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All HBS Web
(28,295)
- People (69)
- News (5,946)
- Research (17,138)
- Events (201)
- Multimedia (466)
- Faculty Publications (15,351)
- Web
Gender & Race in Organizations Research Group - Race, Gender & Equity
Hannah Riley Bowles is the Roy E. Larsen Senior Lecturer in Public Policy and Management at Harvard Kennedy School (HKS).She is a leading expert on how gender influences pay negotiations and more broadly on negotiation as a...
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- November 2021 (Revised January 2022)
- Case
KFA, Inc.: Building the Future
By: Lynda M. Applegate and Elizabeth M. Adams
In 2021, Greg Bush, Jr., owner, president, and CEO of KFA, Inc. is working with his leadership team to plan for the future. KFA provides consulting services on software and project management needs for infrastructure projects. Bush and his team have just debuted a new...
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Keywords:
Small Business;
Communication Technology;
Developing Countries and Economies;
Growth and Development Strategy;
Infrastructure;
Consulting Industry;
Information Technology Industry;
Chicago;
United States
Applegate, Lynda M., and Elizabeth M. Adams. "KFA, Inc.: Building the Future." Harvard Business School Case 822-046, November 2021. (Revised January 2022.)
- 03 May 2011
- First Look
First Look: May 3
achieved something, however small. If the person drags out of the office disengaged and joyless, a setback is likely to blame. This progress principle suggests that managers have more influence than they may realize over employees'...
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Keywords:
Sean Silverthorne
- January 2014 (Revised November 2021)
- Case
Filene's Basement: Inside a Fired Customer's Relationship
By: Jill Avery and Susan Fournier
How, in a business climate in which building relationships with customers has dominated both managerial thought and marketing budgets, could Filene's Basement have fired a loyal customer, one who was formally and informally recognized as a best customer? This case...
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Keywords:
CRM;
Retailing;
Marketing;
Consumer Behavior;
Customer Relationship Management;
Customer Focus and Relationships;
Customer Satisfaction;
Marketing Strategy;
Brands and Branding;
Retail Industry;
United States
Avery, Jill, and Susan Fournier. "Filene's Basement: Inside a Fired Customer's Relationship." Harvard Business School Case 314-076, January 2014. (Revised November 2021.)
- November 2021 (Revised December 2022)
- Case
Babban Gona: Great Farm
By: Kristin Fabbe, Tarun Khanna, Caroline M. Elkins, Zeke Gillman, Eleni Kyrkopoulou and Thomaz Teodorovicz
In 2020, Babban Gona was one of the world’s largest farming operations with over 140,000 acres of maize farms, an area over ten times as large as Manhattan, and over 80,000 member-farmers in Nigeria. According to the company, the average Nigerian farmer’s net income...
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Keywords:
Growth and Development Strategy;
Entrepreneurship;
Business and Stakeholder Relations;
Value Creation;
Agribusiness;
Capital Budgeting;
Agriculture and Agribusiness Industry;
Nigeria;
Africa
Fabbe, Kristin, Tarun Khanna, Caroline M. Elkins, Zeke Gillman, Eleni Kyrkopoulou, and Thomaz Teodorovicz. "Babban Gona: Great Farm." Harvard Business School Case 722-027, November 2021. (Revised December 2022.)
- July 1994 (Revised August 1994)
- Case
Pacific Bell: Centrex Reengineering
Describes the redesign and rollout of the new order-fulfillment process for a flagship product at Pacific Bell. Pacific Bell is one of the Regional Bell Operating Companies comprised of seven regional business units. Rather than implement the new process, roles, and...
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Keywords:
Organizational Change and Adaptation;
Change Management;
Information Technology;
Order Taking and Fulfillment;
Telecommunications Industry
Stoddard, Donna B., and Sirkka Jarvenpaa. "Pacific Bell: Centrex Reengineering." Harvard Business School Case 195-098, July 1994. (Revised August 1994.)
