Show Results For
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All HBS Web
(3,528)
- Faculty Publications (792)
Show Results For
-
All HBS Web
(3,528)
- Faculty Publications (792)
- September 1972 (Revised February 1984)
- Case
Blanchard Importing and Distribution Co., Inc.
- Research Summary
Capital flows in a Globalized Economy: The Role of Policies and Institutions (joint with Sebnem Kalemli-Ozcan and Vadym Volosovych)
- Research Summary
Consumer Decision Making and Behavioral Research
John Gourville’s research focuses on consumer behavior, especially in the areas of pricing and consumer decision making. In the area of pricing, for instance, he has looked at the role of time on how consumers interpret and react to product costs and prices.... View Details
- Research Summary
Consumerism and the Distributed Delivery of Health Care
- Research Summary
Corporate transparency and information disclosure strategies
- Research Summary
Designing Productive Zones of Privacy
A common theme that integrates my research and course development is how increasingly transparent workplaces can improve productivity and performance by putting up certain boundaries to observation. While the research above empirically and theoretically explores the... View Details
- Teaching Interest
Field Course: Social Innovation Lab
- Research Summary
Financial Markets and Corporate Governance
- Forthcoming
- Article
From Bupkis to Sechel in Health Care
- Research Summary
Growth and the Quality of Foreign Direct Investment: Is All FDI Equal? (joint with Andrew Charlton)
- Research Summary
How to Manage Customers for Increased Profits and Customer Satisfaction
- Forthcoming
- Article
Improving Customer Compatibility with Tradeoff Transparency
- Forthcoming
- Book
Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models
- Teaching Interest
Leadership and Organizational Behavior (LEAD)
Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections). This course focuses on how managers become effective leaders by addressing the human side of enterprise.
The course is divided into five modules:
- Teaching Interest
Managing Service Operations - MBA Elective Curriculum
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course investigates the distinct challenges inherent in leading service operations, which make up... View Details
- Teaching Interest
Marketing Strategies for Profitable Growth—China
- Forthcoming
- Article
Networking Frictions in Venture Capital, and the Gender Gap in Entrepreneurship
- Aug 2014
- Conference Presentation
Online Word of Mouth and Product Quality Disagreement
- Research Summary
Overview
- Research Summary
Overview
Professor Tamayo studies dynamic competition for customer membership. Generally, firms that implement a membership model charge a... View Details