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- Faculty Publications (22)
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- All HBS Web (361)
- Faculty Publications (22)
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
particularly young people: the diverse, inclusive workplaces they’ve worked hard to develop. “Job seekers are more likely to click on job ads for firms with high diversity scores when presented with this information.” “Job seekers are...
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by Sean Silverthorne
- Blog
The Harvard Business School Faculty Summer Reader 2023
of his larger look at the role of public places in a democratic society. That leads to my second reading issue, saving democracy. I will read The Great Experiment: Why Diverse Democracies Fall Apart and How They Can Endure by Yascha...
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- August 1996 (Revised August 1997)
- Case
TNT Limited's Logistics Services in Asia (A): The Strategy
By: Michael Y. Yoshino and Carin-Isabel Knoop
Meredith Hellicar's mission as general manager of corporate development is to make TNT Ltd. one of the biggest and most diverse transport and logistic companies in the world, with approximately $5 billion in turnover in 1993, a leading provider of logistics services in...
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Keywords:
Business or Company Management;
Managerial Roles;
Distribution;
Logistics;
Mission and Purpose;
Partners and Partnerships;
Strategy;
Diversification;
Transportation Industry;
Asia;
China;
Indonesia;
Thailand
Yoshino, Michael Y., and Carin-Isabel Knoop. "TNT Limited's Logistics Services in Asia (A): The Strategy." Harvard Business School Case 397-017, August 1996. (Revised August 1997.)
- 10 Feb 2021
- Blog Post
What You Can Do to Create an Anti-Racist Organization
dedicated to social justice, has dedicated her career to this work. She recently joined us at HBS to share her expertise, insights, and recommendations for action steps that will create anti-racist organizations. MEET DANIKA MANSO-BROWN...
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- November 2005 (Revised March 2007)
- Case
Leadership Development at Goldman Sachs
By: Boris Groysberg, Scott A. Snook and David Lane
In November 1999, 11 of Goldman Sachs' finest gathered to put the final touches on a revolutionary leadership development plan. Following Goldman's explosive growth during the 1990s and its eventual IPO in 1999, a diverse group of leaders from across the firm were...
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Keywords:
Initial Public Offering;
Leadership Development;
Growth and Development Strategy;
Management Skills;
Organizational Design;
Planning
Groysberg, Boris, Scott A. Snook, and David Lane. "Leadership Development at Goldman Sachs." Harvard Business School Case 406-002, November 2005. (Revised March 2007.)
- 09 Jun 2023
- Blog Post
Actions Organizations Can Take to Communicate Their Commitment to Diversity, Equity, Inclusion, and Belonging
employees’ lived experiences within the organization. “Institutional commitment to diversity and equity is not only built into policy and action,” Eliason noted, “it is built into culture and climate.” She View Details
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All Industries
- 2018
- Chapter
How the Other Half Thinks: The Psychology of Advising
By: Hayley Blunden and Francesca Gino
This chapter integrates research on advice interactions, motivations for advising, and the psychological consequences of serving in an advisor role to develop a more comprehensive perspective on the psychology of advising. By connecting this work, which spans various...
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Keywords:
Advice;
Advice Giving;
Advisor;
Self-other;
Helping;
Interpersonal Communication;
Cognition and Thinking;
Social Psychology
Blunden, Hayley, and Francesca Gino. "How the Other Half Thinks: The Psychology of Advising." Chap. 3 in The Oxford Handbook of Advice, edited by E.L. MacGeorge and L.M. Van Swol, 43–68. New York: Oxford University Press, 2018.
- April 17, 2021
- Article
Reimagining India's Health System: A Lancet Citizens' Commission
By: Vikram Patel, Kiran Mazumdar-Shaw, Gagandeep Kang, Pamela Das and Tarun Khanna
This commentary announces the launch of the Lancet Citizens’ Commission on Reimagining India’s Health System. The Commission is an ambitious, cross-sectoral effort to develop a citizens’ roadmap to achieving universal health coverage (UHC) in India in the next decade....
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Patel, Vikram, Kiran Mazumdar-Shaw, Gagandeep Kang, Pamela Das, and Tarun Khanna. "Reimagining India's Health System: A Lancet Citizens' Commission." Lancet 397, no. 10283 (April 17, 2021). (Comment.)
- 2020
- Working Paper
Draw Near to Go Far: The Role of Convergence in Capitalizing on Exploration
By: Carolyn Fu
Organizations are often advised to engage heavily in exploration in order to succeed – to cast a wide net for diverse solutions that are superior to what they currently exploit. However, what is the organization to do when the fruits of its exploration are inconsistent...
