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Show Results For
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All HBS Web
(6,929)
- People (19)
- News (1,438)
- Research (4,154)
- Events (41)
- Multimedia (66)
- Faculty Publications (2,660)
- 22 Dec 2016
- Video
Technology & Operations Management: Climate Change Challenge
- 11 Mar 2010
- Working Paper Summaries
The Many Faces of Nonprofit Accountability
Keywords:
by Alnoor Ebrahim
- Program
Agribusiness Seminar
constraints Leverage data and technology to improve decision making, operating efficiency, and responsiveness to customers Defend against commodification and drive profitability through product and marketing innovation Design robust,...
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- 14 Nov 2011
- Working Paper Summaries
The Impact of Corporate Sustainability on Organizational Process and Performance
- Program
Competing in the Age of Digital Platforms
Identify how to leverage data and artificial intelligence to augment a platform business Understand the unique dynamics of platform businesses and markets Identify the critical factors for success and failure of a platform business Recognize the social and ethical...
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- Program
Managing Innovation
countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Vice presidents, directors, and other senior managers who have View Details
- Program
Making Corporate Boards More Effective
Summary Faced with increasingly complex oversight challenges and demands for greater transparency, how can today's boards do more for their companies? In this board of directors education program, you will gain a deeper understanding of the board's View Details
- 04 Jun 2012
- News
What is 'Creating Shared Value'?
- 25 Nov 2013
- News
Blockbluster
- 22 Feb 2016
- News
Every Company Needs a Growth Manager
- 30 Sep 2020
- Blog Post
Reflecting on my service
ventured into combat, protecting my fellow veterans as we transitioned back into a difficult world. So it was no surprise to me that as the COVID-19 pandemic unfolded, I found myself once again seeking to safeguard others, as the Deputy Director of View Details
- Research Summary
Innovation and Productivity
In this stream of research, Professor Steinwender examines how firms adjust their innovative behavior and productivity in response to changes in the external environment. Analyzing Spanish firm-level data, she finds that two mechanisms proposed in the economic... View Details
- February 2018
- Article
Retention Futility: Targeting High-Risk Customers Might Be Ineffective.
By: Eva Ascarza
Companies in a variety of sectors are increasingly managing customer churn proactively, generally by detecting customers at the highest risk of churning and targeting retention efforts towards them. While there is a vast literature on developing churn prediction models...
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Keywords:
Retention/churn;
Proactive Churn Management;
Field Experiments;
Heterogeneous Treatment Effect;
Machine Learning;
Customer Relationship Management;
Risk Management
Ascarza, Eva. "Retention Futility: Targeting High-Risk Customers Might Be Ineffective." Journal of Marketing Research (JMR) 55, no. 1 (February 2018): 80–98.
- 2014
- Article
Framework for China's Novel Sustainable Evaluation System Strategy
By: Robert G. Eccles and Peijun Duan
China’s sustainable development faces three challenges: first, the follow-up momentum of sustainable economic growth and economic transformation is insufficient; second, some resources and environment loads have reached their limits; third, some products affecting the...
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Eccles, Robert G., and Peijun Duan. "Framework for China's Novel Sustainable Evaluation System Strategy." Art. 1. Zhongguo ke xue yuan yuan kan [Bulletin of the Chinese Academy of Sciences] 29, no. 4 (2014): 401–409.
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
correctly and shaping one’s response to it optimally. The maxim of Epictetus, “What, then, is to be done? To make the best of what is in our power, and take the rest as it naturally happens,” has similarities to both Buddhist doctrine and...
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by Boris Groysberg and Robin Abrahams
- Web
Named Fellowship Funds - Alumni
serves as global head of Oak Hill Advisors' distressed investment activities and has overall management responsibility for the firm. August is currently chairman of the board of directors of OHA Investment Corporation and serves on the...
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- 14 Jun 2023
- Op-Ed
Every Company Should Have These Leaders—or Develop Them if They Don't
large organization or can be developed by being given responsibility for a domestic or international expansion effort, merger, or acquisition. Organizations need both generalists and specialists To create T-shaped leaders at scale, the...
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by Hise Gibson
- Web
Frequently Asked Questions | HBS Online
Therefore, citizens of countries whose governments behave in ways antithetical to our values should still expect to be welcome in our programs. In fact, our desire to change the world through education imposes on us the responsibility to...
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- Career Coach
Lauren Murphy
responsibility at the Proctor & Gamble company where she was a Brand Manager and a Regional Marketing Manager. She began her business career in the buying office as an Area Manager at Macy's Stores (formerly Joske's of Houston). Work...
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