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All HBS Web
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- Faculty Publications (131)
- October 2009
- Article
Making Time Off Predictable—and Required
By: Leslie Perlow and Jessica L. Porter
People in professional services believe a 24/7 work ethic is essential for getting ahead—and so they work 60-plus hours a week and stay tethered to their BlackBerrys. This perpetuates a vicious cycle: Responsiveness breeds the need for more responsiveness. When people...
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Keywords:
Management Practices and Processes;
Performance Expectations;
Performance Productivity;
Work-Life Balance;
Service Industry
Perlow, Leslie, and Jessica L. Porter. "Making Time Off Predictable—and Required." Harvard Business Review 87, no. 10 (October 2009).
- September 8, 2009
- Article
The New Governance Paradigm
By: Nathaniel Foote and Michael Beer
Boards members of failed banks in 2008 or of the many companies like Enron who were caught up in scandals are by and large honorable, well intentioned, and competent people. So what went wrong and what can be done about it. This article argues that the problem lies in...
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Keywords:
Corporate Governance;
Competency and Skills;
Banks and Banking;
Failure;
Goals and Objectives;
Leadership;
Management Practices and Processes;
Ethics;
Performance;
Governing and Advisory Boards;
Crime and Corruption
Foote, Nathaniel, and Michael Beer. "The New Governance Paradigm." Directorship (September 8, 2009).
- 2009
- Chapter
The Principles of Embedded Liberalism: Social Legitimacy and Global Capitalism
By: Rawi Abdelal and John G. Ruggie
In this essay we revisit the principles of “embedded liberalism” and argue for their relevance to the contemporary global economy. The most essential principle is the need for markets to enjoy social legitimacy, because their political sustainability ultimately depends...
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Keywords:
Economic Systems;
Ethics;
International Finance;
Globalization;
Multinational Firms and Management;
Corporate Governance;
Governing Rules, Regulations, and Reforms;
Labor
Abdelal, Rawi, and John G. Ruggie. "The Principles of Embedded Liberalism: Social Legitimacy and Global Capitalism." In New Perspectives on Regulation, edited by David Moss and John Cisternino, 151–162. Cambridge, MA: Tobin Project, 2009.
- 2009
- Chapter
Evaluating the Impact of SA8000 Certification
By: Michael J. Hiscox, Claire Schwartz and Michael W. Toffel
SA 8000, along with other types of certification standards and corporate codes of conduct, represents a new form of private governance of working conditions, initiated and implemented by companies, labor unions, and non-governmental activist groups. Whether these codes...
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Hiscox, Michael J., Claire Schwartz, and Michael W. Toffel. "Evaluating the Impact of SA8000 Certification." In Social Accountability 8000: The First Decade -- Implementation, Influence, and Impact, edited by Deborah Leipziger. Greenleaf Publishing, 2009.
- April 2009 (Revised October 2010)
- Case
Golden Rule
By: Andrew Wasynczuk, Katherine Dowd and Sara del Nido
Jim Golden wants to radically change how catastrophic trucking accident lawsuit claims are handled by his trucking company. He wants to “do the right thing” for both the claimant and his company. Golden is a former litigator with 16 years of experience defending...
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Keywords:
Business Ethics;
Business Law;
Law;
Executives;
Management Education;
Management;
Negotiator's Dilemma;
Negotiations;
Value;
Moral Compass;
Moral Leadership;
Lawsuits and Litigation;
Ethics;
Moral Sensibility;
Corporate Accountability;
Negotiation;
Conflict and Resolution;
Value Creation
Wasynczuk, Andrew, Katherine Dowd, and Sara del Nido. "Golden Rule." Harvard Business School Case 909-017, April 2009. (Revised October 2010.)
- February 2009 (Revised April 2011)
- Case
Yahoo! in China (A)
By: Sandra J. Sucher and Daniel Baer
In 2007 Jerry Yang, CEO of Yahoo!, was lambasted by U.S. Representative Tom Lantos, chairman of the U.S. House Committee on Foreign Affairs, for Yahoo's role in the arrest and imprisonment of Chinese journalist and democracy advocate Shi Tao. The case describes the...
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Keywords:
Ethics;
Cross-Cultural and Cross-Border Issues;
Governance Compliance;
Laws and Statutes;
Rights;
Business and Government Relations;
Internet;
Information Technology Industry;
China;
United States
Sucher, Sandra J., and Daniel Baer. "Yahoo! in China (A)." Harvard Business School Case 609-051, February 2009. (Revised April 2011.)
