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Show Results For
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All HBS Web
(2,848)
- People (14)
- News (443)
- Research (1,562)
- Events (11)
- Multimedia (3)
- Faculty Publications (624)
- November 2002
- Case
Siemens ShareNet: Building a Knowledge Network
By: Alan D. MacCormack, Sven Volpel and Kerry Herman
Describes the development of ShareNet, an innovative knowledge management system used by a division of Siemens. ShareNet attempts to capture the knowledge and experience of Siemen's many dispersed sales and marketing units around the globe, making it available to all....
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Keywords:
Cost Management;
Investment Return;
Revenue;
Knowledge Acquisition;
Knowledge Management;
Sales
MacCormack, Alan D., Sven Volpel, and Kerry Herman. "Siemens ShareNet: Building a Knowledge Network." Harvard Business School Case 603-036, November 2002.
- May 2010 (Revised April 2012)
- Teaching Note
Global Knowledge Management at Danone (TN) (A), (B) and (C)
By: Amy C. Edmondson and Natalie Kindred
Teaching Note for 608107.
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- 2000
- Working Paper
Leveraging the Customer Base: Creating Competitive Advantage Through Knowledge Management
By: Elie Ofek and Miklos Sarvary
- July 1997 (Revised February 1998)
- Case
Aladdin Knowledge Systems
By: John A. Quelch
The founder, president, and CEO of a leading software security company has just announced the $5.1 million cash acquisition of a key competitor. As a result, his company becomes the market share leader in Europe and number two in the United States. But now, he and the...
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Keywords:
Distribution;
Marketing;
Applications and Software;
Globalization;
Acquisition;
Sales;
Information Technology Industry;
United States;
Europe
Quelch, John A., and Robin Root. "Aladdin Knowledge Systems." Harvard Business School Case 598-018, July 1997. (Revised February 1998.)
- May 2007
- Article
Location Strategies and Knowledge Spillovers
By: Juan Alcacer and Wilbur Chung
Given the importance of proximity for knowledge spillovers, we examine firms' location choices expecting differences in firms' strategies. Firms will locate to maximize their net spillovers as a function of locations' knowledge activity, their own capabilities, and...
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Keywords:
Business Strategy;
Corporate Strategy;
For-Profit Firms;
Knowledge Management;
Research and Development;
Organizational Change and Adaptation;
Disruptive Innovation;
Five Forces Framework;
Cost Management;
Technology;
Competition;
United States
Alcacer, Juan, and Wilbur Chung. "Location Strategies and Knowledge Spillovers." Management Science 53, no. 5 (May 2007): 760–776.
- 2010
- Working Paper
Performance Tradeoffs in Team Knowledge Sourcing
By: Bradley R. Staats, Melissa Valentine and Amy C. Edmondson
This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance trade-offs involved in two approaches to knowledge sourcing in teams. One approach a team can take is to specialize, such...
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Keywords:
Information Management;
Knowledge Sharing;
Knowledge Use and Leverage;
Performance Efficiency;
Performance Productivity;
Quality;
Groups and Teams;
Information Technology Industry;
India
Staats, Bradley R., Melissa Valentine, and Amy C. Edmondson. "Performance Tradeoffs in Team Knowledge Sourcing." Harvard Business School Working Paper, No. 11-031, September 2010. (Revised December 2010, May 2011, and October 2011.)
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
What were the management trends in 2009? Fascination with social networking and rethinking common wisdom about goal setting. Here are the Top 10 articles and Top 5 working papers that appeared in HBS Working View Details
Keywords:
by Staff
- April 2011 (Revised November 2011)
- Case
Knowledge Creation at Eisai Co., Ltd.
By: Hirotaka Takeuchi, Ikujiro Nonaka and Mayuka Yamazaki
Eisai has used knowledge creation as the engine of growth for its operation in Japan and was wondering if it can be utilized on a global scale.
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Takeuchi, Hirotaka, Ikujiro Nonaka, and Mayuka Yamazaki. "Knowledge Creation at Eisai Co., Ltd." Harvard Business School Case 711-492, April 2011. (Revised November 2011.)
- 06 Jan 2020
- Research & Ideas
Motivate Your High Performers to Share Their Knowledge
co-workers can help those employees improve. “When you are exposed to different ideas or a different way of working, it can change your own behavior,” says Christopher Stanton, the Marvin Bower Associate Professor of Business Administration in the Entrepreneurial View Details
Keywords:
by Michael Blanding
- March 2011
- Supplement
Seven-Eleven Japan: Knowledge Creation and Sharing
By: Hirotaka Takeuchi, Ikujiro Nonaka and Dai Senoo
This case focuses on how to create new knowledge through hypothesis building, testing, and verification.
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- Web
Topics - HBS Working Knowledge
Portfolio (7) Investment Return (12) Investment (75) Job Cuts and Outsourcing (12) Job Design and Levels (7) Job Interviews (3) Job Offer (3) Job Search (9) Jobs and Positions (39) Judgments (11) Knowledge Acquisition (4) View Details
- 2004
- Chapter
Knowledge Creation and Dialectics
By: Hirotaka Takeuchi
Takeuchi, Hirotaka. "Knowledge Creation and Dialectics ." In Hitotsubashi on Knowledge Management, by Hirotaka Takeuchi and Ikujiro Nonaka. John Wiley & Sons, 2004.
- Spring 2019
- Article
Fluid Teams and Knowledge Retrieval: Scaling Service Operations
By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge networks may struggle to access useful knowledge at work. A knowledge repository has the...
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Keywords:
Teaming;
Teams;
Groups and Teams;
Knowledge Management;
Service Delivery;
Knowledge Use and Leverage
Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Fluid Teams and Knowledge Retrieval: Scaling Service Operations." Manufacturing & Service Operations Management 21, no. 2 (Spring 2019): 346–360.
- Article
Online Community as Space for Knowledge Flows
By: Samer Faraj, Georg von Krogh, Eric Monteiro and Karim R. Lakhani
Online communities frequently create significant economic and relational value for community participants and beyond. It is widely accepted that the underlying source of such value is the collective flow of knowledge among community participants. We distinguish the...
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Faraj, Samer, Georg von Krogh, Eric Monteiro, and Karim R. Lakhani. "Online Community as Space for Knowledge Flows." Information Systems Research 27, no. 4 (December 2016): 668–684.
- Web
Popular - HBS Working Knowledge
on social media 21 May 2024 Cold Call Podcast The Importance of Trust for Managing through a Crisis Re: Sandra J. Sucher 22 May 2024 HBS Case Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore by Rachel Layne 21 May 2024...
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- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
learning must be more interactive" The limitations of traditional forms of knowledge management come from two sets of assumptions, he argues. The first assumption is that the most important elements of...
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- February 2003
- Teaching Note
Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL) (TN)
Teaching Note for (9-603-062).
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- June 2011 (Revised May 2012)
- Case
L'Oréal: Global Brand, Local Knowledge
By: Rebecca M. Henderson and Ryan Johnson
Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an aging population in the West, ethnic...
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Keywords:
Globalization;
Brands and Branding;
Marketing Communications;
Change Management;
Sales;
Emerging Markets;
Segmentation;
Innovation and Invention;
Beauty and Cosmetics Industry;
France;
United States
Henderson, Rebecca M., and Ryan Johnson. "L'Oréal: Global Brand, Local Knowledge." Harvard Business School Case 311-118, June 2011. (Revised May 2012.)
Cognizant 2.0: Embedding Community and Knowledge Into Work Processes
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came...
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