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- All HBS Web (831)
- Faculty Publications (203)
- 05 Feb 2016
- News
The Wheel of the World
search firm Egon Zehnder, Mueller-Maerki continued acquiring clocks, although at a certain point his focus shifted from collecting the objects themselves (of which he now owns about 80) to amassing books and other publications that...
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Keywords:
Julia Hanna
- 12 Apr 2022
- Blog Post
The Many Languages of Medicine to Impact Care Delivery
understanding of the issues they intend to address. Fundamentally, I believe in people and their ability to impact their community if given the adequate resources. At DIH, a major objective has been to...
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- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
possible decision in each individual case. But here, the ultimate objective is adding years to patients' lives, not just points to the team's winning percentage. "Because of the organ shortage, you want...
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- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
major effort to reorganize the Business Policy course around the concept of corporate strategy, which offered an analytical framework for examining decision-making within organizations. The redesigned course showed how organizational...
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- October 2021 (Revised June 2022)
- Case
PittaRosso: Artificial Intelligence-Driven Pricing and Promotion
By: Ayelet Israeli
PittaRosso, a traditional Italian shoe retailer, is implementing an AI system to provide pricing and promotion recommendations. The system allows them to implement changes that would affect both the top of funnel and bottom of funnel activities for the company: once...
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Keywords:
Artificial Intelligence;
Pricing;
Pricing Algorithm;
Pricing Decisions;
Pricing Strategy;
Pricing Structure;
Promotion;
Promotions;
Online Marketing;
Data-driven Decision-making;
Data-driven Management;
Retail;
Retail Analytics;
AI;
Price;
Advertising Campaigns;
Analytics and Data Science;
Analysis;
Digital Marketing;
Budgets and Budgeting;
Marketing Strategy;
Marketing;
Transformation;
Decision Making;
AI and Machine Learning;
Retail Industry;
Italy
Israeli, Ayelet. "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion." Harvard Business School Case 522-046, October 2021. (Revised June 2022.)
- April 2023
- Article
Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession
By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords:
Performance Evaluation;
Forecasting and Prediction;
Knowledge Use and Leverage;
Competency and Skills;
Surveys;
Health Industry
Chen, Lucy, and J. Michael McWilliams. "Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession." JAMA Internal Medicine 183, no. 4 (April 2023): 350–359.
- February 1992 (Revised September 2003)
- Case
Beech-Nut Nutrition Corporation (A-1)
By: Lynn S. Paine
The CEO of Beech-Nut Nutrition Corp. must decide what to do when he receives information that the company's supply of apple juice concentrate may be adulterated. The concentrate is used in many of the company's juice products. It appears that others in the company may...
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Keywords:
Quality;
Law;
Ethics;
Nutrition;
Management Teams;
Decisions;
Business or Company Management;
Communication;
Governance Compliance;
Information Management;
Corporate Finance;
Food and Beverage Industry;
United States
Paine, Lynn S. "Beech-Nut Nutrition Corporation (A-1)." Harvard Business School Case 392-084, February 1992. (Revised September 2003.)
- July 2011
- Teaching Note
MindTree: A Community of Communities (TN)
By: David A. Garvin
Teaching Note for 311049.
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- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
leaders must have are similar to those that are important for all general managers—effective communication, the analytic ability to size up a situation quickly, skills of reflection and concentration, and the ability to inspire others and...
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- 01 Sep 2011
- News
Breaking Free from Fear of Change
ignore important information because they are so preoccupied with their own objectives. And they are among the worst at leaving work behind at the end of the day. The most significant people in their lives...
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- 2007
- Article
Pharmacovigilance and the Missing Denominator: The Changing Context of Pharmaceutical Risk Mitigation
By: Arthur A. Daemmrich
In the wake of Vioxx, Avandia, and other recent prominent cases of drugs found to cause side effects after marketing, the safety of pharmaceuticals has come to the forefront of American public policy. Press attention, congressional investigations, and legislative...
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Keywords:
Brands and Branding;
Policy;
Risk Management;
Government Legislation;
Risk and Uncertainty;
Goals and Objectives;
Customers;
Pharmaceutical Industry;
Health Industry;
United States
Daemmrich, Arthur A. "Pharmacovigilance and the Missing Denominator: The Changing Context of Pharmaceutical Risk Mitigation." Pharmacy in History 49, no. 2 (2007): 61–75.
- Research Summary
Relationship Marketing Practice
Susan M. Fournier is involved with several projects that seek to inform the practice of relationship marketing. The first, recognizing that relationships are reciprocal, dyadic phenomena, explores consumer's views of relationship marketing activities. A critical... View Details
- November 2013
- Exercise
People Management (Abridged)
By: Boris Groysberg
Highlights critical gaps between research and practice in the field of strategic human resources management. Also, aims to debunk some myths and preconceptions that general managers bring to their HR decisions. Before class, participants fill out a true-or-false...
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Groysberg, Boris. "People Management (Abridged)." Harvard Business School Exercise 414-055, November 2013.
- 2017
- Other Teaching and Training Material
Financial Accounting Reading: Basic Accounting Concepts and Assumptions
By: David F. Hawkins
Core Curriculum Readings in Financial Accounting cover the fundamental concepts in financial accounting. The objective of this reading is to enhance the student's understanding of the nature of the information that general purpose financial reports provide. This goal...
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Keywords:
Accounting
Hawkins, David F. "Financial Accounting Reading: Basic Accounting Concepts and Assumptions." Core Curriculum Readings Series. Harvard Business Publishing 5060, 2017.
- 18 Oct 2004
- Research & Ideas
The Bias of Wall Street Analysts
If it's one lesson the individual investor learned the hard way from the collapse of Enron, it is that the recommendations of Wall Street stock analysts can be influenced by much more than purely View Details
- 01 Apr 1997
- News
HBS Conferences Explore Range of Issues
regulatory infrastructure. Political corruption, restrictions by China on the free flow of information and opinion, or other official interference could be potential areas of...
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- 20 Apr 2023
- Blog Post
Tackle the First 90 Days of Your Next Role: A 5 Step Process for Success on the Job
employees up for success by designing an internal interview guide for conversations, and creating a 90-day plan laid out in three 30-day increments to meet key objectives and goals,” explains Spielman. The important thing to remember as a...
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- October 1984
- Case
NIKE (B1): Business Class Travel
Presents information about Nike's way of accounting for travel expenses. The teaching objective is to raise the academic question: What is a policy? and then to proceed to a specific action question: what should be Nike's travel policy?
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Christensen, C. Roland. "NIKE (B1): Business Class Travel." Harvard Business School Case 385-028, October 1984.
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
marketing of pottery, I could go back to the few 18th-century newspapers in Britain; when I am chasing Abraham Lincoln down for the book I am currently writing, I can gather rich information from newspapers...
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- Web
Terms of Use - HBS Online
obscene, indecent or unlawful content; 6. Advertising or any form of commercial solicitation; 7. Content related to partisan political activities; and 8. Content that contains intentionally inaccurate View Details