- January 2009 (Revised October 2009)
- Case
GLOBALGAP: Food Safety and Private Standards
By: David E. Bell and Mary Louise Shelman
In response to new laws governing liability and several food safety scares in the 1990s, European retailers drove the creation of a universal production standard based on Good Agricultural Practices (GAP) for fresh fruit and vegetables and a third-party certification...
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Keywords:
Agribusiness;
Food;
Governance Compliance;
Governing Rules, Regulations, and Reforms;
Business and Government Relations;
Safety;
Agriculture and Agribusiness Industry;
Europe
Bell, David E., and Mary Louise Shelman. "GLOBALGAP: Food Safety and Private Standards." Harvard Business School Case 509-004, January 2009. (Revised October 2009.)
- October 2008 (Revised January 2011)
- Case
Lawrence Trinh: Venturing to Vietnam
By: Joshua D. Margolis and Rachel Gordon
Should Lawrence Trinh pursue his aspiration of working in Vietnam—and if so, what set of principles and practices should he adopt if he encounters corruption? These are questions that reverberate for many students who wish to work in emerging markets and other contexts...
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Keywords:
Developing Countries and Economies;
Ethics;
Investment;
Leadership Development;
Emerging Markets;
Personal Development and Career;
Welfare;
Financial Services Industry
Margolis, Joshua D., and Rachel Gordon. "Lawrence Trinh: Venturing to Vietnam." Harvard Business School Case 409-017, October 2008. (Revised January 2011.)
- 1997
- Dictionary Entry
Incommensurable Values
By: Nien-he Hsieh
Values, such as liberty and equality, are sometimes said to be incommensurable in the sense that their value cannot be reduced to a common measure. The possibility of value incommensurability is thought to raise deep questions about practical reason and rational choice...
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Hsieh, Nien-he. "Incommensurable Values." In Stanford Encyclopedia of Philosophy, edited by Edward N. Zalta. Stanford University, 1997. Electronic. (First published Mon Jul 23, 2007; substantive revision Wed Jul 14, 2021.)
- 2007
- Text Book
Teaching the Moral Leader: A Literature-Based Leadership Course
By: Sandra J. Sucher
This book is a comprehensive, practical manual to help instructors integrate moral leadership in their own courses, drawing from the experience and resources of the Harvard Business School course "The Moral Leader," an MBA elective taken by thousands of HBS students... View Details
Keywords:
Competency and Skills;
Curriculum and Courses;
Moral Sensibility;
Body of Literature;
Books;
Leadership;
Personal Development and Career
Sucher, Sandra J. Teaching the Moral Leader: A Literature-Based Leadership Course. Routledge, 2007.
- December 2006 (Revised January 2007)
- Case
Infosys in India: Building a Software Giant in a Corrupt Environment
By: Rawi E. Abdelal, Rafael M. Di Tella and Prabakar (PK) Kothandaraman
Shortly after Infosys was founded in 1981, its managers faced a major turning point when they made a decision to operate without giving in to the petty corruption rife in the Indian economy. Within just a few years, that decision had truly defined the company. Over the...
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Keywords:
History;
Management Style;
Moral Sensibility;
Policy;
Business and Government Relations;
Decisions;
Business Growth and Maturation;
Situation or Environment;
Crime and Corruption;
Business Strategy;
Information Technology Industry;
Computer Industry;
India
Abdelal, Rawi E., Rafael M. Di Tella, and Prabakar (PK) Kothandaraman. "Infosys in India: Building a Software Giant in a Corrupt Environment." Harvard Business School Case 707-030, December 2006. (Revised January 2007.)
- July 2006 (Revised August 2007)
- Case
Charles Veillon, S.A. (A)
By: Lynn S. Paine and Aldo Sesia
The top management team at Charles Veillon, a Swiss mail-order company, is considering whether to work with a human rights organization to monitor the labor practices of its suppliers. A particular concern is avoiding child labor and other forms of workplace coercion....
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Paine, Lynn S., and Aldo Sesia. "Charles Veillon, S.A. (A)." Harvard Business School Case 307-002, July 2006. (Revised August 2007.)
