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(920)
- News (177)
- Research (628)
- Events (4)
- Multimedia (5)
- Faculty Publications (283)
Show Results For
-
All HBS Web
(920)
- News (177)
- Research (628)
- Events (4)
- Multimedia (5)
- Faculty Publications (283)
- 2022
- Working Paper
Consumer Reviews and Regulation: Evidence from NYC Restaurants
By: Chiara Farronato and Georgios Zervas
We investigate the informativeness of hygiene signals in online reviews, and their effect on consumer choice and restaurant hygiene. We first extract signals of hygiene from Yelp. Among all dimensions that regulators monitor through mandated restaurant inspections, we...
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Keywords:
Restaurants;
Reviews;
Hygiene;
Yelp;
Regulation;
Food;
Governing Rules, Regulations, and Reforms;
Consumer Behavior
Farronato, Chiara, and Georgios Zervas. "Consumer Reviews and Regulation: Evidence from NYC Restaurants." NBER Working Paper Series, No. 29715, February 2022.
- Awards
Journal of Consumer Research Best Article Award
Finalist for the 2017 Journal of Consumer Research Best Article Award for “The Red Sneakers Effect: Inferring Status and Competence from Signals of Nonconformity” (June 2014) with Silvia Bellezza and Francesca Gino.
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- June 1990
- Supplement
Komatsu in 1986
Describes the impact of a rising Yen on Komatsu's pricing strategy. Komatsu management seems to be signalling the need for price increases. Asks what Cat's new CEO, George Schaefer, should do in response.
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Bartlett, Christopher A. "Komatsu in 1986." Harvard Business School Supplement 390-179, June 1990.
- 17 Nov 2010
- News
A New G.M., but Not an End to the Bailout Era
- 28 Oct 2012
- News
Act powerful, be powerful
- Forthcoming
- Article
FinTech Lending and Cashless Payments
By: Pulak Ghosh, Boris Vallée and Yao Zeng
Borrower's use of cashless payments both improves their access to capital from FinTech lenders and predicts a lower probability of default. These relationships are stronger for cashless technologies providing more precise information, and for outflows. Cashless payment...
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- January 2012
- Article
Paying to Be Nice: Consistency and Costly Prosocial Behavior
By: Ayelet Gneezy, Alex Imas, Amber Brown, Leif D. Nelson and Michael I. Norton
Building on previous research in economics and psychology, we propose that the costliness of initial prosocial behavior positively influences whether that behavior leads to consistent future behaviors. We suggest that costly prosocial behaviors serve as a signal of...
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Gneezy, Ayelet, Alex Imas, Amber Brown, Leif D. Nelson, and Michael I. Norton. "Paying to Be Nice: Consistency and Costly Prosocial Behavior." Management Science 58, no. 1 (January 2012): 179–187.
- Article
Whites See Racism as a Zero-Sum Game That They Are Now Losing
By: Michael I. Norton and Samuel R. Sommers
Although some have heralded recent political and cultural developments as signaling the arrival of a post-racial era in America, several legal and social controversies regarding "reverse racism" highlight Whites' increasing concern about anti-White bias. We show that...
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Keywords:
Racism;
Zero-sum Game;
Bias;
Affirmative Action;
Prejudice and Bias;
Race;
Social Issues;
United States
Norton, Michael I., and Samuel R. Sommers. "Whites See Racism as a Zero-Sum Game That They Are Now Losing." Perspectives on Psychological Science 6, no. 3 (May 2011): 215–218.
- Research Summary
I give therefore I have: Philanthropy and Prosperity
We suggest and document a surprising means by which people can feel wealthier: giving their money away. We suggest that just as acts of conspicuous generosity signal wealth and power to others, they trigger feelings of subjective wealth and power in the giver--despite...
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- 02 Jul 2019
- News
The high price of breaking up global supply chains
- 29 Mar 2012
- News
Apple's War on Android
- 2008
- Article
Governance and Merger Accounting: Evidence from Stock Price Reactions to Purchase versus Pooling
By: Francisco de Asis Martinez-Jerez
This paper examines the effect of corporate governance on investor reactions to accounting choice in the context of accounting for business combinations. Using a sample of 324 recent stock swap acquisitions I find that, contrary to practitioners' belief that capital...
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Keywords:
Financial Reporting;
Financial Statements;
Mergers and Acquisitions;
Capital Markets;
Stocks;
Price;
Corporate Governance
Martinez-Jerez, Francisco de Asis. "Governance and Merger Accounting: Evidence from Stock Price Reactions to Purchase versus Pooling." Art. 1. European Accounting Review 17, no. 1 (2008): 5–35. (Lead Article.)
- Research Summary
Overview
Annie is interested in the effects of digitization and increased material abundance on consumption behaviors and the signals consumption decisions send to others. Annie studies topics including minimalism, digital payments in social relationships, scarcity, and...
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- 17 Dec 2015
- Working Paper Summaries
Observability Increases the Demand for Commitment Devices
Keywords:
by Christine Exley & Jeffrey Naecker
- October 2008 (Revised January 2010)
- Case
Airbus A380—Turbulence Ahead
By: Ananth Raman, William Schmidt and Vishal Gaur
Multiple delays of the Airbus A380 have shocked analysts and investors alike. What are the causes of these delays and how should investors respond to the signals they may be sending about the company's outlook?
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Keywords:
Investment;
Product Development;
Outcome or Result;
Performance Expectations;
Air Transportation Industry
Raman, Ananth, William Schmidt, and Vishal Gaur. "Airbus A380—Turbulence Ahead." Harvard Business School Case 609-041, October 2008. (Revised January 2010.)
- 10 Mar 2014
- News
Developing Mindful Leaders for the C-Suite
- 01 May 2017
- News
The Debate on Corporate Tax Reform Just Started for Real
- December 2023
- Article
Save More Today or Tomorrow: The Role of Urgency in Precommitment Design
By: Joseph Reiff, Hengchen Dai, John Beshears, Katherine L. Milkman and Shlomo Benartzi
To encourage farsighted behaviors, past research suggests that marketers may be wise to invite consumers to pre-commit to adopt them “later.” However, the authors propose that people will draw different inferences from different types of pre-commitment offers, and that...
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Reiff, Joseph, Hengchen Dai, John Beshears, Katherine L. Milkman, and Shlomo Benartzi. "Save More Today or Tomorrow: The Role of Urgency in Precommitment Design." Journal of Marketing Research (JMR) 60, no. 6 (December 2023): 1095–1113.