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Fu, Carolyn. "Draw Near to Go Far: The Role of Convergence in Capitalizing on Exploration." Working Paper, April 2020.
- 14 Jul 2020
- Blog Post
Creating Inclusive Recruiting Events in a Time of Innovation
if you hope to build a more diverse team. We also recommend explicitly stating your company’s commitment to diversity and inclusion within event descriptions. Link to Employee...
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All Industries
- Article
Fighting Bias on the Front Lines
By: Alexandra C. Feldberg and Tami Kim
Most companies aim for exceptional customer service, but too few are attentive to the subtle discrimination by frontline employees that can alienate customers, lead to lawsuits, or even cause lasting brand damage by going viral.
This article presents research... View Details
This article presents research... View Details
Keywords:
Customer Service;
Customer Focus and Relationships;
Service Delivery;
Diversity;
Prejudice and Bias;
Organizational Change and Adaptation
Feldberg, Alexandra C., and Tami Kim. "Fighting Bias on the Front Lines." Harvard Business Review 99, no. 6 (November–December 2021): 90–98.
- 12 Dec 2023
- Blog Post
Bridging Science and Business: My Summer Internship at Eli Lilly
Johnson's JJDC to AI and Data Strategy at Moderna, and even philanthropic efforts in Alzheimer's research within Bill Gates' private investment office, my classmates and I didn't just scatter across the biotech industry—we purposefully immersed ourselves in its View Details
- 16 Jun 2023
- Blog Post
Actively Addressing Unconscious Bias in Recruiting
The importance of naming and addressing institutional racism has many people focusing on what can be done—as individuals and as employers—to improve diversity, inclusion, and understanding in an organization. Below are several resources and View Details
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All Industries
- 12 Aug 2008
- First Look
First Look: August 12, 2008
that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms Authors: Modupe N. Akinola, David A. Thomas Abstract Workforce diversity continues to be a key focus for...
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Sean Silverthorne
- 14 Jul 2023
- Blog Post
What You Can Do to Create an Anti-Racist Organization
and recommendations for action steps that will guide companies in creating anti-racist cultures within their organizations. STRATEGIES FOR BEING ACTIVELY ANTI-RACIST Manso-Brown’s anti-racism workshops offer three key elements for...
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All Industries
- September 2020 (Revised June 2023)
- Exercise
Artea: Designing Targeting Strategies
By: Eva Ascarza and Ayelet Israeli
This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and targeting. Parts (B),(C),(D) Introduce algorithmic bias. The...
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Keywords:
Algorithmic Data;
Race And Ethnicity;
Experimentation;
Promotion;
"Marketing Analytics";
Marketing And Society;
Big Data;
Privacy;
Data-driven Management;
Data Analytics;
Data Analysis;
E-Commerce Strategy;
Discrimination;
Targeted Advertising;
Targeted Policies;
Targeting;
Pricing Algorithms;
A/B Testing;
Ethical Decision Making;
Customer Base Analysis;
Customer Heterogeneity;
Coupons;
Algorithmic Bias;
Marketing;
Race;
Gender;
Diversity;
Customer Relationship Management;
Marketing Communications;
Advertising;
Decision Making;
Ethics;
E-commerce;
Analytics and Data Science;
Retail Industry;
Apparel and Accessories Industry;
United States
Ascarza, Eva, and Ayelet Israeli. "Artea: Designing Targeting Strategies." Harvard Business School Exercise 521-021, September 2020. (Revised June 2023.)
- September 2019
- Case
Sonia Millar: Negotiating for the C-Suite
By: Joshua D. Margolis and Anne Donnellon
This case addresses the nuances of gender dynamics and career progression at the top of the organization, where even women who have strong leadership expertise, experience, and alliances with powerful male colleagues still get stuck. Told from the point of view of...
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Keywords:
Executives;
CEO;
Promotion;
Gender Bias;
Personal Development and Career;
Gender;
Diversity;
Power and Influence
Margolis, Joshua D., and Anne Donnellon. "Sonia Millar: Negotiating for the C-Suite." Harvard Business School Brief Case 920-555, September 2019.
- Web
Admissions - MBA
03 Jan 2024 Round 2 Apply Upcoming Events Feb27 27 Feb 2024 Diverse Perspectives: Socioeconomic Inclusion at HBS It's Socioeconomic Inclusion Week at HBS - what does it mean to be first generation, low-income (FGLI)? Hear from a panel of...
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- 08 Oct 2013
- First Look
First Look: October 8
fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at...
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Sean Silverthorne
- 14 Jun 2022
- Cold Call Podcast
What Does It Take to Close the Opportunity Gap in America’s Labor Market?
Keywords:
Re: V. Kasturi Rangan