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- News (78)
- Research (179)
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- Faculty Publications (160)
Show Results For
-
All HBS Web
(331)
- News (78)
- Research (179)
- Events (2)
- Multimedia (1)
- Faculty Publications (160)
- 31 Jul 2010
- News
Singapore: The Hottest (Little) Economy in the World
- October 2001
- Case
Transforming Singapore's Public Libraries
By: Roger H. Hallowell, Neo Boon Siong and Carin-Isabel Knoop
The Singapore Public Library system was transformed from being mediocre at best to world class using information technology, progressive human resources management, and marketing approaches unusual for governmental agencies.
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Keywords:
Nonprofit Organizations;
Marketing Strategy;
Information Technology;
Transformation;
Books;
Human Resources;
Government and Politics;
Public Administration Industry;
Singapore
Hallowell, Roger H., Neo Boon Siong, and Carin-Isabel Knoop. "Transforming Singapore's Public Libraries." Harvard Business School Case 802-009, October 2001.
- March 1996 (Revised October 1996)
- Case
Singapore's Trade in Services
By: Debora L. Spar
Focuses on the efforts of Singapore's Economic Development Board (EDB) to grow the tiny island almost wholly through an expansion of its service economy. Between 1965 and 1990, Singapore achieved a remarkable rate of growth, largely by opening its economy to foreign...
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Keywords:
Growth Management;
Service Operations;
Government and Politics;
Developing Countries and Economies;
Macroeconomics;
Service Industry;
Singapore
Spar, Debora L., Julia Kou, and Laura Bures. "Singapore's Trade in Services." Harvard Business School Case 796-135, March 1996. (Revised October 1996.)
- Awards
Best Paper Award, LVMH-SMU Luxury Research Conference
Third Place Winner of the Award for Best Paper at the 2018 LVMH-SMU Luxury Research Conference from Louis Vuitton-Moët Hennessy and Singapore Management University with Nailya Ordabayeva, Anat Keinan, and Sandrine Crener for their paper, “The Impostor Syndrome from...
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- December 2022 (Revised August 2023)
- Case
Circles.Life at a Crossroads of Growth
By: Juan Alcácer and Adina Wong
In June 2022, the founders of Singapore mobile operator Circles.Life had a crucial decision to make. Circles.Life developed a new business model in mobile telecommunications—a digital telco—built around its proprietary operating system. After expanding its brand in...
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Keywords:
Business Model;
Decisions;
Technological Innovation;
Applications and Software;
Business Strategy;
Telecommunications Industry;
Singapore
Alcácer, Juan, and Adina Wong. "Circles.Life at a Crossroads of Growth." Harvard Business School Case 723-404, December 2022. (Revised August 2023.)
- August 2006 (Revised June 2007)
- Case
Shapiro Global
By: Thomas J. DeLong, Michael Brookshire, Monica Haugen, Michelle Kravetz and Sarah Sommer
Su Yee Goh, a director in a Singapore office, considers a proposal by a pregnant female executive for an alternative work arrangement so that she could both continue to work and spend more time with her family. Goh wants to keep the executive at Shapiro Global, but is...
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Keywords:
Disruption;
Globalized Firms and Management;
Employee Relationship Management;
Retention;
Work-Life Balance;
Singapore
DeLong, Thomas J., Michael Brookshire, Monica Haugen, Michelle Kravetz, and Sarah Sommer. "Shapiro Global." Harvard Business School Case 407-003, August 2006. (Revised June 2007.)
- Person Page
Non-academic Talks and Lectures
Non-academic Talks and Lectures
- Harvard Business School Entrepreneurship Conference, March 3, 2005
Panelist on International... View Details
- 28 May 2019
- News
Physician Burnout Costs the U.S. Billions of Dollars Each Year
- July 2001 (Revised October 2004)
- Case
PSA: The World's Port of Call
By: Lynda M. Applegate, Nancy Bartlett, Dolly Chang-Leow and Neo Boon Siong
Details the evolution of an e-business strategy and capabilities over a 16-year period. What began in 1984 as an effort to automate the port of Singapore to achieve productivity savings, by 2000 had evolved into a global e-business called Portnet.com. Closes as senior...
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Keywords:
Entrepreneurship;
Growth and Development Strategy;
Business Strategy;
Technological Innovation;
Internet and the Web;
Business or Company Management;
Shipping Industry;
Information Technology Industry
Applegate, Lynda M., Nancy Bartlett, Dolly Chang-Leow, and Neo Boon Siong. "PSA: The World's Port of Call." Harvard Business School Case 802-003, July 2001. (Revised October 2004.)
- June 2011 (Revised January 2013)
- Case
Home Essentials: Building a Global Service Business with Local Operations
By: Lynda M. Applegate, William R. Kerr and David Lane
Chris Exline founded Home Essentials, a furniture rental business targeted toward expatriates, in Singapore but rapidly moved the base of operations to Hong Kong. The company was highly successful in Singapore and Hong Kong and then pursued rapid global expansion....
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Keywords:
Growth Management;
Renting or Rental;
Corporate Governance;
Global Strategy;
Failure;
Singapore;
Hong Kong
Applegate, Lynda M., William R. Kerr, and David Lane. "Home Essentials: Building a Global Service Business with Local Operations." Harvard Business School Case 811-078, June 2011. (Revised January 2013.)
