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All HBS Web
(2,273)
- Faculty Publications (267)
- March 2021
- Article
Provider Teams Outperform Solo Providers in Managing Chronic Diseases and Could Improve the Value of Care
By: Maximilian J. Pany, Lucy Chen, Bethany Sheridan and Robert S. Huckman
Scope-of-practice regulations, including prescribing limits and supervision requirements, may influence the propensity of providers to form care teams. Therefore, policy makers need to understand the effect of both team-based care and provider type on clinical...
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Keywords:
Disease Management;
Team-based Care;
Health Care and Treatment;
Groups and Teams;
Performance
Pany, Maximilian J., Lucy Chen, Bethany Sheridan, and Robert S. Huckman. "Provider Teams Outperform Solo Providers in Managing Chronic Diseases and Could Improve the Value of Care." Health Affairs 40, no. 3 (March 2021): 435–444.
- 18 Feb 2021
- Interview
Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?
By: Amy C. Edmondson and Chris Clearfield
During our conversation, we talked about:
• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
"Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?" Episode 18. The Breakdown with Chris Clearfield (podcast), February 18, 2021.
- February 2021
- Case
Emma Dench: Leadership and Ancient Rome
By: Francesca Gino and Frances X. Frei
In this multimedia case, classics scholar Emma Dench guides us in understanding leadership insights that can be captured from historical figures and works dating back to Ancient Rome. We learn the language, ideas, and patterns of behavior that are relevant to...
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Gino, Francesca, and Frances X. Frei. "Emma Dench: Leadership and Ancient Rome." Harvard Business School Multimedia/Video Case 921-702, February 2021.
- 2021
- Working Paper
Consuming Contests: Outcome Uncertainty and Spectator Demand for Contest-based Entertainment
By: Patrick J. Ferguson and Karim R. Lakhani
Contests that are designed to be consumed for entertainment by non-contestants are a fixture of economic, cultural and political life. In this paper, we examine whether individuals prefer to consume contests that have more uncertain outcomes. We look to...
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Keywords:
Contest Design;
Information Preferences;
Consumer Demand;
Sports;
Entertainment;
Games, Gaming, and Gambling;
Demand and Consumers;
Outcome or Result
Ferguson, Patrick J., and Karim R. Lakhani. "Consuming Contests: Outcome Uncertainty and Spectator Demand for Contest-based Entertainment." Harvard Business School Working Paper, No. 21-087, February 2021.
- 1 Jan 2021
- Interview
Encore Teams That Succeed with Amy Edmondson
By: Amy C. Edmondson and Wanda Wallace
Teams in which people are not afraid to speak up, to challenge, to risk saying a wild idea are teams with the best performance. Google has found that psychological safety is a key component of their best teams. Yet, people are afraid of causing trouble, looking...
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Keywords:
Psychological Safety;
Organizational Culture;
Trust;
Groups and Teams;
Performance Effectiveness
"Encore Teams That Succeed with Amy Edmondson." Out of the Comfort Zone (podcast), VoiceAmerica Talk Radio Network, January 1, 2021.
- Article
Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development
By: Michael Beer
A normative and actionable theory of planned organizational change and development is proposed based on fifty years of engagement by the author as a scholar-consultant. Five principles are central features of the theory and practice proposed: 1) Organizations are...
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Keywords:
Consultant;
Process;
Systems;
Silence;
Organizational Change and Adaptation;
Leadership;
Learning;
Management Teams
Beer, Michael. "Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development." Journal of Change Management 21, no. 1 (2021).
- November 2020 (Revised March 2022)
- Teaching Note
Social Salary Setting at Spiber
By: Ashley Whillans and John Beshears
Teaching Note for HBS Case No. 920-050. The case tells the story of Spiber, a Japanese technology start-up company. To reflect the company’s values, the leadership team implemented a new and unique salary-setting process: each employee had the authority to choose their...
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- September 2020
- Case
True North: Pioneering Analytics, Algorithms and Artificial Intelligence
By: Karim R. Lakhani, Kairavi Dey and Hannah Mayer
True North was a private equity fund that specialized in the growth and buyout of mid-market, India-centric companies. The leadership team initially believed that technology was not core to traditional businesses and steered clear of new age technology-oriented...
