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- News (443)
- Research (2,123)
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- Faculty Publications (1,351)
Show Results For
-
All HBS Web
(2,800)
- News (443)
- Research (2,123)
- Events (36)
- Multimedia (14)
- Faculty Publications (1,351)
- January–February 2013
- Article
A Field Investigation of Multilevel Cynicism Toward Change
By: K. A. DeCelles, Paul E. Tesluk and Faye S. Taxman
Although most research on cynicism toward change (CTC) has been conceptualized at the individual level, we propose that CTC is better conceptualized as a multilevel phenomenon, acting as both an employee attitude and an organizational climate. We conducted a multilevel...
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DeCelles, K. A., Paul E. Tesluk, and Faye S. Taxman. "A Field Investigation of Multilevel Cynicism Toward Change." Organization Science 24, no. 1 (January–February 2013): 154–171.
- 2014
- Article
Notes from the Search for Deep Indicators in Services
By: James L. Heskett
Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this...
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Heskett, James L. "Notes from the Search for Deep Indicators in Services." Journal of Service Management 25, no. 3 (2014): 298–309.
- 2009
- Working Paper
Altruistic Dynamic Pricing with Customer Regret
By: Julio J. Rotemberg
A model is considered where firms internalize the regret costs that consumers experience when they see an unexpected price change. Regret costs are assumed to be increasing in the size of price changes and this can explain why the size of price increases is less...
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- 11 Dec 2007
- First Look
First Look: December 11, 2007
expectations to businesspeople. He also published forecasts through syndicated newspaper columns and made public pronouncements on the future of the economy—including a notorious statement on the eve of the October 1929 stock-market crash that optimistically View Details
Keywords:
Martha Lagace
- March–April 2023
- Article
Market Segmentation Trees
By: Ali Aouad, Adam Elmachtoub, Kris J. Ferreira and Ryan McNellis
Problem definition: We seek to provide an interpretable framework for segmenting users in a population for personalized decision making. Methodology/results: We propose a general methodology, market segmentation trees (MSTs), for learning market...
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Keywords:
Decision Trees;
Computational Advertising;
Market Segmentation;
Analytics and Data Science;
E-commerce;
Consumer Behavior;
Marketplace Matching;
Marketing Channels;
Digital Marketing
Aouad, Ali, Adam Elmachtoub, Kris J. Ferreira, and Ryan McNellis. "Market Segmentation Trees." Manufacturing & Service Operations Management 25, no. 2 (March–April 2023): 648–667.
- October 2010
- Article
Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution
By: Deepak Malhotra and Jeremy Ginges
The paper extends research on fixed-pie perceptions by suggesting that disputants may prefer proposals that are perceived to be equally attractive to both parties (i.e., balanced) rather than one-sided, because balanced agreements are seen as more likely to be...
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Keywords:
Fixed Pie;
Balance;
Peace;
Negotiation;
Agreements and Arrangements;
Conflict and Resolution;
Government and Politics;
Balance and Stability;
Forecasting and Prediction;
Attitudes;
Israel;
Palestinian state
Malhotra, Deepak, and Jeremy Ginges. "Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution." Judgment and Decision Making 5, no. 6 (October 2010): 420–427.
- 2024
- Working Paper
Consumer Inertia and Market Power
By: Alexander MacKay and Marc Remer
We study the pricing decisions of firms in the presence of consumer inertia. Inertia, which can arise from habit formation, brand loyalty, and switching costs, generates dynamic pricing incentives. These incentives mediate the impact of competition on market power in...
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Keywords:
Consumer Inertia;
Market Power;
Dynamic Competition;
Demand Estimation;
Consumer Behavior;
Markets;
Performance;
Competition;
Price
MacKay, Alexander, and Marc Remer. "Consumer Inertia and Market Power." Harvard Business School Working Paper, No. 19-111, April 2019. (Revised January 2024. Direct download.)
- October 2015
- Article
Hormones and Ethics: Understanding the Biological Basis of Unethical Conduct
By: Jooa Julie Lee, Francesca Gino, Ellie Shuo Jin, Leslie K. Rice and Robert A. Josephs
Globally, fraud has been rising sharply over the last decade, with current estimates placing financial losses at greater than $3.7 trillion dollars annually. Unfortunately, fraud prevention has been stymied by lack of a clear and comprehensive understanding of its...
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Lee, Jooa Julie, Francesca Gino, Ellie Shuo Jin, Leslie K. Rice, and Robert A. Josephs. "Hormones and Ethics: Understanding the Biological Basis of Unethical Conduct." Journal of Experimental Psychology: General 144, no. 5 (October 2015): 891–897.
- 2011
- Working Paper
The Importance of Work Context in Organizational Learning from Error
By: Lucy H. MacPhail and Amy C. Edmondson
This paper examines the implications of work context for learning from errors in organizations. Prior research has shown that attitudes and behaviors related to error vary between groups within organizations but has not investigated or theorized the ways in which...