- February 1994 (Revised August 1994)
- Background Note
Note on Contingent Environmental Liabilities
Addresses contingent environmental liabilities that are the result of unforeseen environmental risks where the dollar amount of such liabilities is unknown and depends on future events. In contrast, fines for violating environmental laws are liabilities, but are not...
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Keywords:
Legal Liability;
Risk Management;
Natural Environment;
Laws and Statutes;
Pollutants;
Governance Compliance;
United States
Vietor, Richard H.K., and Forest L. Reinhardt. "Note on Contingent Environmental Liabilities." Harvard Business School Background Note 794-098, February 1994. (Revised August 1994.)
- January 1986 (Revised December 1986)
- Case
Smartfood
Contains a description of a major financing decision confronting the management and advisors of Smartfood, Inc., a company which hopes to market a cheese flavored popcorn product. The primary pedagogic objective is to teach students about matching the financing plan...
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Keywords:
Venture Capital;
Financing and Loans;
Financial Strategy;
Corporate Entrepreneurship;
Market Entry and Exit;
Decision Choices and Conditions;
Financial Management;
Food and Beverage Industry
Sahlman, William A. "Smartfood." Harvard Business School Case 286-064, January 1986. (Revised December 1986.)
- Web
MBA 2023 Alumni Transition - Alumni
Alumni have free remote access to eBaker, an online resource of premium databases, and select business Web sites chosen for you by Baker Library. Free databases on eBaker include: ABI/Proquest (Alumni Edition), which aggregates business and View Details
- September 2019 (Revised December 2022)
- Case
Cooking Down a Storm: Changing Culture at Pasta Serafina (A)
Plant management at Pasta Serafina, a pasta producer in the south of Italy, is struggling to contain employee absenteeism. While the misbehavior is concentrated in a minority of the workers, its effects impact not only the plant’s performance, but also the climate and...
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Keywords:
Absenteeism;
Moral Hazard;
Employees;
Behavior;
Problems and Challenges;
Organizational Culture;
Organizational Change and Adaptation;
Employee Relationship Management;
Performance Productivity;
Decision Making
Gallani, Susanna, Francesca Gino, and Raffaella Sadun. "Cooking Down a Storm: Changing Culture at Pasta Serafina (A)." Harvard Business School Case 120-013, September 2019. (Revised December 2022.)
- 16 Oct 2008
- Working Paper Summaries
Opening Platforms: How, When and Why?
- Research Summary
Bringing Worlds Together: Cultural Brokerage in Multicultural Teams (Dissertation)
Multicultural teams are becoming increasingly prevlaent and crucial for organizational success, yet they face many challenges that stem from their cultural differences. How can multicultural teams mitigate the risks of working across...
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- June 2021 (Revised November 2021)
- Case
Asian Corporate Governance Association: Stemming a 'Race to the Bottom' by Stock Exchanges?
By: Charles C.Y. Wang and Billy Chan
This case describes the movement towards dual-class listings on Asian stock exchanges and the efforts of the Asian Corporate Governance Association (ACGA), a not-for-profit shareholder advocacy group, to discourage this trend. As a not-for-profit organization with no...
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Keywords:
Corporate Governance;
Governance Controls;
Nonprofit Organizations;
Stocks;
Financial Markets;
Financial Services Industry;
Hong Kong;
China;
Asia
Wang, Charles C.Y., and Billy Chan. "Asian Corporate Governance Association: Stemming a 'Race to the Bottom' by Stock Exchanges?" Harvard Business School Case 121-073, June 2021. (Revised November 2021.)
- April 2018
- Article
Compromised Ethics in Hiring Processes? How Referrers' Power Affects Employees' Reactions to Referral Practices
By: Rellie Derfler-Rozin, Bradford Baker and F. Gino
In this paper, we explore referral-based hiring practices and show how a referrer’s power (relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and...
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Derfler-Rozin, Rellie, Bradford Baker, and F. Gino. "Compromised Ethics in Hiring Processes? How Referrers' Power Affects Employees' Reactions to Referral Practices." Academy of Management Journal 61, no. 2 (April 2018): 615–636.
