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Show Results For
-
All HBS Web
(4,990)
- People (28)
- News (1,557)
- Research (2,109)
- Events (5)
- Multimedia (29)
- Faculty Publications (1,359)
- Profile
Seth Moulton
Why was earning your MBA at HBS important to you? HBS has given me an excellent introduction to a wide range of business topics, while also giving me the opportunity to pursue particular interests in greater depth. As someone coming out of the military with great View Details
- March 2024
- Supplement
Madrigal: Conducting a Customer-Base Audit
By: Eva Ascarza, Bruce Hardie, Peter S. Fader and Michael Ross
This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an...
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- March 2024
- Case
Madrigal: Conducting a Customer-Base Audit
By: Eva Ascarza, Bruce Hardie, Michael Ross and Peter S. Fader
This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an...
View Details
Keywords:
Customer Relationship Management;
Analysis;
Growth and Development Strategy;
Retail Industry;
United States
Ascarza, Eva, Bruce Hardie, Michael Ross, and Peter S. Fader. "Madrigal: Conducting a Customer-Base Audit." Harvard Business School Case 524-046, March 2024.
- March 2024
- Supplement
Madrigal: Conducting a Customer-Base Audit
By: Eva Ascarza, Peter Fader, Bruce G.S. Hardie and Michael Ross
This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an...
View Details
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
Acknowledging that HBS can do more in the areas of globalization, experiential learning, and leadership development isn't an admission of doing little or nothing. Far from it. Professor Krishna Palepu,...
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- April 2021 (Revised June 2021)
- Case
IBM: Design Thinking
By: Srikant M. Datar, Amram Migdal and Paul Hamilton
This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told...
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Keywords:
Business Ventures;
Business Divisions;
Business Units;
Business Organization;
Change;
Change Management;
Transformation;
Competency and Skills;
Talent and Talent Management;
Design;
Human Resources;
Recruitment;
Selection and Staffing;
Innovation and Invention;
Collaborative Innovation and Invention;
Innovation and Management;
Innovation Strategy;
Jobs and Positions;
Job Design and Levels;
Leading Change;
Management;
Business or Company Management;
Goals and Objectives;
Management Practices and Processes;
Operations;
Product;
Product Design;
Product Development;
Organizations;
Business Processes;
Organizational Change and Adaptation;
Organizational Design;
Organizational Structure;
Strategy;
Adaptation;
Adoption;
Technological Innovation;
Information Infrastructure;
Information Technology;
Technology Industry;
Information Technology Industry;
United States
Datar, Srikant M., Amram Migdal, and Paul Hamilton. "IBM: Design Thinking." Harvard Business School Case 121-007, April 2021. (Revised June 2021.)
- March 2017 (Revised May 2018)
- Case
Edwin Land: The Art and Science of Innovation
By: Tom Nicholas, Christopher Stanton and Matthew Preble
Throughout the second half of the 20th century, Polaroid first invented—and then continuously reinvented—the field of instant photography. Under the leadership of its mercurial founder Edwin Land, the company regularly released new instant cameras and films, often...
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Keywords:
Instant Photography;
Company History;
Change Management;
Disruption;
Forecasting and Prediction;
Entrepreneurship;
Business History;
Innovation Strategy;
Disruptive Innovation;
Innovation and Management;
Intellectual Property;
Patents;
Product Marketing;
Brands and Branding;
Product Launch;
Product Development;
Chemical Industry;
Consumer Products Industry;
United States
Nicholas, Tom, Christopher Stanton, and Matthew Preble. "Edwin Land: The Art and Science of Innovation." Harvard Business School Case 817-107, March 2017. (Revised May 2018.)
- 30 Oct 2019
- News
From the playing field to the boardroom
- March 2018
- Module Note
Module Note for Instructors: Responsibilities to Society
By: Nien-hê Hsieh
This note outlines a framework to help managers discern and deliver on their responsibilities to society that has been taught in the “Responsibilities to Society” module in Leadership and Corporate Accountability (LCA), a semester-long, first-year required course for...
