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- All HBS Web (70)
- Faculty Publications (27)
Show Results For
- All HBS Web (70)
- Faculty Publications (27)
- September 2020 (Revised February 2021)
- Case
Zameer Kassam Fine Jewelry: Engaging Clients
By: Ryan W. Buell and Amy Klopfenstein
Zameer Kassam Fine Jewelry (ZKFJ) designs custom engagement rings that tell the story of a couple’s relationship. The case describes the company’s process for engaging clients, which has historically been a relatively offline, high-touch experience. Obliged by...
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Keywords:
Customer Engagement;
Service Delivery;
Health Pandemics;
Internet and the Web;
Customer Satisfaction;
Organizational Change and Adaptation;
Growth and Development;
Retail Industry
Buell, Ryan W., and Amy Klopfenstein. "Zameer Kassam Fine Jewelry: Engaging Clients." Harvard Business School Case 621-043, September 2020. (Revised February 2021.)
- June 2009 (Revised July 2009)
- Case
Mrs. Ebtissam Algosaibi: An Entrepreneur in the Kingdom of Saudi Arabia
Mrs. Ebtissam Algosaibi has created the leading high end jewelry company in the Middle East, Erum Jewelry, based in her home town of Alkhobar, Saudi Arabia. She believes Erum has the potential to be a world player similar to Cartier and Chopard. How should she expand...
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Keywords:
Gender Characteristics;
Entrepreneurship;
Global Strategy;
Problems and Challenges;
Opportunities;
Expansion;
Apparel and Accessories Industry;
Al-Khubar;
Middle East
Isenberg, Daniel J. "Mrs. Ebtissam Algosaibi: An Entrepreneur in the Kingdom of Saudi Arabia." Harvard Business School Case 809-166, June 2009. (Revised July 2009.)
- June 2009 (Revised April 2017)
- Case
Christian Dior: A New Look for Haute Couture
By: Geoffrey Jones and Veronique Pouillard
The case describes the foundation of Christian Dior, the leading Parisian fashion house, in 1946 and its subsequent globalization strategy. After explaining the historical origins of France's preeminence in upscale fashion, the case explores the challenges to this...
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Keywords:
Global Strategy;
Globalized Firms and Management;
Globalized Markets and Industries;
Business History;
Innovation Strategy;
Luxury;
Fashion Industry;
France;
New York (city, NY)
Jones, Geoffrey, and Veronique Pouillard. "Christian Dior: A New Look for Haute Couture." Harvard Business School Case 809-159, June 2009. (Revised April 2017.)
- 19 Jun 2014
- News
Dress down to move up
- October 1987 (Revised July 1991)
- Case
Tiffany & Co.
This premier retail jewelry company was bought from its parent, Avon, by a group of investors led by its own management in 1984. The company was highly leveraged, financially, and had to scramble to meet the cash flow and earnings requirements laid down by its lenders....
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Keywords:
Acquisition;
Borrowing and Debt;
Cash Flow;
Price;
Going Public;
Apparel and Accessories Industry
Hayes, Samuel L., III. "Tiffany & Co." Harvard Business School Case 288-022, October 1987. (Revised July 1991.)
- August 2012 (Revised November 2012)
- Case
Bonne Chance
With a competitor nipping at his heels, his bank reluctantly covering his recent overdraft, Jacob Zimmerman is considering expanding his Midwestern retail jewelry business by bringing on the new Swatch watch line to augment his high end Rolex offerings. Only 14 weeks...
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Keywords:
Entrepreneurial Management;
Entrepreneurs;
Financial Crisis;
Crisis Management;
Bank Loan;
Entrepreneurial Finance;
Turnarounds;
Negotiation;
Liquidation;
Entrepreneurship;
Retail Industry;
Fashion Industry;
United States
Sharpe, Jim, and John O. Whitney. "Bonne Chance." Harvard Business School Case 813-049, August 2012. (Revised November 2012.)
- June 2006 (Revised February 2007)
- Case
De Beers at the Millennium
At the time of the millennium, diamond demand was threatened by an increasing awareness among jewelry customers that diamond production and trading in some countries was being linked to growing inequities and human rights violations. This, in turn, had an impact on De...
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Keywords:
Organizational Change and Adaptation;
Value Creation;
Strategic Planning;
Social Issues;
Luxury;
Consumer Products Industry;
Mining Industry;
Africa
Ghemawat, Pankaj, and Sonia D. Marciano. "De Beers at the Millennium." Harvard Business School Case 706-518, June 2006. (Revised February 2007.)
- November 2011 (Revised April 2016)
- Case
Coco Chanel: Creating Fashion for the Modern Woman (A)
By: Mukti Khaire and Kerry Herman
Chanel, the iconic haute couture house, founded by Gabrielle "Coco" Chanel in 1913, came to embody its founder's philosophy, taste, and style and set a distinctive and influential tone for women's fashion. Coming to prominence during the height of cultural modernity in...
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Keywords:
Fashion And Creative Industries;
Apparel Manufacturing;
Business History;
Business Growth and Maturation;
Management Succession;
Entrepreneurship;
Business Startups;
Brands and Branding;
Fashion Industry;
Apparel and Accessories Industry;
North and Central America;
Europe
Khaire, Mukti, and Kerry Herman. "Coco Chanel: Creating Fashion for the Modern Woman (A)." Harvard Business School Case 812-001, November 2011. (Revised April 2016.)
