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-
All HBS Web
(3,954)
- People (2)
- News (1,654)
- Research (1,982)
- Events (40)
- Multimedia (110)
- Faculty Publications (1,351)
- Web
Podcasts - Managing the Future of Work
host Bill Kerr. Revelio Labs’ Ben Zweig on creating a universal HR database 13 DEC 2023 | Managing the Future of Work Do we need new terms and frameworks to capture important data about fast-changing labor markets? As the volume of...
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- 02 Feb 2007
- Working Paper Summaries
Do Employment Protections Reduce Productivity? Evidence from U.S. States
- 28 Jan 2019
- News
Forget Cash. Here are Better Ways to Motivate Employees
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
low-wage jobs, the authors note. Those workers, along with younger first-time job seekers and adults reentering the workforce, are an untapped resource in the labor market. Many have the “soft skills” to complement emerging technologies,...
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- 2012
- Other Unpublished Work
Selection, Reallocation, and Knowledge Spillover: Identifying the Sources of Productivity Gains from Multinational Activity
By: Laura Alfaro and Maggie X. Chen
The impact of multinational activity on host-country productivity has been a major topic of economic research. A positive impact can be attributed to knowledge spillovers from foreign multinational to domestic firms or a less stressed, alternative explanation—firm...
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- March 1987 (Revised October 1993)
- Case
Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program
By: W. Earl Sasser
In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew...
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Keywords:
Motivation and Incentives;
Managerial Roles;
Retention;
Employees;
Performance Improvement;
Recruitment;
Problems and Challenges;
Compensation and Benefits;
Food and Beverage Industry;
Service Industry;
Boston
Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)
Transforming Customer Engagement
Against a backdrop of intensifying competition, rising labor costs, and ascending customer expectations, companies are actively seeking ways to do more with less – for example, compelling customers to take on new roles in the value creation process. And, when... View Details
- 25 Sep 2008
- Working Paper Summaries
The Cost of Property Rights: Establishing Institutions on the Philippine Frontier Under American Rule, 1898-1918
Keywords:
by Lakshmi Iyer & Noel Maurer
- 2013
- Working Paper
Competing by Restricting Choice: The Case of Search Platforms
By: Hanna Halaburda and Mikolaj Jan Piskorski
Seminal papers recommend that platforms in two-sided markets increase the number of complements available. We show that a two-sided platform can successfully compete by limiting the choice of potential matches it offers to its customers while charging higher prices...
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Keywords:
Matching Platform;
Indirect Network Effects;
Limits To Network Effects;
Decision Choices and Conditions;
Network Effects;
Two-Sided Platforms;
Marketplace Matching;
Competitive Strategy
Halaburda, Hanna, and Mikolaj Jan Piskorski. "Competing by Restricting Choice: The Case of Search Platforms." Harvard Business School Working Paper, No. 10-098, May 2010. (Revised June 2010, March 2011, August 2011, March 2013.)
- 2007
- Working Paper
Deferred Acceptance Algorithms: History, Theory, Practice, and Open Questions
By: Alvin E. Roth
The deferred acceptance algorithm proposed by Gale and Shapley (1962) has had a profound influence on market design, both directly, by being adapted into practical matching mechanisms, and, indirectly, by raising new theoretical questions. Deferred acceptance...
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- April 2001 (Revised March 2003)
- Case
XUMA
By: Andrew P. McAfee and Kerry Herman
XUMA is a Silicon Valley start-up that builds customized eBusiness software suites for its corporate clients. This market is crowded with large players, including the major consulting and systems integration companies. To date, building these suites has been a very...
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Keywords:
Production;
Software;
Business Startups;
Innovation and Invention;
Information Technology Industry;
California
McAfee, Andrew P., and Kerry Herman. "XUMA." Harvard Business School Case 601-170, April 2001. (Revised March 2003.)
- Web
The Diamond Model - Institute For Strategy And Competitiveness
captured in the diamond model. The nature of home-market demand for the industry’s product or service. The location’s position in factors of production, such as skilled labor or infrastructure, necessary to compete in a given industry....