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- September – October 2007
- Article
Trading Patterns and Excess Comovement of Stock Returns
By: Robin Greenwood and Nathan Sosner
n April 2000, 30 stocks were replaced in the Nikkei 225 Index. The unusually broad index redefinition allowed for a study of the effects of index-linked trading on the excess comovement of stock returns. A large increase occurred in the correlation of trading volume of...
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Greenwood, Robin, and Nathan Sosner. "Trading Patterns and Excess Comovement of Stock Returns." Financial Analysts Journal 63, no. 5 (September–October 2007): 69–81.
- April 1997
- Case
Private Management and Public Schools (B)
Examines the prospects for private management in U.S. public schools. Focuses on the education and business strategies of firms seeking to expand as a result of charter school legislation that allowed for-profit entities to enter and compete for students with access to...
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Keywords:
For-Profit Firms;
Public Sector;
Value;
Education;
Business Strategy;
Government and Politics;
Education Industry;
United States
Dyck, Alexander, and Danielle J. Melito. "Private Management and Public Schools (B)." Harvard Business School Case 797-114, April 1997.
- 20 Oct 2015
- HBS Seminar
Elizabeth Pontikes, University of Chicago Booth School of Business
- TeachingInterests
MBA Required Curriculum—Strategy
By: Benjamin C. Esty
The objective of this course is to help students develop the skills for formulating strategy. It provides an understanding of:
- A firm's operative environment and how to sustain competitive advantage.
- How to generate superior... View Details
- 2018
- Working Paper
Algorithm Appreciation: People Prefer Algorithmic to Human Judgment
By: Jennifer M. Logg, Julia A. Minson and Don A. Moore
Even though computational algorithms often outperform human judgment, received wisdom suggests that people may be skeptical of relying on them (Dawes, 1979). Counter to this notion, results from six experiments show that lay people adhere more to advice when they think...
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Keywords:
Algorithms;
Accuracy;
Advice Taking;
Forecasting;
Theory Of Machine;
Mathematical Methods;
Decision Making;
Forecasting and Prediction;
Trust
Logg, Jennifer M., Julia A. Minson, and Don A. Moore. "Algorithm Appreciation: People Prefer Algorithmic to Human Judgment." Harvard Business School Working Paper, No. 17-086, March 2017. (Revised April 2018.)
- September 2023
- Supplement
Accelerating with Caution: Forecasting and Managing birddogs’ Growth (B)
By: Mark Egan
As 2017 was drawing to a close, birddogs’ founder and CEO, Peter Baldwin, was working with his CFO Jack Sullivan to prepare for 2018. Their task at hand? To predict the demand for their product in the coming season, determine the appropriate investments in working...
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Keywords:
Working Capital;
Forecasting and Prediction;
Expansion;
Production;
Apparel and Accessories Industry
Egan, Mark. "Accelerating with Caution: Forecasting and Managing birddogs’ Growth (B)." Harvard Business School Supplement 224-024, September 2023.
- 03 Apr 2012
- Working Paper Summaries
Clear and Present Danger: Planning and New Venture Survival Amid Political and Civil Violence
Keywords:
by Shon Hiatt & Wesley Sine
- 17 Oct 2023
- HBS Case
With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees
structure also has to be ‘right’ in order to be successful.” Benefiting from subscriptions while guarding against subscription fatigue For companies, the benefits of the subscription model include more stable and predictable revenue...
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- 20 Aug 2013
- First Look
First Look: August 20
Publications August 2013 Marketing Science Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans By: Chung, Doug J., Thomas Steenburgh, and K. Sudhir Abstract—We estimate a dynamic structural model of sales force...
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Keywords:
Anna Secino
- Research Summary
Flexibility in Manufacturing Systems
David M. Upton has examined the management of flexibility in manufacturing systems. Although flexibility has become an issue of critical competitive importance in a growing number of industries, it remains an ill-understood concept. The broad use of the term and its...
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- June 2021
- Article
Does the Freedom of Information Act Foil the Securities and Exchange Commission's Intent to Keep Investigations Confidential?
By: Braiden Coleman, Kenneth Merkley, Brian Miller and Joseph Pacelli
The Securities and Exchange Commission (SEC) has a long-standing policy to keep formal investigations confidential. In this study, we examine the extent to which compliance with the Freedom of Information Act (FOIA) provides investors with information about ongoing SEC...
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Keywords:
Securities And Exchange Commission (SEC) Investigations;
Freedom Of Information Act (FOIA);
Exemption Denials
Coleman, Braiden, Kenneth Merkley, Brian Miller, and Joseph Pacelli. "Does the Freedom of Information Act Foil the Securities and Exchange Commission's Intent to Keep Investigations Confidential?" Management Science 67, no. 6 (June 2021).