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Keywords:
Artificial Intelligence;
Information Technology;
Management;
Operations;
Organizations;
Leadership;
Innovation and Invention;
Business Model;
AI and Machine Learning;
Computer Industry;
Technology Industry
Lakhani, Karim R., Kairavi Dey, and Hannah Mayer. "True North: Pioneering Analytics, Algorithms and Artificial Intelligence." Harvard Business School Case 621-042, September 2020.
- September 2020 (Revised June 2021)
- Case
Gong: Resonating Conversational Insights
By: Alison Wood Brooks and Trevor Spelman
In 2015, Amit Bendov was struck by a realization about a new technology that might be able to transcribe musical notation in real-time, which eventually became known as Gong. Gong’s business proposition was simple: provide software that automatically captures,...
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Keywords:
Applications and Software;
Technological Innovation;
Communication;
Performance Effectiveness;
Sales;
Customer Satisfaction;
Competitive Strategy
Brooks, Alison Wood, and Trevor Spelman. "Gong: Resonating Conversational Insights." Harvard Business School Case 921-015, September 2020. (Revised June 2021.)
- September 2020 (Revised July 2022)
- Case
Tulsa Remote: Moving Talent to Middle America
By: Prithwiraj (Raj) Choudhury, Emma Salomon and Brittany Logan
Tulsa Remote sought to attract a diverse group of remote workers to the city of Tulsa, Oklahoma—and was willing to put its money where its mouth was, offering $10,000 and a range of wraparound services for its program participants. After a successful pilot year, which...
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Keywords:
Remote Work;
Relocation;
COVID-19 Pandemic;
Community;
Employment;
Internet and the Web;
Geographic Location;
Programs;
Employees;
Diversity;
Recruitment;
Oklahoma;
Tulsa
Choudhury, Prithwiraj (Raj), Emma Salomon, and Brittany Logan. "Tulsa Remote: Moving Talent to Middle America." Harvard Business School Case 621-048, September 2020. (Revised July 2022.)
- Article
The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding
By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have...
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Keywords:
Health Care Delivery;
Emergency Room;
Operations Improvement;
Operations Management;
Health Care and Treatment;
Service Delivery;
Operations;
Management;
Performance Improvement;
Service Operations
Franklin, Brian, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris, and Eric Goralnick. "The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding." Annals of Emergency Medicine 75, no. 6 (June 2020): 704–714.
- April 2020
- Case
Cockpit Dynamics in Air France 447 and United 232
By: Amy C. Edmondson and Joshua Raymond
This case compares leadership and team dynamics between the cockpit crews in two renowned passenger airline crashes, twenty years apart: Air France 447 in 2009 and United 232 in 1989. The key dimensions of difference across the cases include organization and task...
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Keywords:
Teams;
Team Launch;
Crisis Management;
Groups and Teams;
Leadership;
Communication;
Air Transportation Industry
Edmondson, Amy C., and Joshua Raymond. "Cockpit Dynamics in Air France 447 and United 232." Harvard Business School Case 620-127, April 2020.
- March 2020 (Revised June 2020)
- Case
Social Salary Setting at Spiber
By: Ashley Whillans and John Beshears
Can a “set your own salary” system boost employee happiness and motivation? Spiber made synthetic silk built from proteins mimicking the proteins found in spider silk, the world’s toughest known material by weight. Kazuhide Sekiyama and Junichi Sugahara established...
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Keywords:
Compensation and Benefits;
Motivation and Incentives;
Happiness;
Negotiation Tactics;
Cross-Cultural and Cross-Border Issues;
Biotechnology Industry;
Japan;
United States
Whillans, Ashley, and John Beshears. "Social Salary Setting at Spiber." Harvard Business School Case 920-050, March 2020. (Revised June 2020.)
- February 2020
- Case
Seso Global: Building a Blockchain-enabled Property Marketplace in Nigeria
By: Boris Vallee and Yang (Dolly) Yu
The mutual aspiration of addressing the housing shortage and improving real estate market efficiency led Daniel and Phillip to co-found Seso Global in 2017. Seso Global developed a unique integrated platform to streamline and rationalize the process of acquiring and...
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Keywords:
Fintech;
Blockchain;
Developing Markets;
Entrepreneurial Management;
Financing and Loans;
Internet and the Web;
Business Model;
Property;
Growth and Development Strategy;
Developing Countries and Economies;
Real Estate Industry;
Africa;
Nigeria
Vallee, Boris, and Yang (Dolly) Yu. "Seso Global: Building a Blockchain-enabled Property Marketplace in Nigeria." Harvard Business School Case 220-055, February 2020.
