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- All HBS Web (581)
- Faculty Publications (419)
- 04 Dec 2007
- First Look
First Look: December 4, 2007
aeronautic plant, I demonstrate how an implicitly negotiated leniency between management and workers around the use of company materials and View Details
Keywords:
Martha Lagace
- August 2009
- Case
Bank of America Sports Sponsorship
By: Stephen A. Greyser and John L. Teopaco
A major sports sponsor must decide on new, renewal, or withdrawal from significant relations with teams/leagues/events, using a distinctive approach to assessment.
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Keywords:
Cost vs Benefits;
Decision Choices and Conditions;
Partners and Partnerships;
Management Analysis, Tools, and Techniques;
Performance Evaluation;
Financing and Loans;
Marketing Strategy;
Sports Industry
Greyser, Stephen A., and John L. Teopaco. "Bank of America Sports Sponsorship." Harvard Business School Case 910-406, August 2009.
- Web
Tools & Services | Information Technology
online experiences. Simulations & Experiential Learning Create interactive simulations, learning tools, and exercises to facilitate teaching and learning. Research Computing...
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- September 2004
- Article
Rational Overoptimism (and Other Biases)
Rational agents with differing priors tend to be overoptimistic about their chances of success. In particular, an agent who tries to choose the action that is most likely to succeed, is more likely to choose an action of which he overestimated, rather than...
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Keywords:
Prejudice and Bias;
Decision Choices and Conditions;
Performance Expectations;
Outcome or Result;
Opportunities;
Risk and Uncertainty;
Failure;
Success;
Management Analysis, Tools, and Techniques;
Personal Characteristics;
Values and Beliefs;
Ethics
Van den Steen, Eric J. "Rational Overoptimism (and Other Biases)." American Economic Review 94, no. 4 (September 2004): 1141–1151.
- June 2008
- Teaching Note
Amanco: Developing the Sustainability Scorecard (TN)
By: Robert S. Kaplan
Teaching Note for [inse107038].
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- 20 Jan 2010
- First Look
First Look: Jan. 20
imposes restrictions on individual choice behavior that limit the types of substitution patterns that can be found through empirical analysis, and we raise fundamental questions about when the model can be...
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Keywords:
Martha Lagace
- 01 Apr 1996
- News
New Releases
analysis by HBS professors David Bell and Arthur Schleifer have been released. The volumes - Decision Making Under Certainty; Decision Making Under Uncertainty; Data Analysis, Regression, View Details
- 22 Jan 2013
- First Look
First Look: Jan. 22
Publication:Academy of Management Annals Abstract The concept of imprinting has attracted considerable interest in numerous fields-including organizational ecology, institutional theory, network analysis,...
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Keywords:
Sean Silverthorne
- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
operations where there are established techniques in inventory management and reengineering, there are no obvious and permanent cost-cutting...
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by Sean Silverthorne
- August 2006
- Article
Predicting Returns with Managerial Decision Variables: Is There a Small-Sample Bias?
By: Malcolm Baker, Ryan Taliaferro and Jeffrey Wurgler
Many studies find that aggregate managerial decision variables, such as aggregate equity issuance, predict stock or bond market returns. Recent research argues that these findings may be driven by an aggregate time-series version of Schultz's (2003, Journal of Finance...
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Keywords:
Prejudice and Bias;
Fairness;
Managerial Roles;
Management Analysis, Tools, and Techniques;
Equity;
Bonds;
Financial Markets;
Investment;
Capital Markets;
Borrowing and Debt;
Investment Return
Baker, Malcolm, Ryan Taliaferro, and Jeffrey Wurgler. "Predicting Returns with Managerial Decision Variables: Is There a Small-Sample Bias?" Journal of Finance 61, no. 4 (August 2006): 1711–1730. (Section V of "Pseudo Market Timing and Predictive Regressions, NBER Working Paper Series, No. 10823, contains additional analyses.)
- September 2010 (Revised January 2012)
- Case
Emergia: Driving Profitability on Help Desk Contracts
Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship?
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Keywords:
Customer Relationship Management;
Customer Satisfaction;
Profit;
Job Cuts and Outsourcing;
Management Analysis, Tools, and Techniques;
Service Operations;
Performance Capacity;
Performance Evaluation;
Mathematical Methods;
Service Industry
Martinez Jerez, F. Asis, and Lisa Brem. "Emergia: Driving Profitability on Help Desk Contracts." Harvard Business School Case 111-048, September 2010. (Revised January 2012.)
- 01 Jun 2007
- News
Alumni Books
Professional Property Development by John McMahan (MBA ’61) (McGraw-Hill) McMahan addresses the fundamentals of successful property development — marketing, financing, planning, designing, construction, merchandising, and property View Details
- 17 Jan 2017
- First Look
First Look at New Research: January 17
contact between the company and its customers. As well as a pricing analysis, the case examines the links between a venture’s product policy, target customers, funding sources, View Details
Keywords:
Sean Silverthorne
- 01 Feb 1999
- News
New Releases
required of a transnational organization. Finally, the authors have put their research into practice in this new edition and created an "Application Handbook." This workbook of questions, exercises, tools,...
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Keywords:
Nancy O. Perry
- September 2000
- Background Note
Professional Services Module Two: External Strategy for Sustained Competitive Advantage
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Concerns itself with the strategic dynamics which influence organizations externally.
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Keywords:
Competitive Advantage;
Competitive Strategy;
Corporate Entrepreneurship;
Business Startups;
Business Plan;
Service Operations;
For-Profit Firms;
Power and Influence;
Measurement and Metrics;
Business Processes;
Management Practices and Processes;
Management Analysis, Tools, and Techniques
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Two: External Strategy for Sustained Competitive Advantage." Harvard Business School Background Note 801-008, September 2000.
- 01 Dec 2009
- News
Alumni Books
development opportunities, or proper rewards. Expanding on their previous books, The HR Scorecard and The Workforce Scorecard, the authors recommend that workforces be managed like portfolios, with more...
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- Web
Database Server - Research Computing Services
Compute Cluster & Data Storage Compute Cluster & Data Storage Database Server 4ms Relational databases have an important place in one's arsenal of research IT tools. Databases include powerful tools for search and View Details
- Web
Private Equity Finance - Course Catalog
investor’s perspective. Guests will attend many of the classes. Educational Objectives This course has two objectives. First, it builds a rigorous approach and toolkit for sourcing, analyzing, negotiating, structuring View Details
- Web
Field Course: Venture Capital Journey - Course Catalog
101/102 and fall EC courses like VCPE. The focus of the course is to provide students with frameworks, tools, a network, and hands on experience in preparation for a career in...
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- 01 Jun 2005
- News
Transforming the IRS
Rossotti Courtesy HBS Press When Charles O. Rossotti (MBA ’64) was appointed commissioner of the Internal Revenue Service in 1997, it was the most feared and loathed of all federal government agencies. People told him that he was taking...
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