- 2006
- Chapter
Three Practical Challenges of Moral Leadership
By: Joshua D. Margolis and Andrew Molinsky
- January 2006
- Case
Ron Perez (A)
By: Lynn S. Paine
The division human resources officer must decide whether to discipline a long-time employee for misusing company time and for improperly filling out time cards for his work on government contracts. Intended to focus on the various factors relevant to disciplining...
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Keywords:
Ethics;
Moral Sensibility;
Employees;
Business or Company Management;
Management Practices and Processes;
Organizations;
Crime and Corruption
Paine, Lynn S. "Ron Perez (A)." Harvard Business School Case 306-084, January 2006.
- November 2005 (Revised July 2006)
- Case
Two Tough Calls (A)
A young female manager must decide whether to terminate two poorly performing managers who work for her. Shows the practical and ethical issues involved in firing decisions.
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Badaracco, Joseph L., Jr. "Two Tough Calls (A)." Harvard Business School Case 306-027, November 2005. (Revised July 2006.)
- February 2004 (Revised April 2005)
- Exercise
Necessary Evils: A Diagnostic Exercise
By: Joshua D. Margolis and Andrew Molinsky
Central to the work of leaders and professionals are tasks that entail harming one party to deliver benefits or advance valued and worthy goals. Sometimes a person must, as part of his or her job, perform an act that causes emotional, material, or physical harm to...
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Keywords:
Decision Choices and Conditions;
Leadership;
Problems and Challenges;
Ethics;
Management Skills
Margolis, Joshua D., and Andrew Molinsky. "Necessary Evils: A Diagnostic Exercise." Harvard Business School Exercise 404-027, February 2004. (Revised April 2005.)
- October 2003 (Revised April 2006)
- Background Note
Moral Reasoning: A Practical Guide for Leaders
By: Sandra J. Sucher
We encounter moral or ethical challenges in our professional lives, in our close relationships, and as members of the broader communities that we are part of. This methodology demonstrates how moral reasoning works and how it can be integrated into a problem-solving...
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Keywords:
Decision Making;
Moral Sensibility;
Management Systems;
Problems and Challenges;
Civil Society or Community
Sucher, Sandra J. "Moral Reasoning: A Practical Guide for Leaders." Harvard Business School Background Note 604-054, October 2003. (Revised April 2006.)
- April 2003 (Revised October 2004)
- Case
Novartis: The Challenge of Success (B)
By: Sandra J. Sucher and Stacy McManus
When Dr. Daniel Vasella learned of the early Phase 1 trial results, he immediately decided what course of action Novartis would take. Students will be able to examine and assess the concrete steps, and the rationale behind them, that Novartis took in response to this...
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Keywords:
Decision Making;
Moral Sensibility;
Innovation and Invention;
Distribution;
Product Development;
Production;
Problems and Challenges;
Research and Development;
Biotechnology Industry;
Pharmaceutical Industry
Sucher, Sandra J., and Stacy McManus. "Novartis: The Challenge of Success (B)." Harvard Business School Case 603-044, April 2003. (Revised October 2004.)
- November 2001 (Revised April 2005)
- Case
Lonestar
By: Michael A. Wheeler and Georgia Levenson
Explores the legal and ethical responsibilities of a manager who believes that he has heard of a serious instance of sexual harassment, but who has been implored by the victim not to report it. Discussion can focus on the immediate problem or be expanded to a broader...
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Keywords:
Working Conditions;
Management Practices and Processes;
Ethics;
Crisis Management;
Legal Liability
Wheeler, Michael A., and Georgia Levenson. "Lonestar." Harvard Business School Case 902-006, November 2001. (Revised April 2005.)
- November 2001
- Background Note
Global Approaches to Anti-Corruption
By: Joseph Hinsey, Guhan Subramanian and Michelle Kalka
In the 1970s, a series of unpleasant revelations about corporate conduct, culminating in the public disclosure about unsavory business practices abroad by more than 400 U.S. corporations, jarred popular perceptions concerning business ethics. Congress responded by...
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Keywords:
Crime and Corruption;
Globalization;
Developing Countries and Economies;
Laws and Statutes;
Ethics;
Corporate Social Responsibility and Impact;
Information Industry;
United States
Hinsey, Joseph, Guhan Subramanian, and Michelle Kalka. "Global Approaches to Anti-Corruption." Harvard Business School Background Note 902-062, November 2001.