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Show Results For
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All HBS Web
(1,140)
- People (6)
- News (322)
- Research (708)
- Multimedia (3)
- Faculty Publications (476)
- 08 Apr 2014
- First Look
First Look: April 8
August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial...
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Sean Silverthorne
- 12 Apr 2004
- Research & Ideas
What Great American Leaders Teach Us
business encyclopedias, and other sources. In many cases, these individuals were cited for the advances that they made in American business—opening new markets, creating new industries, instituting modern management practices, or...
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by Sean Silverthorne
- 22 Mar 2011
- First Look
First Look: March 22
supplement:http://cb.hbsp.harvard.edu/cb/product/911055-PDF-ENG Mochi Media Thomas Eisenmann and Amit JainHarvard Business School Case 811-056 In late 2009, the management of Mochi Media, a venture-backed startup, must decide how to...
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Sean Silverthorne
- 23 Feb 2011
- First Look
First Look: Feb. 23
now suggested that "Carolyn should retire into her kitchen." Faced with office infighting and increasing clashes between the markedly different Western and Chinese styles of management, Shih needed Liu to View Details
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Sean Silverthorne
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
co-chair of the School’s Global Energy Seminar; Daniel J. Needleman, the Gordon McKay Professor of Applied Physics at SEAS and Principal Investigator at the Needleman Lab; and Vicki Sato, who servers both as Professor of Management...
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by Dina Gerdeman & Carmen Nobel
- 25 Aug 2010
- News
Games, Parties, Pranks, and Celebrations
and I ended up Looping the course. 1985F put brown paper bags over our heads during a Friday-afternoon class. The idea was to mess with the professor, who styled himself a partier and lady’s man. Namecards were removed and bags put over...
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- 16 Sep 2008
- First Look
First Look: September 16, 2008
Evaluation Framework for Product Take-Back Policies Authors:Michael W. Toffel, Antoinette Stein, and Katharine L. Lee Abstract Manufacturers are increasingly being required to adhere to product take-back regulations that require them to View Details
- Web
Print View - Course Catalog
project evaluation, performance measurement, or negotiation) or other topics (for example, international trade, technological innovation, economic development, infrastructure, insurance, management styles...
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- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
with us and explained more about the drivers of The Story of American Business and the book's implications for managers and leaders. Martha Lagace: Please give us a bit of backstory to this project. Nancy F. Koehn: The New York Times...
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- 01 Jun 2015
- News
Screen Grab
Kilar says that he cofounded Vessel, which launched in March with backing from Jeff Bezos, Greylock Partners, and others, to address a problem: While a number of video creators were building a passionate following, very few had managed to...
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Keywords:
Julia Hanna;
HBO;
Netflix;
Hulu;
Vimeo;
YouTube;
Telecommunications;
Information;
Arts, Entertainment
- July 2020 (Revised September 2020)
- Case
The Honor Foundation: Accessing Special Operations Talent
By: Boris Groysberg and John Masko
In 2020, The Honor Foundation (THF), a nonprofit dedicated to helping U.S. military special operators to transition into civilian careers, was facing a series of strategic challenges. THF had been founded in 2013 by former Navy SEAL trainee Joe Musselman, who observed...
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Keywords:
Experience and Expertise;
Talent and Talent Management;
Curriculum and Courses;
Executive Education;
Social Entrepreneurship;
National Security;
Recruitment;
Retention;
Job Interviews;
Job Search;
Knowledge Use and Leverage;
Leadership Development;
Leadership Style;
Crisis Management;
Mission and Purpose;
Retirement;
Nonprofit Organizations;
War;
Education Industry;
San Diego;
Virginia
Groysberg, Boris, and John Masko. "The Honor Foundation: Accessing Special Operations Talent." Harvard Business School Case 421-006, July 2020. (Revised September 2020.)
- 15 Jul 2008
- First Look
First Look: July 15, 2008
invested in technology stocks, relative to their style benchmarks, than their older colleagues. Furthermore, young managers, but not old managers, exhibit trend-chasing behavior in their technology stock investments. As a result, young...
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Martha Lagace
- 22 Apr 2008
- First Look
First Look: April 22, 2008
Business School Case 207-091 Jerzy Peters, Managing Director of Patron Capital Partners, must decide the best investment option on the development of the Odra Polish theater chain and the associated real estate. Capital Field was a...
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Martha Lagace
- 03 Mar 2009
- First Look
First Look: March 3, 2009
and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S....
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Martha Lagace
- 15 Oct 2008
- First Look
First Look: October 15, 2008
substantially expanded social value, but also pose unusually difficult challenges because the merging entities are often strikingly different in philosophy and operating styles as well as in scale. We examine three examples—Ben and...
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Martha Lagace
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
the winners of the past two decades, supercenters, will fail. This trend will continue to shrink the freedom supermarkets have to manage pricing, service, and product assortment. While beautiful perishables departments have been a...
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- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
to investment performance. Future practices of ESG styles are driven by relevance to investment performance, bringing change in companies and concerns about data reliability. Publisher's link:...
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Sean Silverthorne
- 31 Jul 2015
- Research & Ideas
The Faculty Reader: Who is Reading What This Summer?
books about leadership. First, Simple Rules: How to Thrive in a Complex World by Donald Sull and Kathy Eisenhardt distills years of research down to several core principles, accompanied by a wealth of real-life examples, to help us all make sense of View Details
- 01 Dec 1999
- News
A Class Act
in 1949 following a successful postwar experiment with seven secretaries, changed all that. The lively, conversational style of "Pioneer Class Secretary" Robert R.C. Miller's (MBA 6/'48) first submissions sets the stage for years to come:...
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Nancy O. Perry
- 01 Dec 1996
- News
An Entrepreneurial Journey
ventures they began, from the 1950s through the 1970s. Of those, take one area for closer inspection in search of the HBS imprint - broadcast and cable television. In the mid-1950s, Thomas S. Murphy (MBA '49) found himself managing an...
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