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Show Results For
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All HBS Web
(1,122)
- People (1)
- News (127)
- Research (861)
- Events (3)
- Multimedia (3)
- Faculty Publications (391)
- 08 Jul 2011
- Working Paper Summaries
Delegation in Multi-Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority
Keywords:
by Kristina McElheran
- March 2001 (Revised May 2001)
- Case
&Samhoud Service Management
By: Thomas J. DeLong, Ashish Nanda and Monica Mullick
&Samhoud, a small service management consulting firm in the Netherlands, grapples with the dilemma of firing its largest client while introducing Heskett's theory of the service profit chain.
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Keywords:
Mission and Purpose;
Management Practices and Processes;
Customer Focus and Relationships;
Customer Relationship Management;
Consulting Industry;
Netherlands
DeLong, Thomas J., Ashish Nanda, and Monica Mullick. "&Samhoud Service Management." Harvard Business School Case 801-398, March 2001. (Revised May 2001.)
- Research Summary
Overview
I am an ethnographer and field researcher studying how people experience and interpret their work and cultural contexts, as well as how this shapes inequality and organizational outcomes like normative control. I specialize in utilizing in-depth, inductive field...
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- 2019
- Article
Turning Lead into Gold: How Do Entrepreneurs Mobilize Resources to Exploit Opportunities?
By: David R. Clough, Tommy Pan Fang, Balagopal Vissa and Andy Wu
The mobilization of resources is a central and defining feature of entrepreneurship. As the body of empirical research on entrepreneurial resource mobilization has grown, the literature has become increasingly fragmented. We review the literature on entrepreneurs’...
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Keywords:
Resource Mobilization;
Entrepreneurship;
Organizations;
Theory;
Research;
Strategy;
Opportunities
Clough, David R., Tommy Pan Fang, Balagopal Vissa, and Andy Wu. "Turning Lead into Gold: How Do Entrepreneurs Mobilize Resources to Exploit Opportunities?" Academy of Management Annals 13, no. 1 (2019): 240–271.
- Research Summary
Overview
By: Kyle R. Myers
Professor Myers studies the economics of what determines the rate and direction of innovation. He has examined the reallocation of scientists through the use of targeted research grants at the National Institutes of Health, and is working to further understand how...
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Keywords:
Technology Networks;
Commercialization;
Science-Based Business;
Research and Development;
Knowledge Management;
Patents;
Innovation Strategy;
Technological Innovation;
Health Care and Treatment;
Entrepreneurship;
Health;
Innovation and Invention;
Science;
Technology;
Knowledge;
Intellectual Property;
Economics;
Microeconomics;
Biotechnology Industry;
Health Industry;
Pharmaceutical Industry;
Technology Industry
- 2021
- Article
Helping and Happiness: A Review and Guide for Public Policy
By: Lara B. Aknin and Ashley V. Whillans
Perhaps one of the most reaffirming findings to emerge over the past several decades is that humans not only engage in generous behavior, they also appear to experience pleasure from doing so. Yet not all acts of helping lead to greater happiness. Here, we review the...
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Aknin, Lara B., and Ashley V. Whillans. "Helping and Happiness: A Review and Guide for Public Policy." Social Issues and Policy Review 15 (2021): 3–34.
- 27 Nov 2012
- Working Paper Summaries
No Margin, No Mission? A Field Experiment on Incentives for Pro-Social Tasks
- 2019
- Working Paper
The Creative Consulting Company
By: Robert S. Kaplan, Richard Nolan and David P. Norton
During the past 50 years, several consulting companies introduced important new ideas that extended management theory and improved management practice. This paper draws upon public sources and the authors’ personal experiences to describe how three management...
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Keywords:
Management;
Theory;
Practice;
Performance Improvement;
Innovation and Management;
Consulting Industry
Kaplan, Robert S., Richard Nolan, and David P. Norton. "The Creative Consulting Company." Harvard Business School Working Paper, No. 19-001, July 2018.
Journal of Economics & Management Strategy (JEMS)
Together with Prof. Daniel F. Spulber (Kellogg School of Management at Northwestern University), I edit the Journal of Economics & Management Strategy (JEMS), the leading academic journal on the economics of strategy. JEMS is based at Harvard Business...
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- Article
Strategies and Tactics in NGO-Government Relations: Insights from Slum Housing in Mumbai
By: Ramya Ramanath and Alnoor Ebrahim
Relationships between nongovernmental organizations (NGOs) and government agencies have been variously described in the nonprofit literature as cooperative, complementary, adversarial, confrontational, or even co-optive. But how do NGO-government relationships emerge...
