Consumers the Cure for Broken Health Insurance?
The health insurance system in the United States is broken, and business is paying the price. Employers' insurance premiums reached an estimated $450 billion in 2000, and then shot up again, at three times...
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by Regina E. Herzlinger
- December 1994 (Revised October 1996)
- Case
Byrnes, Byrnes & Townsend: Case and Simulation
Designed to be used in conjunction with Patriot National Insurance Co. Discusses a suit brought by a woman client who was badly injured in an automobile accident and alleges that a proximate cause of the accident was faulty repairs on her car by a Patriot-insured auto...
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Hammond, John S., and Marjorie Corman Aaron. "Byrnes, Byrnes & Townsend: Case and Simulation." Harvard Business School Case 395-135, December 1994. (Revised October 1996.)
- November 2015 (Revised February 2016)
- Supplement
Allianz Turkey: Focus on the Customer (B)
By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost...
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Keywords:
Service Excellence;
Customer Experience;
Customer Service;
Emerging Market;
Customer Focus;
Net Promoter Score;
Customer Relationship Management;
Competition;
Leading Change;
Service Operations;
Emerging Markets;
Customer Satisfaction;
Insurance Industry;
Turkey
Sasser, W. Earl, and Gamze Yucaoglu. "Allianz Turkey: Focus on the Customer (B)." Harvard Business School Supplement 316-094, November 2015. (Revised February 2016.)
- September 1997
- Case
Radiology Management Sciences
Radiology Management Sciences (RMS) analyzes diagnostic imaging claims to help HMOs and insurers control utilization. As industry changes threaten RMS's profitability, the company's founders contemplate two alternative business models.
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Corts, Kenneth S., and Grady M. Clouse. "Radiology Management Sciences." Harvard Business School Case 798-009, September 1997.
- 05 Jun 2012
- First Look
First Look: June 5
bond market. Specifically, we show evidence for reaching for yield among insurance companies, the largest institutional holders of corporate bonds. Insurance companies have capital requirements tied to the...
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Sean Silverthorne
- 11 Dec 2014
- News
Boston Medical Center, Tufts in merger talks
- 24 Feb 2021
- News
How to Negotiate and Avoid Costly Medical Bills
- Career Coach
Aaron Mitchell
Aaron (HBS '11) has spent his career building expertise in Human Capital Management for Consumer Packaged Goods and Financial Services firms in the United States and Asia. He is currently the Head of Talent for MassMutal, a Fortune 100 Life View Details
- 09 Oct 2020
- Video
Mahbubur Rahman
Mahbubur Rahman, who had already started trading, banking and insurance businesses in Bangladesh, explains why he entered newspaper publishing, and how this business has become profitable despite the experience of peers.
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- 07 Jun 2014
- Video
Kyle Schultz - Making A Difference
- 17 Feb 2014
- News
Companies Detangle from Legacy Pensions
- 30 Jan 2018
- News
The Erosion of Worker Compensation
- April 1975 (Revised December 1975)
- Case
Sorensen Chevrolet File, The
Concerns the settlement of an automobile insurance claim. A woman, blinded in an accident, alleges that approximate cause of the accident was failure by Sorensen Chevrolet to connect the left headlight of her car. The student is asked for a strategy for settling the...
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Keywords:
Strategy;
Negotiation;
Insurance;
Lawsuits and Litigation;
Legal Liability;
Insurance Industry;
Insurance Industry
Hammond, John S. "Sorensen Chevrolet File, The ." Harvard Business School Case 175-258, April 1975. (Revised December 1975.)
- Article
Deposit Competition and Financial Fragility: Evidence from the U.S. Banking Sector
By: Mark Egan, Ali Hortaçsu and Gregor Matvos
We develop a structural empirical model of the US banking sector. Insured depositors and run-prone uninsured depositors choose between differentiated banks. Banks compete for deposits and endogenously default. The estimated demand for uninsured deposits declines with...
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Egan, Mark, Ali Hortaçsu, and Gregor Matvos. "Deposit Competition and Financial Fragility: Evidence from the U.S. Banking Sector." American Economic Review 107, no. 1 (January 2017): 169–216.
- March 2023
- Teaching Note
VideaHealth: Building the AI Factory
By: Karim R. Lakhani
Teaching Note for HBS Case No. 621-021. The case “VideaHealth: Building the AI Factory” examines the creation of dental startup VideaHealth (Videa) and the development of its artificial intelligence (AI)-led business strategy through the eyes of founder and CEO Florian...
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- August 1984 (Revised March 1994)
- Case
The Toro Company S'no Risk Program
By: David E. Bell
Toro introduced a promotion in which purchasers of their snowthrower would receive a refund if the next winter brought only modest snowfall. The principal focus of the class is to understand what the risk implications are for the customer and for the company. May be...
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Bell, David E. "The Toro Company S'no Risk Program." Harvard Business School Case 185-017, August 1984. (Revised March 1994.)
- December 2020
- Supplement
Tokio Marine Group (B)
By: David J. Collis, Nobuo Sato and Akiko Kanno
Updates the Tokio Marine (A) case by providing information on the organisation structure adopted by the Japanese insurance firm as it moved to integrate its global operations, along with changes in HR policies that sought to balance traditional Japanese practices with...
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Keywords:
Organisational Design;
Organization Structure;
Culture;
Global Strategy;
Organizational Design;
Organizational Structure;
Organizational Culture;
Values and Beliefs;
Human Resources;
Insurance Industry;
Japan
Collis, David J., Nobuo Sato, and Akiko Kanno. "Tokio Marine Group (B)." Harvard Business School Supplement 721-418, December 2020.
- May 2014
- Article
Dynamics of Demand for Index Insurance: Evidence from a Long-Run Field Experiment
By: Shawn A. Cole, Daniel Stein and Jeremy Tobacman
This paper estimates how experimentally-manipulated experiences with a novel financial product, rainfall index insurance, affect subsequent insurance demand. Using a seven-year panel, we develop three main findings. First, recent experience matters for demand,...
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Cole, Shawn A., Daniel Stein, and Jeremy Tobacman. "Dynamics of Demand for Index Insurance: Evidence from a Long-Run Field Experiment." American Economic Review: Papers and Proceedings 104, no. 5 (May 2014): 284–290.