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All HBS Web
(4,480)
- People (6)
- News (675)
- Research (3,298)
- Events (36)
- Multimedia (17)
- Faculty Publications (2,186)
- February 2022 (Revised October 2022)
- Supplement
Henkel: Building a Winning Culture (D)
By: Robert L. Simons and Carolyn Deller
This three-page case is the third update to Henkel: Building a Winning Culture (A). In this supplement, dated 2021, a new CEO has taken over Henkel and implemented a new strategy. His changes to the original performance management system are presented as a new...
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Keywords:
Execution;
Management Control Systems;
Performance Goals;
Incentives;
Levers Of Control;
Strategy;
Management Analysis, Tools, and Techniques;
Performance Evaluation
Simons, Robert L., and Carolyn Deller. "Henkel: Building a Winning Culture (D)." Harvard Business School Supplement 122-055, February 2022. (Revised October 2022.)
- 15 Nov 2021
- News
Take Control of Your Onboarding
- 1994
- Chapter
Separation of Ownership and Control
By: Michael C. Jensen and Eugene F. Fama
Jensen, Michael C., and Eugene F. Fama. "Separation of Ownership and Control." In Management of Non-profit Organizations, edited by S. M. Oster. Dartmouth Publishing, 1994. (Also published in Journal of Law and Economics, Vol. 26, No. 2 (June, 1983) and Michael C. Jensen, Foundations of Organizational Strategy, (Harvard University Press, 1998).)
- 31 Aug 2007
- Working Paper Summaries
Exclusivity and Control
- Fall 2011
- Article
Exclusivity and Control
By: Andrei Hagiu and Robin S. Lee
We analyze platform competition for content in the presence of strategic interactions between content distributors and content providers. We provide a model of bargaining and price competition within these industries and show that whether or not a piece of content ends...
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Keywords:
General Strategy;
Entertainment And Leisure;
Software;
Quality;
Competition;
Price;
Sales;
Expansion;
Digital Platforms;
Revenue;
Negotiation
Hagiu, Andrei, and Robin S. Lee. "Exclusivity and Control." Journal of Economics & Management Strategy 20, no. 3 (Fall 2011).
- 2007
- Working Paper
Exclusivity and Control
By: Andrei Hagiu and Robin S. Lee
We analyze platform competition for content in the presence of strategic interactions between content distributors and content providers. We provide a model of bargaining and price competition within these industries, and show that whether or not a piece of content...
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Hagiu, Andrei, and Robin S. Lee. "Exclusivity and Control." Harvard Business School Working Paper, No. 08-009, August 2007. (Revised February 2009.)
- 12 Jul 2020
- Working Paper Summaries
Sticky Capital Controls
- May 1982 (Revised June 1982)
- Case
Air Traffic Controllers
By: Michael Beer
On August 3, 1981 President Ronald Reagan terminated 12,000 air traffic controllers, members of the Professional Air Traffic Controllers Organization, for violating their no-strike oath. Provides background on the human resources policies and practices of the Federal...
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Keywords:
Resignation and Termination;
Labor and Management Relations;
Government and Politics;
Labor Unions;
Negotiation;
Employees;
Air Transportation Industry;
United States
Beer, Michael. "Air Traffic Controllers." Harvard Business School Case 482-056, May 1982. (Revised June 1982.)
Controlling Versus Enabling
Many firms can choose between an employment mode, in which the firm controls service provision by employing professionals, sales representatives or other types of agents, and an agency (or platform) mode, in which these agents take control... View Details
- 11 Apr 2024
- News
Mission Control
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. By the time Peter Platzer (MBA 2002) was a teenager, he knew he wanted to be a physicist—and he was fascinated by space, eagerly...
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- September 2016 (Revised March 2017)
- Module Note
Strategy Execution Module 3: Using Information for Performance Measurement and Control
By: Robert Simons
This module reading explains how managers use information to control critical business processes and outcomes. The analysis begins by illustrating how managers use information to communicate goals and track performance. Then the focus turns to the choices that managers...
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Keywords:
Management Control Systems;
Implementing Strategy;
Strategy Execution;
Organization Process;
Feedback Model;
Innovation;
Uses Of Information;
Big Data;
Benchmarking;
Decision Making;
Information;
Performance Evaluation;
Analytics and Data Science
Simons, Robert. "Strategy Execution Module 3: Using Information for Performance Measurement and Control." Harvard Business School Module Note 117-103, September 2016. (Revised March 2017.)
