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All HBS Web
(414)
- News (22)
- Research (361)
- Multimedia (1)
- Faculty Publications (287)
- 21 Oct 2022
- Research & Ideas
People Trust Business, But Expect CEOs to Drive Social Change
Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone...
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by Scott Van Voorhis
- Web
Topics - HBS Working Knowledge
Influence (71) Practice (1) Prejudice and Bias (57) Price Bubble (6) Price (35) Private Equity (16) Private Ownership (1) Private Sector (1) Problems and Challenges (117) Product Design (14) Product Development (12) Product Launch (3)...
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- Article
Whites See Racism as a Zero-Sum Game That They Are Now Losing
By: Michael I. Norton and Samuel R. Sommers
Although some have heralded recent political and cultural developments as signaling the arrival of a post-racial era in America, several legal and social controversies regarding "reverse racism" highlight Whites' increasing concern about anti-White bias. We show that...
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Keywords:
Racism;
Zero-sum Game;
Bias;
Affirmative Action;
Prejudice and Bias;
Race;
Social Issues;
United States
Norton, Michael I., and Samuel R. Sommers. "Whites See Racism as a Zero-Sum Game That They Are Now Losing." Perspectives on Psychological Science 6, no. 3 (May 2011): 215–218.
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The study, coauthored by Harvard...
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- 21 Feb 2023
- Research & Ideas
What's Missing from the Racial Equity Dialogue?
context. I believe that once we can articulate how racism harms everyone, we are closer to dismantling the system that harms us all. Broderick Turner is an assistant professor of marketing at Virginia Tech’s Pamplin College of Business and cofounder of the Technology,...
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by Danielle Kost
- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
his research, race and racism in the marketplace, and more. Turner founded and runs the Technology Race and Prejudice Lab, also known as the T.R.A.P. Lab. Barbara DeLollis: Why do you research race and technology? Broderick Turner: As a...
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by Barbara DeLollis
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
Most companies rely on artificial intelligence-based algorithms to make a wide variety of business decisions—from pinpointing the products customers prefer to determining which resumes should go to hiring managers. The problem for companies trying to advance racial...
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by Rachel Layne
- Web
Human Behavior & Decision-Making - Faculty & Research
and government policymakers can counteract consumers’ biases. Keywords: Technology Adoption; Consumer Behavior; Government Legislation; Prejudice and Bias; Auto Industry; Technology Industry Citation Register to Read Related Agarwal,...
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- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
In a cluttered online world, few can resist the convenience of an automated ranking when deciding what movie to watch on Netflix or which seafood restaurant looks promising in a Google search. But when it comes to finding a job candidate or someone to do a basic...
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- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
Working on a $30 million historical epic about the Tang Dynasty to be set in China, Hollywood screenwriter David Franzoni struggled to make the story appeal to Western audiences. Then Franzoni hit upon an idea: tell the tale through the eyes of a foreign-born general...
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by Michael Blanding
- Web
Health Care - Faculty & Research
triaging. Understanding and addressing these disparities will be important for improving care equity and informing health care delivery support algorithms. Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and...
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- Portrait Project
Arielle Anderson
Everyone wants to be seen and accepted. I had gone through life feeling either overlooked and invisible or misunderstood and rejected. Setbacks in childhood left me feeling inadequate in adulthood. I battled crippling social anxiety and faced the realities of View Details
- 17 Dec 2018
- Research & Ideas
Women Receive Harsher Punishment at Work Than Men
The evidence has long shown that women are discriminated against in the workplace. Now it appears that they are even punished more harshly than men when they are in the wrong. A new research paper reveals that when women at Wells Fargo engaged in misconduct, “they were...
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- Article
Unconscious Bias Training That Works
By: Francesca Gino and Katherine Coffman
To become more diverse, equitable, and inclusive, many companies have turned to unconscious bias (UB) training. By raising awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character, it strives to...
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Keywords:
Implicit Bias;
Social Integration;
Empathy;
Prejudice and Bias;
Employees;
Training;
Attitudes;
Behavior;
Organizational Change and Adaptation
Gino, Francesca, and Katherine Coffman. "Unconscious Bias Training That Works." Harvard Business Review 99, no. 5 (September–October 2021): 114–123.
- 21 Jul 2020
- Cold Call Podcast
Starbucks Commits to Raising Awareness of Racial Bias
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
For more than a century, the long, stately rows of Encyclopædia Britannica have been a fixture on the shelves of many an educated person's home—the smooshed-together diphthong in the first word a symbol of old-world erudition and gravitas. So it was a shock to many...
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- 02 Jan 2024
- Cold Call Podcast
Should Businesses Take a Stand on Societal Issues?
Keywords:
Re: Hubert Joly
- January 2024
- Case
Deion Sanders: The Prime Effect
By: Hise O. Gibson, Nicole Gilmore and Alicia Dadlani
In 2023, Deion Sanders, known as “Coach Prime,” became head football coach of the University of Colorado Boulder (CU). Sanders was tasked with leading CU’s struggling football program, which had only achieved one winning season in the last 15 years, back to glory. Many...
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Keywords:
Leadership Style;
Leading Change;
Management Style;
Race;
Prejudice and Bias;
Sports;
Experience and Expertise;
Sports Industry;
United States;
Colorado
Gibson, Hise O., Nicole Gilmore, and Alicia Dadlani. "Deion Sanders: The Prime Effect." Harvard Business School Case 624-001, January 2024.
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues put together a toolkit to aid managers in recognizing and mitigating discrimination on online platforms. Platforms like Airbnb...
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- 08 May 2023
- Research & Ideas
How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs
What does fearmongering about immigration have to do with crowdfunding new ideas on Kickstarter? For Black, Asian, and Hispanic entrepreneurs, such rhetoric can undermine fundraising efforts, making it even less likely that new ideas will come to fruition, argues...
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by Scott Van Voorhis