Filter Results
:
(5,258)
Show Results For
-
All HBS Web
(5,258)
- People (30)
- News (1,830)
- Research (2,498)
- Events (9)
- Multimedia (20)
- Faculty Publications (687)
Show Results For
-
All HBS Web
(5,258)
- People (30)
- News (1,830)
- Research (2,498)
- Events (9)
- Multimedia (20)
- Faculty Publications (687)
- July–August 2020
- Article
Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work
By: Brad Bitterly and Alison Wood Brooks
Humor is widely considered essential in personal relationships, but in leaders, it’s seen as an ancillary behavior. Though some leaders use humor instinctively, many more could wield it purposefully.
Humor helps build interpersonal trust and high-quality work...
View Details
Bitterly, Brad, and Alison Wood Brooks. "Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work." Harvard Business Review 98, no. 4 (July–August 2020): 96–103.
- 01 Dec 2008
- News
Strategy is About People
points to a key lesson learned. “Strategy in an educational institution is in part about institutional mission and institutional objectives, and how you get to those,” Light explains. “But it’s also about what’s best for the people, person by person. You always have to...
View Details
- December 2013
- Article
How Google Sold Its Engineers on Management
By: David A. Garvin
High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial...
View Details
Keywords:
Organizational Behavior;
Human Resource Management;
Managing Change;
Organizational Change;
Analytics;
Management;
Leadership;
Human Resources;
Talent and Talent Management
Garvin, David A. "How Google Sold Its Engineers on Management." R1312D. Harvard Business Review 91, no. 12 (December 2013): 74–82.
- Web
People - Advancing Racial Equity
Advancing Racial Equity & Diversity Advancing Racial Equity & Diversity People Office of Diversity, Equity, and Inclusion Terrill L. Drake Chief Diversity and Inclusion Officer Kristin W. Mugford Senior Lecturer and Senior Associate Dean...
View Details
- 15 Sep 2016
- News
Movies That Move People
carries with it a certain responsibility. “When we get feedback that people around the world have been impacted by our work, that they have made them more aware of things and more caring, it’s the most gratifying feeling. It’s better than...
View Details
- Feb 02 2017
- Testimonial
Advice from Amazing People
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
Can business leaders harness the star power of celebrities? It might depend on their jawline. A recent study parses 12,000 faces for attributes linked to charisma and proposes a framework to figure out who has it and who doesn’t. Why some View Details
Keywords:
by Kara Baskin
- 04 Mar 2024
- What Do You Think?
Do People Want to Work Anymore?
organization than they did four years ago.” This raises the question of the degree to which management policies vs. employee attitudes toward work are to blame. Do people want to work anymore? What do you...
View Details
Keywords:
by James Heskett
- 17 Jul 2019
- Blog Post
Tech for the People
Tsai says courses such as Public Entrepreneurship, taught by Mitchell Weiss, professor of Management Practice and Richard L. Menschel Faculty Fellow, helped spark his interest in a career that would use technology to improve society....
View Details
- February 2018 (Revised December 2020)
- Case
People Analytics at Teach For America (A)
By: Jeffrey T. Polzer and Julia Kelley
As of mid-2016, national nonprofit Teach For America (TFA) had struggled with three consecutive years of declining application totals, and senior management was re-examining the organization's strategy, including recruitment and selection. A few months earlier, former...
View Details
Polzer, Jeffrey T., and Julia Kelley. "People Analytics at Teach For America (A)." Harvard Business School Case 418-013, February 2018. (Revised December 2020.)
- 17 Mar 2015
- News
Future Management
- 2016
- Chapter
Dishonesty Explained: What Leads Moral People To Act Immorally
By: F. Gino and D. Ariely
The last two decades have witnessed what seems to be an increasing number of cases of dishonesty, from corporate corruption and employee misconduct to questionable behaviors during the financial crisis and individual acts of unethical behavior in many spheres of...
View Details
Gino, F., and D. Ariely. "Dishonesty Explained: What Leads Moral People To Act Immorally." In The Social Psychology of Good and Evil. 2nd ed. Edited by Arthur G. Miller. New York: Guilford Press, 2016.
- 2011
- White Paper
Brands Are People Too! Harnessing the Power of Brand Warmth and Competence
By: Chris Malone, Jill Avery and S. T. Fiske
Research in customer behavior has revealed that the way humans respond to brands is simply an extension of the way they instinctively perceive, judge, and behave towards one another. Understanding how consumers judge brands using social processes akin to those used in...
View Details
Keywords:
Brands;
Brand Management;
Customer Relationship Management;
CRM;
Brand Positioning;
Brand Equity;
Customers;
Customer Focus and Relationships;
Customer Satisfaction;
Brands and Branding;
Marketing;
Marketing Communications;
Marketing Strategy;
Consumer Products Industry
Malone, Chris, Jill Avery, and S. T. Fiske. "Brands Are People Too! Harnessing the Power of Brand Warmth and Competence." White Paper Series, Relational Capital Group, Newtowne Square, PA, 2011.
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
Bazerman, the Jesse Isidor Straus Professor of Business Administration, argues that good people with strong ethical values, like these traders, can behave in shady ways without consciously realizing they are doing so. “I’ll bet there were...
View Details
Keywords:
by Dina Gerdeman
- November 22, 2021
- Article
Manage Your Talent Pipeline Like a Supply Chain
By: Joseph B. Fuller and Matthew Sigelman
In supply-chain management, you get what you plan for. Companies understand that principle when it comes to the goods that they consume and produce, but not when it comes to the people they hire and train. For decades, companies have adopted a short-term, ad hoc...
View Details
Fuller, Joseph B., and Matthew Sigelman. "Manage Your Talent Pipeline Like a Supply Chain." Harvard Business Review Digital Articles (November 22, 2021).
- 10 Jun 2013
- Research & Ideas
How Numbers Talk to People
deep statistical analysis, just good data and reporting approaches. It is often encountered in online businesses, where customer clickstreams provide plenty of data-often too much-for analysis. One expert practitioner of the CSI story approach is Joe Megibow, vice...
View Details
- July 2002 (Revised January 2003)
- Case
Harrah's Entertainment, Inc: Rewarding Our People
By: Thomas J. DeLong and Vineeta Vijayaraghavan
Marilyn Winn, head of human resources at Harrah's Entertainment, must make a recommendation to the company's president and CEO about whether the existing bonus payout program is effective at motivating employees or whether it should be revised and/or replaced. A recent...
View Details
Keywords:
Customer Satisfaction;
Economic Slowdown and Stagnation;
Compensation and Benefits;
Employees;
Human Capital;
Management Style;
Motivation and Incentives;
Alignment;
Entertainment and Recreation Industry
DeLong, Thomas J., and Vineeta Vijayaraghavan. "Harrah's Entertainment, Inc: Rewarding Our People." Harvard Business School Case 403-008, July 2002. (Revised January 2003.)
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
teaching, and consulting over the past ten years, I have come to understand more deeply than ever that the best managers are those who have an appetite for learning and are willing to work on themselves. View Details
Keywords:
by Linda Hill
- Mar 10 2019
- Testimonial