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Show Results For
-
All HBS Web
(6,152)
- People (21)
- News (1,282)
- Research (3,610)
- Events (18)
- Multimedia (26)
- Faculty Publications (2,079)
- 12 Dec 2023
- Book
HBS Faculty Books of 2023: Find Happiness, Fix Things, and Fail Well
mobilize organizational change quickly, untangle digital strategy, and reflect on socially responsible leadership. Take a look back at some of the books by Harvard Business School faculty members that hit...
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by Danielle Kost
- Forthcoming
- Article
From Bupkis to Sechel in Health Care
By: Regina E. Herzlinger and Richard Boxer
Fifty years ago, famed economist Milton Friedman declared that “The social responsibility of business is to increase its profits.” This free market manifesto was adopted by the healthcare industry as well. But transactional has evolved into transformational with the...
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Keywords:
Corporate Accountability;
Customer Focus and Relationships;
Corporate Social Responsibility and Impact;
Health Industry
Herzlinger, Regina E., and Richard Boxer. "From Bupkis to Sechel in Health Care." JAMA, the Journal of the American Medical Association (forthcoming).
Kristin W. Mugford
Kristin Mugford is the Melvin Tukman Senior Lecturer of Business Administration in the Finance Unit at the Harvard Business School and the Senior Associate Dean for Culture and Community. She previously served as Faculty Chair for field-based learning and... View Details
- January 2010 (Revised August 2011)
- Case
United Breaks Guitars
By: John A. Deighton and Leora Kornfeld
When social media propagate a complaint about poor customer service, an international media event ensues. How do viral videos spread and what can firms do about them? This case dissects an incident in which a disgruntled customer used YouTube and Twitter to spread a...
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Keywords:
Communication Technology;
Customer Satisfaction;
Marketing Communications;
Marketing Strategy;
Consumer Behavior;
Network Effects;
Service Delivery;
Social and Collaborative Networks;
Internet;
Air Transportation Industry
Deighton, John A., and Leora Kornfeld. "United Breaks Guitars." Harvard Business School Case 510-057, January 2010. (Revised August 2011.) (request a courtesy copy.)
- 15 May 2015
- Research & Ideas
Kids Benefit From Having a Working Mom
To gauge the global effect of working moms, the researchers dug into data from the International Social Survey Programme, a global consortium of organizations that conduct social science research, and...
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by Carmen Nobel
- Research Summary
Quality in Service Operations
Rogelio Oliva is interested in understanding how the operational characteristics of service delivery processes interact with human resource and marketing policies to determine the long term productivity, quality, and profitability of a service operation. Specifically,...
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- June 2011 (Revised September 2011)
- Case
Two Key Decisions for China's Sovereign Fund
By: Robert C. Pozen and Xiaoyu Gu
The China Investment Corporation (CIC) was China's sovereign wealth fund (SWF), established with $200 billion of registered capital in September 2007 to diversify China's foreign exchange holdings and increase risk-adjusted returns on those assets. CIC was unusual in...
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Keywords:
Business Subsidiaries;
Business Growth and Maturation;
Decisions;
Capital;
Investment Banking;
Investment Funds;
Corporate Social Responsibility and Impact;
Ownership;
Business and Shareholder Relations;
Risk and Uncertainty;
Wealth;
Expansion;
Financial Services Industry;
China;
United States
Pozen, Robert C., and Xiaoyu Gu. "Two Key Decisions for China's Sovereign Fund." Harvard Business School Case 311-137, June 2011. (Revised September 2011.)
- February 1983
- Case
Managing Product Safety: The Case of the Procter & Gamble Rely Tampon
Presents an accounting of Procter & Gamble's handling of a product safety controversy (1980) surrounding its Rely tampon. May be used as part of a series, Managing Product Safety, that provides an opportunity to compare and contrast the social response strategies...
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Goodpaster, Kenneth E., and Dekkers L. Davidson. "Managing Product Safety: The Case of the Procter & Gamble Rely Tampon." Harvard Business School Case 383-131, February 1983.
- 26 Nov 2013
- News
The Internal and External Threats to Capitalism
- 02 Jun 2020
- News
Risking Authenticity in the Digital Age
- 08 Sep 2015
- First Look
September 8, 2015
complaints per year. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=49555 The Value of Corporate Citizenship: Protection By: Minor, Dylan Abstract—We explore the notion that corporate citizenship, as obtained through Corporate View Details
Keywords:
Carmen Nobel
- 25 Feb 2019
- News
Impact investing: a new way to fund cures for cancer
- September 2019
- Article
Household Matters: Revisiting the Returns to Capital Among Female Microentrepreneurs
By: Arielle Bernhardt, Erica Field, Rohini Pande and Natalia Rigol
Multiple field experiments report positive financial returns to capital shocks for male and not female microentrepreneurs. But these analyses overlook the fact that female entrepreneurs often reside with male entrepreneurs. Using data from experiments in India, Sri...
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Bernhardt, Arielle, Erica Field, Rohini Pande, and Natalia Rigol. "Household Matters: Revisiting the Returns to Capital Among Female Microentrepreneurs." American Economic Review: Insights 1, no. 2 (September 2019): 141–160.
- Research Summary
Overview
My work examines the social and economic processes that generate innovation and distribute its rewards in society, in the context of the United States over the past twenty years. For isntance, I have shown that in recent decades product innovations have...
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- 03 Oct 2019
- News
At Harvard B-School, lessons for impact investors
- 12 Apr 2011
- First Look
First Look: April 12
monitoring efforts as well as the syndication process. Working Papers The Consequences of Mandatory Corporate Sustainability Reporting Authors: Ioannis Ioannou and George Serafeim Abstract : We examine the effect of mandatory sustainability reporting on several...
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Sean Silverthorne
- 05 Mar 2019
- News
The Dual-Purpose Playbook
- February 2010
- Case
Burt's Bees: Balancing Growth and Sustainability (Multimedia)
By: Christopher Marquis
The case examines sustainability initiatives at Burt's Bees, with video segments that detail the company's history, leadership, and implementation of ambitious 2020 sustainability goals. The company traces its roots to 1984, when Roxanne Quinby and Burt Schavitz teamed...
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Keywords:
Balance and Stability;
Leadership;
Problems and Challenges;
Business or Company Management;
Growth Management;
Organizational Culture;
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Mergers and Acquisitions;
Social Enterprise;
Organizational Change and Adaptation;
Ethics
Marquis, Christopher. "Burt's Bees: Balancing Growth and Sustainability (Multimedia)." Harvard Business School Multimedia/Video Case 410-704, February 2010.
- 13 Jul 2021
- Research & Ideas
Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets
that a body like Facebook has for our wellbeing, and how much responsibility should they have, or how careful should they be, in the way that they manipulate our emotions?” Asked whether he believes social...
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