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Show Results For
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All HBS Web
(2,439)
- People (1)
- News (404)
- Research (1,698)
- Events (5)
- Multimedia (8)
- Faculty Publications (588)
- 27 Sep 2017
- HBS Seminar
Judith Chevalier, Yale School of Management
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
sector. Break Your Addiction to Service Heroes It's possible for organizations to reduce costs while dramatically enhancing customer service. The key? Don't try to be good at everything. Research Papers Mitigating the Negative Effects of...
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- Research Summary
The Impact of ABC on Managerial Decisions
In this type of research, Ratna Sarkar seeks to determine whether, in fact, new cost systems such as ABC (Activity Based Costing) have a measurable effect on managerial decisions regarding product and customer mix.
The theory of ABC is now academically established,... View Details
- 28 Nov 2018
- HBS Seminar
Paul Niehaus, University of California San Diego, Department of Economics
- Article
Third-party Punishment as a Costly Signal of Trustworthiness
By: Jillian J. Jordan, Moshe Hoffman, Paul Bloom and David G. Rand
Third-party punishment (TPP), in which unaffected observers punish selfishness, promotes cooperation by deterring defection. But why should individuals choose to bear the costs of punishing? We present a game theoretic model of TPP as a costly signal of...
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Jordan, Jillian J., Moshe Hoffman, Paul Bloom, and David G. Rand. "Third-party Punishment as a Costly Signal of Trustworthiness." Nature 530, no. 7591 (2016): 473–476.
- 11 Oct 2007
- Working Paper Summaries
How Firms Respond to Being Rated
- May 2010 (Revised August 2010)
- Case
Breaking the Buck
By: Robert C. Pozen and Elizabeth Leonard
After an incredibly volatile six months since Lehman Brothers declared bankruptcy, Finbar McCall contemplated his options. As the investment manager of RPG Prime Reserve Fund, Inc. (RPGXX), McCall had just heard the news that the U.S. Treasury was extending the...
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Keywords:
Change Management;
Financial Crisis;
Financial Management;
Insurance;
Investment Funds;
Business and Government Relations;
Business and Shareholder Relations;
Financial Services Industry
Pozen, Robert C., and Elizabeth Leonard. "Breaking the Buck." Harvard Business School Case 310-135, May 2010. (Revised August 2010.)
- December 2003 (Revised October 2014)
- Case
Alusaf Hillside Project
By: Kenneth S. Corts and John R. Wells
The aluminum industry has suffered from long periods of depressed prices and profits interspersed with relatively short-lived price and profit peaks. The case investigates why this has occured, focusing on the decision Alusaf must make on whether to invest in a major...
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Keywords:
Decision Making;
Business Cycles;
Financial Crisis;
Metals and Minerals;
Financial Strategy;
Investment;
Price;
Profit;
Demand and Consumers;
Industry Structures
Corts, Kenneth S., and John R. Wells. "Alusaf Hillside Project." Harvard Business School Case 704-458, December 2003. (Revised October 2014.)
"Behavioral Hazard in Health Insurance"
A fundamental implication of standard moral hazard models is overuse of low-value medical care because copays are lower than costs. In these models, the demand curve alone can be used to make welfare statements, a fact relied on by much empirical work. There is...
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- 2012
- Other Book
Redefining German Health Care: Moving to a Value-Based System
By: Michael E. Porter and Clemens Guth
The German health care system is on a collision course with budget realities. Costs are high and rising, and quality problems are becoming ever more apparent. Decades of reforms have produced little change to these troubling trends. Why has Germany failed to solve...
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Keywords:
Health
Porter, Michael E., and Clemens Guth. Redefining German Health Care: Moving to a Value-Based System. Heidelberg: Springer, 2012.
- Article
Trust and Incentives in Agency
By: Ramon Casadesus-Masanell and Daniel F Spulber
Contracts between a principal and an agent are not formed in a vacuum. Although formal contracts between a principal and an agent contain explicit incentives for performance, the relationship between a principal and an agent also involves implicit incentives. Three...
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Keywords:
Trust;
Motivation and Incentives;
Agency Theory;
Contracts;
Market Transactions;
Performance;
Relationships;
Societal Protocols;
Legal Liability;
Cost
Casadesus-Masanell, Ramon, and Daniel F Spulber. "Trust and Incentives in Agency." Southern California Interdisciplinary Law Journal 15, no. 1 (Fall 2005): 45–104.
- October 2017
- Case
Pricing PatientPing
By: Frank V. Cespedes, Julia Kelley and Amram Migdal
In 2017, Jay Desai, the CEO of Boston-based health care technology company PatientPing, had to consider a number of interrelated pricing challenges. Founded in late 2013, PatientPing sold a software platform that allowed health care providers to receive real-time...