- December 2021 (Revised May 2022)
- Case
Troverie (A)
By: Thomas R. Eisenmann, Lindsay N. Hyde and Olivia Graham
Six months after the August 2018 launch of Troverie, a U.S.-based online retailer of luxury watches, the average cost of acquiring a customer is much higher than originally projected, and the startup is incurring a substantial loss on each sales transaction. Could...
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Keywords:
Startup;
Luxury Goods;
Customer Acquisition;
Entrepreneurship;
Business Startups;
Luxury;
Failure;
Internet and the Web;
Revenue;
Fashion Industry;
United States
Eisenmann, Thomas R., Lindsay N. Hyde, and Olivia Graham. "Troverie (A)." Harvard Business School Case 822-068, December 2021. (Revised May 2022.)
- September 2020 (Revised October 2020)
- Case
Briscola—Pizza Society: Scaling Affordable Luxury
By: Gary P. Pisano and Federica Gabrieli
Riccardo Cortese and Federico Pinna were the CEOs of Briscola—Pizza Society, a restaurant chain they had founded in 2014 with a clear ambition: create a distinctive international pizza chain that would combine a fast-casual format with the devotion to quality that...
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Keywords:
Entrepreneurship;
Growth and Development Strategy;
Expansion;
Geographic Location;
Business Model;
Ownership Type;
Food and Beverage Industry;
Europe;
Italy
Pisano, Gary P., and Federica Gabrieli. "Briscola—Pizza Society: Scaling Affordable Luxury." Harvard Business School Case 621-031, September 2020. (Revised October 2020.)
- 09 Oct 2012
- First Look
First Look: October 9
M. Sharpe and John O. WhitneyHarvard Business School Case 813-049 With a competitor nipping at his heels, his bank reluctantly covering his recent overdraft, Jacob Zimmerman is considering expanding his midwestern retail jewelry business...
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Keywords:
Sean Silverthorne
The De Beers Group: Exploring the Diamond Reselling Opportunity
In September 2014, Tom Montgomery (SVP of Strategic Initiatives at the De Beers Group) and his team launched a pilot program in the United States to explore the opportunity to sell pre-owned (recycled) diamonds--current sales were estimated to be approximately $1... View Details
- 2019
- Working Paper
Southern Responses to Gold Certification: Cooperate, Compete, Reject, Revise
By: Kristin Sippl
Artisanal gold mining is a Southern subsistence livelihood posing both challenges and opportunities for sustainable development. In 2011, Fairtrade International launched a certification program to address sustainability problems in the sector. Southern activists,...
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Keywords:
Eco-labeling;
Extractive Industries;
Emerging Economies;
Fair Trade;
Environmental Sustainability;
Standards;
Programs;
Governance Compliance;
Competition;
Adaptation;
Mining Industry
Sippl, Kristin. "Southern Responses to Fair Trade Gold: Cooperation, Competition, Supplementation." Harvard Business School Working Paper, No. 19-055, November 2018. (Forthcoming in Ecological Economics.)
- Web
Named Fellowship Funds - Alumni
graduating from HBS, she spent three years as a merchandiser at Louis Vuitton. In 2010 she became an associate director of watches and fine jewelry merchandising and marketing at Chanel, where she is now the executive director of the high...
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- Web
Founders & Investors - Entrepreneurship
Kassam Zameer Kassam Fine Jewelry LLC MBA 2007 Julia Kastner Eva & Paul Denim MBA 2012 Sarah Kauss S'well bottle MBA 2003 John F. Keane, Sr. Keane MBA 1954 Michael Keating Scoot Networks MBA 2007 Peter B. Kellner Endeavor Global MBA 1997...
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- 29 Nov 2022
- Research & Ideas
How Much More Would Holiday Shoppers Pay to Wear Something Rare?
of in-demand consumer products, such as shoes, handbags, and watches, in which consumers bid on items to “win” them. In early 2019, celebrity jewelry designer Ben Baller—a popular figure in the hip-hop community—staged an IPO for a new...
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- Web
Sample Student Projects - Institute For Strategy And Competitiveness
Massachusetts Robotics Cluster (2012) Japan Flat Panel Displays (2011) Ireland ICT Cluster (2010) Electronics Cluster in Guadalajara Mexico (2009) The Video Games Cluster in Japan (2009) Washington D.C. Information Technology and Services Cluster (2008) Taiwan:...
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- Web
Winners & Runners-up - New Venture Competition
Business Track Runner-Up After 15 years of jewelry experience, Founder Mousumi Shaw, discovered a new market opportunity for a new jewelry & lifestyle brand appealing to changing demographics of women-self...
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- 20 Feb 2017
- Research & Ideas
Having No Life is the New Aspirational Lifestyle
3.8 to 2.83. That measure of scarcity, says Keinan, may hold the key to why busyness is perceived the new luxury. “When we talk about traditional conspicuous consumption, it’s about consuming scarce and expensive things like jewelry or...
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Keywords:
by Michael Blanding
- 06 Dec 2021
- News
The Sparkles in Our Skies
modern shoppers want is the sense of power and romance that has been associated with diamonds since the 15th century, but without the environmental and ethical concerns of mining. How to give them that is the $80 billion question for the View Details