- Video
Mavath R. Chandran
Mavath R. Chandran, a veteran executive in the Malaysian palm oil industry and an advisor to the Roundtable of Sustainable Palm Oil, discusses the strict ethical codes that his former employer, Belgian-owned...
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- July–August 2015
- Article
The Secret of Singapore: Why Cuba Should Look to Lee Kuan Yew's Thriving City-State for Economic Inspiration
By: Debora L. Spar
Between 1965 and 1991, Singapore grew at an astonishing compound annual growth rate of nearly 14%. Critics of the island's performance accused its celebrated leader, Lee Kuan Yew, of thinly veiled tendencies toward communism and authoritarianism; they argued that the...
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Keywords:
Economic Models;
Communism;
Economic Policy;
Economic Reform;
Angel Investors;
Authoritarianism;
Economic Systems;
Economy;
Policy;
Government and Politics;
Singapore;
Cuba
Spar, Debora L. "The Secret of Singapore: Why Cuba Should Look to Lee Kuan Yew's Thriving City-State for Economic Inspiration." Foreign Policy 213 (July–August 2015).
- 2014
- Case
Tommy Koh and the United States–Singapore Free Trade Agreement (A)
By: James K. Sebenius and Laurence A. Green
The efforts of Singapore Ambassador-At-Large Tommy Koh to negotiate the United States-Singapore Free Trade agreement are explored with an in-depth focus on Koh's management of various fronts of a multiparty negotiation over a sustained period. After briefly describing...
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Sebenius, James K., and Laurence A. Green. "Tommy Koh and the United States–Singapore Free Trade Agreement (A)." Program on Negotiation at Harvard Law School Case, 2014.
- May 2004 (Revised October 2004)
- Case
Globe Telecom
By: Tarun Khanna, Krishna G. Palepu and Ingrid Vargas
The Ayala Group, one of the oldest and largest Filipino business groups, partnered with Singapore Telecommunications (SingTel) to launch a telecom venture following industry deregulation in the Philippines. The partners must decide whether to continue the venture in...
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Keywords:
Strategy;
Development Economics;
Partners and Partnerships;
Emerging Markets;
Business Startups;
Telecommunications Industry;
Singapore;
Philippines
Khanna, Tarun, Krishna G. Palepu, and Ingrid Vargas. "Globe Telecom." Harvard Business School Case 704-505, May 2004. (Revised October 2004.)
- 18 Aug 2020
- News
Testing New Contact Tracing Approaches in a Pandemic
- January 2022 (Revised February 2022)
- Case
Envision Group
By: Gunnar Trumbull, Bonnie Yining Cao and Dawn H. Lau
Based in China, Envision was one of the world’s leading Greentech companies. Chief Executive Officer Lei Zhang had set the goal of achieving carbon neutrality across the company’s global operations and supply chain by 2022 and 2028 respectively. As part of its...
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Keywords:
Green Technology;
Climate Change;
Emerging Markets;
Information Technology;
Strategy;
Management;
Renewable Energy;
Energy Policy;
Environmental Sustainability;
Manufacturing Industry;
Auto Industry;
Green Technology Industry;
Battery Industry;
China;
United States;
Japan;
United Kingdom;
France
Trumbull, Gunnar, Bonnie Yining Cao, and Dawn H. Lau. "Envision Group." Harvard Business School Case 722-045, January 2022. (Revised February 2022.)
- September 2018 (Revised November 2018)
- Case
An Innovative Anti-bribery Commitment?
By: Eugene Soltes
Reebonz, an online luxury goods platform based in Singapore that operates across the Asia-Pacific region, offers its investors the opportunity to redeem shares if either the firm or its founder are investigated by the U.S. or U.K governments with regard to complying...
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Keywords:
Foreign Corrupt Practices Act;
United Kingdom Bribery Act;
Law;
Leadership;
Moral Sensibility;
Financial Services Industry;
Technology Industry;
United States;
United Kingdom;
Asia
Soltes, Eugene. "An Innovative Anti-bribery Commitment?" Harvard Business School Case 119-039, September 2018. (Revised November 2018.)
- 2014
- Working Paper
Tommy Koh and the U.S.–Singapore Free Trade Agreement: A Multi-Front 'Negotiation Campaign'
By: Laurence A. Green and James K. Sebenius
Complex, multiparty negotiations are often analyzed as principals negotiating through agents, as two-level games (Putnam 1988), or in coalitional terms. The relatively new concept of a "multi-front negotiation campaign" (Sebenius 2010, Lax and Sebenius, 2012) offers...
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Green, Laurence A., and James K. Sebenius. "Tommy Koh and the U.S.–Singapore Free Trade Agreement: A Multi-Front 'Negotiation Campaign'." Harvard Business School Working Paper, No. 15-053, December 2014.
- February 2013 (Revised February 2017)
- Case
Iz-Lynn Chan at Far East Organization
By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
Iz-Lynn Chan, assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore, raises service standards in the company's hospitality...
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Keywords:
Hospitality;
Organizational Change And Transformation;
Leadership;
Leading Change;
Change Management;
Service Industry;
Singapore
Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization." Harvard Business School Case 413-060, February 2013. (Revised February 2017.)