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- Faculty Publications (31)
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- All HBS Web (97)
- Faculty Publications (31)
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
as much attention." Since feeling seen and heard is important, extroverts who seem to focus on themselves may lose credibility with colleagues, the findings suggest. The research has ramifications for workplace relationships, especially as teams try to rebuild View Details
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by Pamela Reynolds
- 20 Sep 2010
- Research & Ideas
Power Posing: Fake It Until You Make It
acceptable in Korea or Japan, for example, and expects to focus on this question in future research. Warmth Versus Competence It ultimately boils down to how we connect to one another. In general, she says, people form impressions of others through a matrix of how much...
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by Julia Hanna
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
less in the way he has defined. The strategy of demanding and defining reciprocity plays out in a variety of contexts . . . My advice to the executive: When trust is low or when you're engaged in a one-shot negotiation, consider making...
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by Deepak Malhotra
- Web
Topics - HBS Working Knowledge
Interactive Communication (5) Interdisciplinary Studies (1) Interest Rates (1) Interests (1) International Accounting (1) International Finance (2) International Relations (8) Internet (74) Interpersonal Communication (39) Investment...
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- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
Maybe it goes without saying that the past two years have been stressful for employees. But new research suggests managers should say it anyway. That’s because verbally acknowledging someone else’s feelings, especially negative ones, can help establish View Details
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by Pamela Reynolds
- 2011
- Book
The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work
By: Teresa M. Amabile and Steve J. Kramer
The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine...
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Creativity;
Interpersonal Communication;
Employee Relationship Management;
Leadership;
Performance Effectiveness;
Emotions;
Motivation and Incentives;
Groups and Teams;
Collaborative Innovation and Invention;
Innovation Leadership;
Working Conditions;
Management Practices and Processes;
Management Skills;
Mission and Purpose;
Organizational Culture;
Performance Productivity;
Attitudes;
Behavior;
Happiness;
Perception;
Trust;
Time Management;
Resource Allocation;
Business or Company Management;
Goals and Objectives;
Managerial Roles
Amabile, Teresa M., and Steve J. Kramer. The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work. Harvard Business Review Press, 2011.
- 16 Mar 2015
- Research & Ideas
Advice on Advice
are often most guilty of doing this, in some cases because they actually feel competitive when receiving advice from experts—which may lead them to dismiss the advice those experts are giving. "Powerful people often say to themselves, 'I have to be in this...
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by Dina Gerdeman
- 20 Feb 2020
- Op-Ed
Love in the Office Is Wonderful. Except for CEOs.
usually undisclosed, although they are typically well known within the organization. Innocent bystanders become collateral damage. The lack of disclosure corrodes institutional trust from within. Thus, when McDonald’s CEO was fired, an...
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by Regina Herzlinger
- Web
Pre-Class Arrival - Christensen Center for Teaching & Learning
Assessment & Feedback Sample Class A case discussion class is not merely an intellectual exercise, but also an emotional and interpersonal experience that requires trust and collaboration. To develop and...
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- 01 Oct 2021
- News
Fueling the Faculty Pipeline
“full trust in the School’s administration,” and understands the importance of flexible funding to HBS’s ability to fulfill its mission. The School’s response to COVID-19—creating hybrid classrooms, offering additional financial aid, and...
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- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
kinds of questions designed to elicit useful information. At the same time, according to Schein, the mere act of asking, if done sincerely, requires that the questioner make himself temporarily vulnerable to the person being questioned. This in turn, builds View Details
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by James Heskett
- Web
Curriculum - Business & Environment
Key concepts: Business and Society, Business Ethics, Corporate Social Responsibility, Entrepreneurship, Leadership Patagonia's change of ownership from a privately held company to a perpetual purpose trust and 501(c)(4) nonprofit in order...
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- May 2011
- Article
The Power of Small Wins
By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and...
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Keywords:
Creativity;
Interpersonal Communication;
Employee Relationship Management;
Leadership;
Performance Effectiveness;
Emotions;
Motivation and Incentives;
Groups and Teams;
Collaborative Innovation and Invention;
Innovation Leadership;
Working Conditions;
Management Practices and Processes;
Management Skills;
Mission and Purpose;
Organizational Culture;
Performance Productivity;
Attitudes;
Behavior;
Happiness;
Perception;
Trust;
Time Management;
Resource Allocation;
Business or Company Management;
Goals and Objectives;
Managerial Roles
Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
protection, and a trust fund to enhance whooping crane habitats elsewhere. Working solo or jointly at the drawing board, negotiators sometimes can discover hidden sources of value and then craft agreements to unlock that value and...
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by Martha Lagace
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
commitment, and trust in the long term. What do employers need to get right with their return-to-work policies? 1. Make sure your policy has legitimacy. Take a close look at what employees were able to do during the pandemic. Many...
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by Kristen Senz
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
many early employees will adjust to the scale of the business and the founders letting go of the details, some can become frustrated. They no longer feel “in the know” or recognized as the CEO’s trusted adviser on particular decisions for...
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by Julia Austin
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
businesses were often treated as a portfolio of investments rather than an integrated worldwide business. Such cultural influences were very evident in Lever Brothers and later Unilever, where the important overseas operations were managed by an inner circle of View Details
- Web
2022 Reunion Presentations - Alumni
show how deep-purpose companies energize their enterprise by inspiring employees and fostering greater loyalty and trust with customers and partners. Purpose is also a compass with which these firms effectively navigate the inevitable...
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- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
basketball fan and a sociologist, began looking at the NBA several years ago as an ideal field in which to study the insidious effects of discrimination. “Racial bias is really hard to measure,” Zhang says. In most business scenarios View Details
- Web
Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity
engage in these discussions, which will develop and build upon the interpersonal skills mentioned in section 2, and we will identify appropriate facilitators from outside or within our community to support these discussions as needed....
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