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Show Results For
-
All HBS Web
(5,909)
- People (9)
- News (1,018)
- Research (4,233)
- Events (16)
- Multimedia (8)
- Faculty Publications (3,123)
- December 1989 (Revised June 2003)
- Case
Bayside
By: William J. Poorvu and Richard Ellis Crum
Explores the issues associated with leasing office space in a softening market from the perspective of a young leasing agent. Addresses market and lease analysis, negotiating tactics and strategy, and management of a financial partnership.
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Keywords:
Management;
Partners and Partnerships;
Negotiation Tactics;
Markets;
Business Strategy;
Leasing;
Corporate Finance;
Real Estate Industry
Poorvu, William J., and Richard Ellis Crum. "Bayside." Harvard Business School Case 390-113, December 1989. (Revised June 2003.)
- January 2002
- Article
Organizational Endowments and the Performance of University Start-ups
By: Scott Shane and Toby E. Stuart
The question of how initial resource endowments—the stocks of resources that entrepreneurs contribute to their new ventures at the time of founding—affect organizational life chances is one of significant interest in organizational ecology, evolutionary...
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Keywords:
Resource Allocation;
Entrepreneurship;
Business Startups;
Research;
Company History;
Initial Public Offering;
Venture Capital;
Financing and Loans
Shane, Scott, and Toby E. Stuart. "Organizational Endowments and the Performance of University Start-ups." Management Science 48, no. 1 (January 2002): 154–170. (
Winner of Greiff Research Impact Award presented by Lloyd Greif Center for Entrepreneurial Studies
.)- 19 Jul 2011
- First Look
First Look: July 19
J. DeLong, and Jevan SooHarvard Business School Case 411-031 Describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation. Raises issues of corporate...
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Sean Silverthorne
- 01 May 2013
- What Do You Think?
Why Isn’t ‘Servant Leadership’ More Prevalent?
interesting take on this notion: " there is a great deal of ambiguity in defining what strong leadership means interestingly, the 'servant' concept is not considered 'weakness' when applied to a company's relationship with clients...
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by Jim Heskett
- 2006
- Case
Strategies for Preventing a Knowledge-Loss Crisis
When employees leave an organization, they depart with more than what they know; they also leave with critical knowledge about who they know. Thus, the departure of key people can significantly affect the relationship structure and consequent functioning of an...
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Davenport, Thomas H., and Salvatore Parise. "Strategies for Preventing a Knowledge-Loss Crisis." 2006.
- February 2021 (Revised April 2024)
- Case
Shopify: The Conquest for Chinese E-Commerce
By: Jeffrey F. Rayport, Avani Patel, Samantha Lin and Ariel Yang
In mid-2020, Tobias Lütke, CEO of Shopify, faced a critical decision on how to time potential expansion into the China market. Over the prior 15 years, his Canadian software-as-a-service company had grown from a small e-commerce solutions provider to a full service...
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Keywords:
Timing;
Corporate Entrepreneurship;
Service Operations;
Business Model;
Organizational Design;
Change Management;
Cross-Cultural and Cross-Border Issues;
Global Strategy;
Health Pandemics;
Growth Management;
Marketing Strategy;
Digital Platforms;
Alliances;
Partners and Partnerships;
Opportunities;
Internet and the Web;
E-commerce;
United States;
Canada;
China
- September 2003 (Revised April 2004)
- Case
Charles River Partnership XI
Describes a situation confronting the management of a highly successful venture capital firm in April 2002. The industry has changed materially since it raised a $1.2 billion dollar fund, and the partners must decide whether to scale back the size of the fund.
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Sahlman, William A. "Charles River Partnership XI." Harvard Business School Case 804-052, September 2003. (Revised April 2004.)
- 24 Jun 2008
- First Look
First Look: June 24, 2008
that are important to both of you. Through managing up, you build a productive working relationship with your boss and create a way to use the complementary strengths of you and your boss to deliver value to...
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Keywords:
Martha Lagace
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
chance to speak, remember what you had said the next time you see them, and be focused on things other than the conversation at hand.’” Responses revealed a significant, negative relationship between an individual’s self-reported...
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by Pamela Reynolds
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
through turbulence. In particular, she and her family emphasized maintaining strong capital equity structures to deal with currency volatility, seeking reliable local partners, and never forgetting long-term opportunities. "For managers...
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- September 1999 (Revised September 1999)
- Case
Convergys Corporation
By: Stephen P. Bradley and Kelley Porter
Focuses on the important issue of capturing the synergies between the two sides of the business, Information Management Group (IMG) and Customer Management Group (CMG). In addition, the case also addresses strategic issues from each of the individual businesses. For...
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- November 2005 (Revised December 2016)
- Case
Bally Total Fitness (A): The Rise, 1962–2004
By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth
From a single, modest club in 1962, Bally Total Fitness had grown to become—in management’s words—the “largest and only nationwide commercial operator of fitness centers” in the United States in 2004. Bally had faced its share of challenges, but the last couple of...
