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- Faculty Publications (66)
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- All HBS Web (200)
- Faculty Publications (66)
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
How did the pipeline grow? Did we add lower- or higher-profit and lifetime value customers? Are we targeting shorter or longer selling-cycle prospects? What are the implications for the "center of...
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by Sean Silverthorne
- 23 Mar 2010
- First Look
First Look: March 23
Cases & Course Materials The Congressional Oversight Panel's Valuation of the TARP Warrants (A) Carliss Y. BaldwinHarvard Business School Case 210-035 The Congressional Oversight Panel wants to value the warrants issued to the...
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Martha Lagace
- 01 Apr 2002
- News
Q&A - Mark Fields
proceeded to close an assembly plant last year to take down capacity by 25 percent. We also reduced our indirect workforce by 20 percent, becoming one of the first major Japanese companies to take such a decisive step. Lifetime employment...
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- 01 Aug 2002
- News
HBS Alumni Association Board of Directors: President's Report
Relations staff with a goal of describing HBS finances and demystifying some of the commonly held beliefs about the School's funding needs. These sessions were instrumental in informing the students and setting expectations for a lifetime...
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- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
marketing beliefs and expenditures regarding brand building and the lifetime value of a customer. It may also suggest different approaches to the management of human resources, specifically methods for...
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- Profile
Hiroshi Mikitani
the traditional path is to succeed in school, find an entry-level job at a reputable company and then climb the corporate ladder by working long, grueling hours. The job is a lifetime commitment and your success is tied inextricably to...
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- 22 Jan 2018
- News
The First Five Years: ‘30 Under 30’ Edition
for our users and, in the process, increase our customer lifetime value (e.g., our successful decision to repurpose our video content into textbooks).” Guram: “I remember that the TOM case on Cincinnati...
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- 21 Mar 2016
- Lessons from the Classroom
When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)
lifetime or be able to manage a Beyoncé. But you can learn a lot about how things work in general when you look at exceptions—when you study these really unusual cases. Here, participants walk away with a deeper understanding of why...
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- 12 Feb 2001
- Research & Ideas
John Irving’s Lessons for Business
Growing Up Creative: Nurturing a Lifetime of Creativity. More recently, Amabile drew on that interview and subsequent correspondence with Irving for an article she wrote for a special section on creativity in American Psychologist....
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by Mallory Stark & Martha Lagace
- 27 Mar 2018
- First Look
First Look at New Research, March 27, 2018
self-employment have the option to transition to paid work. If there is initial uncertainty about entrepreneurial earnings, this option increases the expected lifetime value of self-employment relative to...
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Sean Silverthorne
- 10 Jan 2005
- What Do You Think?
Public Pension Reform: Does Mexico Have the Answer?
lifetime income benefits should be dramatically lower than...under the proposed PIA approach." These comments raise some questions for us. Given how politically sensitive this matter is, just how different, structurally, can a new...
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- 25 Aug 2022
- News
The Exchange: The Road Ahead for Crypto
it took centuries for paper currency to evolve from a concept to reality. Meanwhile, bitcoin has been around for about a decade. Can you help situate us in the lifetime of this technology? Scott Duke Kominers: One of the points we make in...
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- 01 Mar 2013
- News
Making Change
much a start-up has to fail in order to be successful. It took us several iterations to get there. I was also surprised at the degree to which the private sector accepts or even values start-up failure compared with the nonprofit sector,...
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- 23 Jul 2013
- First Look
First Look: July 23
Relationships Using CRM By: Avery, Jill, and Susan Fournier Abstract—With incidences in the 20%-25% range, the practice of firing customers has become increasingly attractive as firms try to maximize the lifetime View Details
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Anna Secino
- 01 Jun 2023
- News
Alumni and Faculty Books
steps and re-calculations. As he finds a sports auction house to consign his collection, he watches the auction market and reports on his findings as well as his strategies and successes. While dealing with the disappointments of parting with a View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
lifetime value (CLV) has emerged as an important metric to manage and grow customers. Marketing scholars have written many books and articles on this topic. However, most of this research has focused on...
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Martha Lagace
- 09 Dec 2014
- First Look
First Look: December 9
The survey showed, for instance, that 1) the highly educated, ambitious women and men of HBS don't differ much in terms of what they value and hope for in their lives and careers; 2) it simply isn't true that a large proportion of HBS...
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Sean Silverthorne
- 09 Apr 2008
- Research & Ideas
The Matchmaker of the Modern Economy
manufacturing. And thanks to the war, Doriot has gained a lifetime of experience in organizing and managing new ventures in a pressure-cooker environment. It is not surprising, then, that the former head of the New England Council's...
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by Spencer E. Ante
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
approach was not a universal panacea to competing in the global economy." Porter went on to suggest that even the profitable Japan had serious limitations. "Total quality management, lifetime employment, close relationships with...
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by Hilah Geer
- 25 Nov 2014
- First Look
First Look: November 25
that converts benefits reform first into changes to retirees' consumption paths and then into a net effect on social welfare. I calibrate that framework using recently produced data on Social Security beneficiaries by lifetime income...
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Carmen Nobel