- Article
Designing Social Networks: Joint Tasks and the Formation of Network Ties
By: Sharique Hasan and Rembrand Koning
Can managers influence the formation of organizational networks? In this article, we evaluate the effect of joint tasks on the creation of network ties with data from a novel field experiment with 112 aspiring entrepreneurs. During the study, we randomized individuals...
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Keywords:
Accelerators;
Entrepreneur;
Social Networks;
Field Experiment;
Entrepreneurship;
Organizational Design;
Networks;
Social and Collaborative Networks;
Social Media;
Information Technology Industry;
India
Hasan, Sharique, and Rembrand Koning. "Designing Social Networks: Joint Tasks and the Formation of Network Ties." Art. 4. Journal of Organization Design 9 (2020).
- January–February 2020
- Article
Give Your Colleague the Rating He Deserves—or the One He Wants?
By: Anthony J. Mayo, Joshua D. Margolis and Amy Gallo
The article presents a case study on business friendship and its possible effect on employee ratings. It mentions a hypothetical case where one member of a team didn't meet his deadlines on the development of a new product, the use of a peer-to-peer employee rating...
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Mayo, Anthony J., Joshua D. Margolis, and Amy Gallo. "Give Your Colleague the Rating He Deserves—or the One He Wants?" Harvard Business Review 98, no. 1 (January–February 2020): 140–144.
- 2018
- Article
Prior Ties and the Limits of Peer Effects on Startup Team Performance
By: Sharique Hasan and Rembrand Koning
We conduct a field experiment at an entrepreneurship bootcamp to investigate whether interaction with proximate peers shapes a nascent startup team's performance. We find that teams whose members lack prior ties to others at the bootcamp experience peer effects that...
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Keywords:
Field Experiment;
Peer Effects;
Office Space;
Knowledge Spillovers;
Accelerators;
Entrepreneurship;
Knowledge Sharing;
Performance;
Technology Industry;
India
Hasan, Sharique, and Rembrand Koning. "Prior Ties and the Limits of Peer Effects on Startup Team Performance." Strategic Management Journal 40, no. 9 (September 2019): 1394–1416.
- August 2019 (Revised April 2021)
- Case
Unifying Divisions: Joro's Mission to Preserve the Planet
By: Shikhar Ghosh and Marilyn Morgan Westner
The case focuses on the initial startup team and Founders’ agreements. In March 2018, Sanchali Pal proposed renegotiating the informal founders’ agreement and equity split she and her co-founders had drafted the previous spring. They had been working together for over...
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Keywords:
Founders' Agreements;
Business Startups;
Climate Change;
Agreements and Arrangements;
Conflict Management
Ghosh, Shikhar, and Marilyn Morgan Westner. "Unifying Divisions: Joro's Mission to Preserve the Planet." Harvard Business School Case 820-032, August 2019. (Revised April 2021.)
- June 2019 (Revised November 2019)
- Technical Note
Sustaining Corporate Culture in a Growing Organization
By: Dennis Campbell and Tatiana Sandino
An organization’s culture can be a significant source of sustainable competitive advantage. For the organization, it can attract job candidates who fit and align employees working in different teams around common goals. For employees, a strong culture can generate...
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Keywords:
Organizational Culture;
Growth and Development;
Mission and Purpose;
Values and Beliefs;
Management Systems
Campbell, Dennis, and Tatiana Sandino. "Sustaining Corporate Culture in a Growing Organization." Harvard Business School Technical Note 119-109, June 2019. (Revised November 2019.)
- 2021
- Working Paper
Who Do We Invent for? Patents by Women Focus More on Women's Health, but Few Women Get to Invent
By: Rembrand Koning, Sampsa Samila and John-Paul Ferguson
Has the increase in female medical researchers led to more medical advances for women? In this paper, we investigate if the gender of inventors shapes their types of inventions. Using data on the universe of U.S. biomedical patents, we find that patents with women...
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Keywords:
Innovation;
Biomedical Research;
Innovation and Invention;
Diversity;
Gender;
Research;
Health;
United States
Koning, Rembrand, Sampsa Samila, and John-Paul Ferguson. "Who Do We Invent for? Patents by Women Focus More on Women's Health, but Few Women Get to Invent." Working Paper. (Harvard Business School Working Paper, No. 19-124, June 2019; SSRN Working Paper Series, No. 3401889, June 2019.)