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Keywords:
Bally Total Fitness;
Fitness;
Gyms;
Health Clubs;
Chain;
Securities And Exchange Commission;
Paul Toback;
Weight Loss;
Exercise;
Contracts;
Personal Training;
Retention;
Accounting;
Accounting Audits;
Accrual Accounting;
Finance;
Advertising;
Business Growth and Maturation;
Business Model;
For-Profit Firms;
Customers;
Customer Satisfaction;
Public Equity;
Financing and Loans;
Revenue;
Revenue Recognition;
Geographic Scope;
Multinational Firms and Management;
Health;
Nutrition;
Business History;
Lawsuits and Litigation;
Management;
Business or Company Management;
Goals and Objectives;
Growth and Development Strategy;
Marketing;
Operations;
Service Delivery;
Service Operations;
Public Ownership;
Problems and Challenges;
Business and Shareholder Relations;
Business Strategy;
Competition;
Corporate Strategy;
Expansion;
Segmentation;
Trends;
Cost Management;
Profit;
Growth and Development;
Leadership Style;
Five Forces Framework;
Private Ownership;
Opportunities;
Motivation and Incentives;
Competitive Strategy;
Health Industry;
United States;
Illinois;
Chicago
Wells, John R., Elizabeth A. Raabe, and Gabriel Ellsworth. "Bally Total Fitness (A): The Rise, 1962–2004." Harvard Business School Case 706-450, November 2005. (Revised December 2016.)
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
between $50,000 and $120,000 per year, the responses indicated that higher income was correlated with higher price tolerance. This was in keeping with the pattern that researchers expected to see based on past research on the relationship...
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- 14 Jun 2016
- First Look
June 14, 2016
data to recover parameters including the depreciation rate and adjustment costs of managerial capital (both found to be larger than for tangible non-managerial capital). Our model also predicts (i) a positive effect of management on firm...
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Keywords:
Sean Silverthorne
- Article
The Learning Effects of Monitoring
By: Dennis Campbell, Marc Epstein and F. Asis Martinez-Jerez
This paper investigates the relationship between monitoring, decision making, and learning among lower-level employees. We exploit a field-research setting in which business units vary in the "tightness" with which they monitor employee decisions. We find that tighter...
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Keywords:
Learning;
Business or Company Management;
Decision Making;
Employees;
Research;
Resignation and Termination;
Rights;
Business Units;
Governance Controls;
Performance;
Motivation and Incentives
Campbell, Dennis, Marc Epstein, and F. Asis Martinez-Jerez. "The Learning Effects of Monitoring." Accounting Review 86, no. 6 (November 2011): 1909–1934.
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
Workers test the NASA-engineered capsule used to lift trapped miners to the surface. Hugo Infante/Government of Chile via Wikimedia Commons (Editor's Note: Amy Edmondson advises managers to think of teams as a verb, "teaming," which means...
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- July 2021 (Revised October 2021)
- Case
Allianz Customer Centricity: Is Simplicity the Way Forward?
By: Eva Ascarza and Emilie Billaud
This case explores the tradeoffs between product personalization and simplicity as companies grow. The case presents an opportunity to understand whether and how each of these approaches enables and/or limits companies’ abilities to provide customer satisfaction while...
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Keywords:
Simplicity;
Customer Focus and Relationships;
Customization and Personalization;
Customer Satisfaction;
Performance Efficiency;
Strategy;
Insurance Industry;
Europe;
Germany
Ascarza, Eva, and Emilie Billaud. "Allianz Customer Centricity: Is Simplicity the Way Forward?" Harvard Business School Case 522-008, July 2021. (Revised October 2021.)
- Web
Summer Fellowships | Social Enterprise | Harvard Business School
properties? How can this be done in a way that creates affordable and sustainable homeownership opportunities? BRAC International Enterprises Christine Jarjour (MBA 2025) | Dar es Salaam, Tanzania I supported the General Manager of BRAC...
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- October 2001 (Revised November 2001)
- Case
Blethen Family and the Seattle Times Company (A), The
By: John A. Davis and Cathy Quinn
Frank Blethen, the fourth-generation publisher of The Seattle Times, ponders the challenges facing this family business. This case reviews the long history of this business and family and asks whether family ownership and management are in the interests of both the...
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Keywords:
History;
Management;
Business or Company Management;
Family Business;
Family and Family Relationships;
Family Ownership;
Problems and Challenges;
Journalism and News Industry;
Media and Broadcasting Industry
Davis, John A., and Cathy Quinn. "Blethen Family and the Seattle Times Company (A), The." Harvard Business School Case 802-096, October 2001. (Revised November 2001.)
- April 14, 2017
- Article
Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It
By: John A. Deighton
United Airlines has pledged to improve its training programs and empower its employees to put customers first in the wake of a video showing a passenger being dragged from a plane. Of all the U.S. air carriers, United should have known the power of social media and...
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Keywords:
Crisis Management;
Customer Focus and Relationships;
Employees;
Training;
Air Transportation Industry
Deighton, John A. "Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It." Harvard Business Review (website) (April 14, 2017).