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- 24 Jul 2023
- Research & Ideas
Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?
Part-time workers who want more hours are a hugely untapped resource. Strange, since employers continue to encounter skills shortages. Why are qualified, eager workers underemployed? Harvard Business School Professor Joseph Fuller’s latest paper, “Hidden Workers,...
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Keywords:
by Kara Baskin
- July 2022
- Case
Operation Overlord
By: Boris Groysberg, Greg Goullet, Katherine Connolly Baden and Sarah L. Abbott
On June 6, 1944, nearly 5,000 ships, 11,000 planes, and 160,000 infantrymen under an Allied joint-command of American, British, and Canadian leaders were sent across the English Channel, with hopes of re-establishing a foothold in Nazi-occupied France. Known as D-Day,...
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Keywords:
Execution;
Data Analytics;
Leadership;
Planning;
Operations;
Crisis Management;
War;
Organizational Structure;
Decision Choices and Conditions;
Information Management;
France;
England
Groysberg, Boris, Greg Goullet, Katherine Connolly Baden, and Sarah L. Abbott. "Operation Overlord." Harvard Business School Case 422-098, July 2022.
- 2022
- Working Paper
Can a Website Bring Unemployment Down? Experimental Evidence from France
By: Aïcha Ben Dhia, Bruno Crépon, Esther Mbih, Louise Paul-Delvaux, Bertille Picard and Vincent Pons
We evaluate the impact of an online platform giving job seekers tips to improve their search and recommendations of new occupations and locations to target, based on their personal data and labor market data. Our experiment used an encouragement design and was...
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Keywords:
Online Platform;
Digital Platform;
Unemployment;
Encouragement Design;
Job Search;
Jobs and Positions;
Internet and the Web;
Well-being;
Outcome or Result;
Digital Platforms;
France
Ben Dhia, Aïcha, Bruno Crépon, Esther Mbih, Louise Paul-Delvaux, Bertille Picard, and Vincent Pons. "Can a Website Bring Unemployment Down? Experimental Evidence from France." NBER Working Paper Series, No. 29914, April 2022.
- June 2015
- Case
1996 Welfare Reform in the United States
By: Matthew Weinzierl, Katrina Flanagan and Alastair Su
On August 22, 1996, U.S. President Bill Clinton signed into law the Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA)—a dramatic reform of the American system of economic assistance for the poor that, as its title suggested, attempted to...
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Keywords:
Welfare State;
Public Goods;
Moral Hazard;
Median Voter Theorem;
Poverty;
Welfare;
Public Administration Industry;
United States
Weinzierl, Matthew, Katrina Flanagan, and Alastair Su. "1996 Welfare Reform in the United States." Harvard Business School Case 715-030, June 2015.
- April 2008
- Case
Chunghwa Telecom Co., Ltd. (A)
By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong
In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the job only three months earlier, after its prior chairman...
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Keywords:
Entrepreneurship;
Governing Rules, Regulations, and Reforms;
Employee Relationship Management;
Leading Change;
Organizational Change and Adaptation;
Privatization;
Competition;
Telecommunications Industry;
Taiwan
Marshall, Paul W., Michael Shih-ta Chen, and Keith Chi-ho Wong. "Chunghwa Telecom Co., Ltd. (A)." Harvard Business School Case 808-137, April 2008.
- April 1994 (Revised April 1995)
- Case
Volkswagen de Mexico's North American Strategy (A)
In 1988, Volkswagen (VW) consolidated its North American operations in Puebla, Mexico, after shutting down its plant in Pennsylvania. Volkswagen de Mexico had been in operation since the 1960s, but produced almost exclusively for the Mexican market. In the late 1980s,...
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Keywords:
Organizational Change and Adaptation;
Trade;
Manufacturing Industry;
Auto Industry;
Canada;
Germany;
United States;
Mexico
Shapiro, Helen. "Volkswagen de Mexico's North American Strategy (A)." Harvard Business School Case 794-104, April 1994. (Revised April 1995.)
- 29 Oct 2014
- HBS Seminar
Richard B. Freeman, Harvard University
Operational Transparency
Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the... View Details