- March 2013 (Revised March 2015)
- Case
iMatari
By: Joseph L. Badaracco and Matthew Preble
In late 2012, recent Harvard Business School graduate Hannah Lopez is given the opportunity to lead entry into a new market for Plámo, a company that created startup companies in Europe and emerging markets based upon existing successful business models. She had only...
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Keywords:
Ethical Behavior;
Ethical Judgment;
Entrepreneurship;
Imitation;
Ethics;
Moral Sensibility;
Values and Beliefs;
Europe;
Middle East
Badaracco, Joseph L., and Matthew Preble. "iMatari." Harvard Business School Case 313-083, March 2013. (Revised March 2015.)
- January 2013 (Revised March 2013)
- Course Overview Note
'Made in India': Human Capital at the Base of the Pyramid (TN)
By: Michel Anteby, Felicia Khan and John Ng
This teaching note, used in conjunction with excerpts from the 2010 documentary film "Made in India" (directed and produced by Rebecca Haimowitz and Vaishali Sinha) provides students with an opportunity to explore what constitutes human capital and the moral issues...
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Anteby, Michel, Felicia Khan, and John Ng. "'Made in India': Human Capital at the Base of the Pyramid (TN)." Harvard Business School Course Overview Note 413-092, January 2013. (Revised March 2013.)
- January 2013
- Article
Level Two Negotiations: Helping the Other Side Meet Its 'Behind-the-Table' Challenges
A long analytic tradition has explored the challenge of productively synchronizing "internal" with "external" negotiations, with a special focus on how each side can best manage internal opposition to agreements negotiated "at the table." Implicit in much of this work...
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Keywords:
James Baker;
Internal Negotiation;
Dispute Resolution;
Bargaining;
Two-level Games;
Negotiation;
Germany;
United States
Sebenius, James K. "Level Two Negotiations: Helping the Other Side Meet Its 'Behind-the-Table' Challenges." Negotiation Journal 29, no. 1 (January 2013): 7–21.
- February 2011 (Revised September 2016)
- Case
Investcorp and the Moneybookers Bid
By: Matthew Rhodes-Kropf, Carin-Isabel Knoop and Nori Gerardo Lietz
In January 2007, Hazem Ben-Gacem, managing director and co-head of Investcorp Technology Partners (ITP), needs to decide what to bid at an auction for Moneybookers Limited, one of the top three e-payment solution providers in Europe. However, approximately 70% of...
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Keywords:
Business Startups;
Games, Gaming, and Gambling;
Private Equity;
Investment;
Auctions;
Bids and Bidding;
Valuation;
Europe;
United States
Rhodes-Kropf, Matthew, Carin-Isabel Knoop, and Nori Gerardo Lietz. "Investcorp and the Moneybookers Bid." Harvard Business School Case 811-013, February 2011. (Revised September 2016.)
- 2008
- Chapter
Life-Cycle Funds
By: Luis M. Viceira
The U.S. retirement system has experienced a substantial transformation in recent years. It has evolved from a system in which employees relied mainly on Social Security and professionally managed defined benefit (DB) pension plans sponsored by their employers to...
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Viceira, Luis M. "Life-Cycle Funds." Chap. 5 in Overcoming the Saving Slump: How to Increase the Effectiveness of Financial Education and Saving Programs, edited by Annamaria Lusardi. University of Chicago Press, 2008.
- December 1983 (Revised July 1988)
- Case
General Electric--Thermocouple Manufacturing (A)
By: David A. Garvin
GE is considering introducing a "just-in-time" production system to reduce inventory in its thermocouple manufacturing area. The case presents students with a description of the present inventory management system, the production process, and the perspectives of...
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Keywords:
Factories, Labs, and Plants;
Time Management;
Production;
Supply Chain;
Perspective;
Energy Industry;
Technology Industry
Garvin, David A. "General Electric--Thermocouple Manufacturing (A)." Harvard Business School Case 684-040, December 1983. (Revised July 1988.)