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Keywords:
Cooperative Ownership;
Housing;
Corporate Strategy;
Business and Government Relations;
Organizational Change and Adaptation;
Nonprofit Organizations;
Change Management;
Business Strategy;
Growth and Development;
Non-Governmental Organizations;
Accommodations Industry;
Mumbai
Ramanath, Ramya, and Alnoor Ebrahim. "Strategies and Tactics in NGO-Government Relations: Insights from Slum Housing in Mumbai." Nonprofit Management & Leadership 21, no. 1 (Fall 2010): 21–42.
- 2019
- Chapter
Quantitative and Qualitative Methods in Organizational Research
By: Amy C. Edmondson and Tiona Zuzul
Selecting the appropriate method for a given research question is an essential skill for organizational researchers. High-quality research involves a good fit between the methods used and the nature of the contribution to the literature. This article describes a...
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Edmondson, Amy C., and Tiona Zuzul. "Quantitative and Qualitative Methods in Organizational Research." In The Palgrave Encyclopedia of Strategic Management. Continuously updated edition, edited by Mie Augier and David J. Teece. Palgrave Macmillan, 2017. Electronic. (Pre-published, October 2013.)
- 17 Mar 2010
- Working Paper Summaries
Conceptual Foundations of the Balanced Scorecard
Keywords:
by Robert S. Kaplan
- 2021
- Working Paper
Racial Inequality in Organizations: A Systems Psychodynamic Perspective
By: Sanaz Mobasseri, William Kahn and Robin Ely
This paper uses systems psychodynamic concepts to develop a theory about the persistence of racial inequality in U.S. companies, treating White men as the dominant group and Black people as an illustrative subordinate group. We theorize that this persistence is rooted...
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Keywords:
Systems Psychodynamics;
Organizational Inequality;
Masculinity;
Equality and Inequality;
Race;
Gender;
Identity;
Power and Influence
Mobasseri, Sanaz, William Kahn, and Robin Ely. "Racial Inequality in Organizations: A Systems Psychodynamic Perspective." Harvard Business School Working Paper, No. 22-052, December 2021. (Revised September 2022.)
- Research Summary
Research Overview
Globalization and innovation are two key forces that will shape individual and business success in the 21st century. To thrive, individuals and organizations must collaborate effectively across cultural lines to solve pressing business problems and develop new products...
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- 2009
- Working Paper
Culture Clash: The Costs and Benefits of Homogeneity
This paper develops an economic theory of the costs and benefits of corporate culture—in the sense of shared beliefs and values—in order to study the effects of "culture clash" in mergers and acquisitions. I first use a simple analytical framework to show that shared...
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Keywords:
Mergers and Acquisitions;
Cost vs Benefits;
Values and Beliefs;
Organizational Change and Adaptation;
Organizational Culture;
Motivation and Incentives;
Theory
Van den Steen, Eric J. "Culture Clash: The Costs and Benefits of Homogeneity." Harvard Business School Working Paper, No. 10-003, July 2009.
Teresa M. Amabile
Teresa Amabile is a Baker Foundation Professor at Harvard Business School. Originally educated and employed as a chemist, Teresa received her Ph.D. in psychology from Stanford University. Her current research investigates how people approach and experience the... View Details
- 03 Apr 2012
- Working Paper Summaries
Clear and Present Danger: Planning and New Venture Survival Amid Political and Civil Violence
Keywords:
by Shon Hiatt & Wesley Sine
Networks as Covers: Evidence from an On-line Social Network
This paper proposes that networks can act as covers which allow actors to participate in markets while maintaining a plausible excuse that they are not. Such covers are most valuable to actors in long-term relationships, as those who are already...
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- Research Summary
Bringing Individuals Back In: The Effects of Career Experience on New Firm Founding (forthcoming Industrial and Corporate Change, 2003)
By: Rakesh Khurana
In this paper (with Scott Shane) the link between the career experiences of potential entrepreneurs and the decision to found a new firm is explored. Because of methodological and theoretical obstacles, sociological research on organizational foundings has largely...
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- 2019
- Working Paper
Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 15 The IBM PC
The IBM PC was the first digital computer platform that was open by as a matter of strategy, not necessity. The purpose of this chapter is to understand the IBM PC as a technical system and set of organization choices in light of the theory of how technology shapes...
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Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 15 The IBM PC." Harvard Business School Working Paper, No. 19-074, January 2019.