- June 2003
- Module Note
Control in Inter-organizational Settings
By: V.G. Narayanan
Describes the main themes of the module on control in interorganizational settings, which instructors can teach as part of a second-year MBA course on control. Identifies the root causes of control problems in interorganizational settings and identifies principles for...
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Keywords:
Curriculum and Courses;
Governance Controls;
Policy;
Organizational Design;
Problems and Challenges
Narayanan, V.G. "Control in Inter-organizational Settings." Harvard Business School Module Note 103-079, June 2003.
- 21 Jul 2015
- Working Paper Summaries
Enabling Versus Controlling
Keywords:
by Andrei Hagiu & Julian Wright
- 2012
- Other Unpublished Work
Managerial Control of Business Press Coverage
By: Eugene F. Soltes and David H. Solomon
The business press plays a significant role in distributing firm news to investors. We investigate the extent to which managers can influence their firm's level of coverage in newswires and newspapers. We consider three choices under managerial control: press release...
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Keywords:
Announcements;
Governance Controls;
News;
Communication Strategy;
Journalism and News Industry
Soltes, Eugene F., and David H. Solomon. "Managerial Control of Business Press Coverage." October 2012.
- April 1984
- Background Note
Export Controls
By: David B. Yoffie
Explores the problems and opportunities associated with export controls--one of the most widely used tools of international trade policy in the 1970s and early 1980s; and the role of the United States and Soviet Union as major players in the international economy....
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Keywords:
Macroeconomics;
Trade;
Governing Rules, Regulations, and Reforms;
Policy;
Problems and Challenges;
Opportunities;
Soviet Union;
United States
Yoffie, David B. "Export Controls." Harvard Business School Background Note 384-008, April 1984.
- January 2007
- Article
Introducing the First Management Control Systems: Evidence from the Retail Sector
By: Tatiana Sandino
Focusing on a sample of US retailers, I study the management control systems (MCS) that firms introduce when they first invest in controls, and identify four categories of initial MCS, which are defined in terms of the purposes these MCS fulfill. The first category,...
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Keywords:
Management Control Systems;
Entrepreneurial Organizations;
Firm Growth;
Corporate Strategy;
Entrepreneurship;
Management Systems;
Growth and Development Strategy
Sandino, Tatiana. "Introducing the First Management Control Systems: Evidence from the Retail Sector." Accounting Review 82, no. 1 (January 2007): 265–293. (Awarded the Outstanding Doctoral Dissertation Award, 2005, Management Accounting Section, American Accounting Association;
Awarded the Emerging Scholar Competitive Manuscript Award, 2011, Foundation for Applied Research, Institute of Management Accountants.)
- July–August 1977
- Article
Controlling the Costs of Data Services
By: R. L. Nolan
Nolan, R. L. "Controlling the Costs of Data Services." Harvard Business Review 55, no. 4 (July–August 1977).
- July 2004
- Article
Determinants of Control System Design in Divisionalized Firms
By: Margaret A. Abernethy, Jan Bouwens and Laurence van Lent
We investigate two determinants of two choices in the control system of divisionalized firms, namely decentralization and use of performance measures. The two determinants are those identified in the literature as important to control system design: (1) information...
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Keywords:
Design;
Organizational Design;
Business Divisions;
Management Systems;
Performance Evaluation
Abernethy, Margaret A., Jan Bouwens, and Laurence van Lent. "Determinants of Control System Design in Divisionalized Firms." Accounting Review 79, no. 3 (July 2004): 545–570.
- October 1996 (Revised December 1996)
- Case
United Electric Controls
By: H. Kent Bowen, Jody H. Gittell and Sylvie Ryckebusch
United Electric Controls (UE) was a small, traditional family-owned manufacturing company when Dave Reis, the youngest member of the Reis family, took over the business. This case describes Reis's efforts to change UE's traditional work practices in order to make the...
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Keywords:
Change Management;
Family Business;
Production;
Business Strategy;
Human Resources;
Organizational Change and Adaptation;
Decisions;
Growth and Development Strategy;
Information Technology;
Electronics Industry;
Manufacturing Industry;
United States
Bowen, H. Kent, Jody H. Gittell, and Sylvie Ryckebusch. "United Electric Controls." Harvard Business School Case 697-006, October 1996. (Revised December 1996.)
- June 2017
- Teaching Note
The Kursk Submarine Rescue Mission (Supplement)
By: Robert Simons and Jennifer Packard
Supplement to the Kursk Teaching Note 114-097.
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