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Keywords:
Pricing;
Health Tech;
Health Technology;
Marketing;
Sales Process;
Sales Strategy;
Price;
Sales;
Marketing Strategy;
Health Care and Treatment;
Health Industry;
Technology Industry;
Boston;
North America;
Massachusetts;
United States
Cespedes, Frank V., Julia Kelley, and Amram Migdal. "Pricing PatientPing." Harvard Business School Case 818-017, October 2017.
- 09 Apr 2024
- Research & Ideas
When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge
For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for...
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Keywords:
by Glen Justice
- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
minimized. Clearly, speed can be used to enhance product development and innovation, providing faster responses to customer needs. But it can also be used effectively by fast imitators, like Fox, to both save design View Details
Keywords:
by James Heskett
- 12 Oct 2010
- Working Paper Summaries
Crashes and Collateralized Lending
- Web
Application Process - MBA
in this essay; it is best to answer the question in clear and concise language that those of us who don't know your world can understand. Joint program applicants for the Harvard Medical School, Harvard School of Dental Medicine, Harvard Law School, and Harvard Kennedy...
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- December 2008
- Case
Merrimack Tractors and Mowers: LIFO or FIFO?
By: William J. Bruns Jr., Sharon Bruns and Susan S. Hameling
At Merrimack Tractors and Mowers in 2008, product manufacturing costs are increasing faster than competitors' costs, and as a result earnings are likely to fall below those reported in 2007. The company president and the company controller have discussed this problem,...
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Keywords:
International;
Financial;
Reporting;
Standards;
Inventory;
Business Ethics;
Assets;
Valuation;
Ethics;
Taxation;
Financial Reporting;
Manufacturing Industry
Bruns, William J., Jr., Sharon Bruns, and Susan S. Hameling. "Merrimack Tractors and Mowers: LIFO or FIFO?" Harvard Business School Brief Case 083-217, December 2008.
- October 2008 (Revised November 2010)
- Case
NEC Electronics
By: C. Fritz Foley, Robin Greenwood and James Quinn
Why do shares in NEC Electronics, a publicly listed subsidiary of Japan conglomerate NEC, trade at a discount to their fundamental value? Can Perry Capital, a U.S. hedge fund, restructure this subsidiary and generate significant returns? This case provides students...
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Keywords:
Restructuring;
Private Equity;
Investment Return;
Ownership Stake;
Business and Shareholder Relations;
Financial Services Industry;
Japan
Foley, C. Fritz, Robin Greenwood, and James Quinn. "NEC Electronics." Harvard Business School Case 209-001, October 2008. (Revised November 2010.)
- 2016
- Working Paper
The Structure of Board Committees
By: Kevin D. Chen and Andy Wu
We document and analyze board committee structures utilizing a novel dataset containing full board committee membership for over 6,000 firms. Board committees provide benefits (specialization, efficiency, and accountability benefits) and costs (information...
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Keywords:
Board Of Directors;
Board Committees;
Specialization;
Accountability;
Information Segregation;
Overloaded Directors;
Multi-commitee Directors;
Sarbanes-Oxley Act;
Corporate Accountability;
Governing and Advisory Boards;
Accounting;
Corporate Governance
Chen, Kevin D., and Andy Wu. "The Structure of Board Committees." Harvard Business School Working Paper, No. 17-032, October 2016.
- Article
Consumers' Misunderstanding of Health Insurance
By: George Loewenstein, Joelle Y. Friedman, Barbara McGill, Sarah Ahmad, Suzanne Linck, Stacey Sinkula, John Beshears, James J. Choi, Jonathan Kolstad, David Laibson, Brigitte C. Madrian, John A. List and Kevin G. Volpp
We report results from two surveys of representative samples of Americans with private health insurance. The first examines how well Americans understand, and believe they understand, traditional health insurance coverage. The second examines whether those insured...
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Keywords:
Behavioral Economics;
Simplification;
Insurance;
Consumer Behavior;
Health Care and Treatment;
Cognition and Thinking;
Insurance Industry;
Health Industry;
United States
Loewenstein, George, Joelle Y. Friedman, Barbara McGill, Sarah Ahmad, Suzanne Linck, Stacey Sinkula, John Beshears, James J. Choi, Jonathan Kolstad, David Laibson, Brigitte C. Madrian, John A. List, and Kevin G. Volpp. "Consumers' Misunderstanding of Health Insurance." Journal of Health Economics 32, no. 5 (September 2013): 850–862.