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Hsieh, Nien-hê. "Module Note for Instructors: Responsibilities to Society." Harvard Business School Module Note 318-125, March 2018.
- 11 Feb 2021
- Blog Post
2+2 Where Are They Now Spotlight: Ali Evans (MBA 2019)
admissions process? While in undergraduate, I was hungry to learn more about leadership and having a positive impact on communities through business leadership. Outside of the classroom, I was very involved with entrepreneurship and small...
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- Web
Online Business Courses & Certifications | HBS Online
hrs/weekApply by June 10$1,750Certificate Earn the Credential of Readiness by taking all three courses in tandem, plus a final exam. Leadership & Management Develop the View Details
- March 2021
- Case
P.F. Chang's
By: Ashish Nanda, Nitin Nohria and Margaret Cross
Excited yet apprehensive after being named CEO of P.F. Chang’s beginning July 1st, 2020, Damola Adamolekun was well aware of the extraordinary challenges facing the firm. The closure of businesses deemed “nonessential” owing to the COVID-19 pandemic had devastated the...
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Keywords:
Restaurants;
COVID-19 Pandemic;
Scenario Planning;
Scenarios;
Health Pandemics;
Risk and Uncertainty;
Strategy
Nanda, Ashish, Nitin Nohria, and Margaret Cross. "P.F. Chang's." Harvard Business School Case 721-380, March 2021.
- 15 Oct 2013
- News
Learning, and Life, in the Houses
- September 2007
- Case
Still Leading (B5): General Claudia Kennedy—In Command of Life
By: Rosabeth Moss Kanter and Lance P. Pierce
Describes the transition issues for General Kennedy after she left the army and tried to apply her leadership to social causes.
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Keywords:
Transition;
Problems and Challenges;
Social Issues;
Personal Development and Career;
Leadership;
Public Administration Industry
Kanter, Rosabeth Moss, and Lance P. Pierce. "Still Leading (B5): General Claudia Kennedy—In Command of Life." Harvard Business School Case 308-037, September 2007.
- March 2009 (Revised August 2010)
- Case
The Posse Foundation: Implementing a Growth Strategy
The Posse Foundation selected high-potential, non-traditional students to attend selective colleges as part of a group of 10 from the same city. The organization had developed an ambitious growth plan, but because it focused on the most selective colleges, the pool of...
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Keywords:
Diversity;
Higher Education;
Social Entrepreneurship;
Growth and Development Strategy;
Corporate Social Responsibility and Impact;
Personal Development and Career;
Partners and Partnerships;
Nonprofit Organizations;
Education Industry
Childress, Stacey M., and Andrea Michelle Alexander. "The Posse Foundation: Implementing a Growth Strategy." Harvard Business School Case 309-056, March 2009. (Revised August 2010.)
David A. Thomas
David Thomas is H. Naylor Fitzhugh Professor of Business Administration at Harvard Business School. His research addresses issues related to executive development, cultural diversity in organizations, leadership and organizational change. He recently served as a... View Details
- 20 Apr 2012
- Working Paper Summaries
Why Every Company Needs a CSR Strategy and How to Build It
William A. Sahlman
William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.
Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details
Keywords:
airline;
beverage;
biotechnology;
broadcasting;
clothing;
communications;
computer;
consumer products;
e-commerce industry;
education industry;
electronics;
energy;
entertainment;
fiber optics;
financial services;
food processing;
furniture;
grocery;
health care;
high technology;
hotels & motels;
information;
information technology industry;
internet;
investment banking industry;
management consulting;
manufacturing;
marketing industry;
medical supplies;
motorcycles;
nonprofit industry;
pharmaceuticals;
professional services;
publishing industry;
real estate;
recreation;
restaurant;
retailing;
semiconductor;
service industry;
soft drink;
software;
telecommunications;
toy;
transportation;
travel;
venture capital industry;
video games